Everything was perfect

The pension is run by a family and you can feel it. Very friendly and helpful service, spotless clean room, the best breakfast I have had in Japan, nice location by the woods, comfortable beds...everything is just perfect. I absolutely recommend.

Stayed in June 2025

Great location and full of character. Very charming inn!

Stayed in March 2025

Absolutely loved our stay at Skala! This family-run inn is managed by a wonderful couple, Osamu and Asako. The rooms are clean and good sized, and the location is great — a 10-min walk to the main street of Echoland, with a shuttle bus stop conveniently right outside. We also enjoyed the delicious breakfast spread every morning. We visited Hakuba for a few days of snowboarding and were fortunate to arrive at a time when pick-up could be arranged. Since we hadn’t rented our gear yet, Osamu kindly drove us to the rental shop on the way to the inn. They even handled the gear returns for us, which was a huge convenience—no need to lug our equipment around or walk long distances in heavy boots. There's also a basement storage area to dry gear after a day on the slopes. After a day of snowboarding, it was nice to unwind in the cozy lounge with a beer by the fireplace or relaxing in the massage chair. Osamu and Asako went above and beyond to assist us multiple times during our stay, including arranging a ride to the bus station when we couldn’t get an Uber and helping me get my phone back after I left it on the shuttle bus. They put their hearts into running this place, and it shows in their warmth and hospitality. Thank you Osamu and Asako! Highly recommend Skala, and we would definitely stay here again!

Stayed in March 2025

The beds are hard, but that seems to be common in Japan. I was 20 weeks pregnant during our stay, so the hard beds were getting to me

The staff were so attentive, water pressure was great, shuttle stopped right near the hotel, the home made breakfast was delicious, and the lounge was relaxed and comfortable.

Stayed in March 2025

Everything was perfect, put only complaint was the smell in the basement room, it may have been kerosene? Not sure.

The staff and breakfast was amazing

Stayed in March 2025

Close to the CBD

Stayed in March 2025

Minor inconvenience: Hot water pressure is inconsistent except in the basement (where the shared bath is).

The staff are very helpful and their service exceeded expectations! Breakfast had a good variety and a different daily hot dish. Plus, hotel is located walking distance from the food street in Echoland and very near the shuttle bus stop.

Stayed in March 2025

A beautiful, traditional family run inn. Thank you to our hosts who were incredibly helpful and have made this an amazing place to stay. Delicious homemade breakfasts every day. In a quiet part of town but with a bus stop just next door. Bedrooms were cosy and comfortable. The onsen was great after a long day skiing, and it was so nice to have the lounge area to relax in during the evening.

Stayed in March 2025

N/a

The owner and all the workers go above and beyond for you

Stayed in March 2025

If I could give Skala Inn 100 stars, I absolutely would! This is, without a doubt, the most incredible place I have ever stayed. From the moment we arrived, we were welcomed with such warmth and kindness by the staff, instantly making us feel at home. Our room was spotless, incredibly comfortable, and the bed was wonderfully spacious—perfect for a restful night after a day of adventure. The bar and lounge area was a dream, with cozy couches and a heavenly massage chair that we appreciated so much after a long day. Enjoying a beer or a glass of their homemade plum wine after unwinding in the onsen after a big day at the snow was pure bliss. Breakfast was an absolute delight, with a delicious variety that changed daily. The freshly baked in-house pastries were the perfect finishing touch—such a treat! The location couldn't be better, right by the free shuttle to the resorts and within walking distance of fantastic restaurants. But what truly sets Skala Inn apart is the incredible hospitality of the family who runs it. Their warmth, generosity, and genuine care for their guests make this place so special. Nothing was ever too much trouble, and we felt completely at home. Saying goodbye was truly difficult, but there is no doubt—we will definitely be returning!

Stayed in March 2025

Location, Hospitality

Stayed in February 2025

We liked everything!

My husband and I loved our stay at Skala Inn. The owners and the entire staff were wonderful and go out of their way to make your stay worth it. The breakfast is lovely, there are 3 shuttle buses for the ski lifts all within a 5 min walk from the Inn. And plenty of restaurants and bars within a 15 minute walk. The hospitality was top notch and we would stay here again for sure!

Stayed in March 2025

nothing

We had a lovely time at Skala Inn, the owners were so lovely and accomodating. Great location to the shuttle bus for skiing. Delicious breakfast everything morning! We will be back next year

Stayed in February 2025

Everything was great! The couple that owns it is incredible, they go above and beyond to make the stay nice. They were always around to help and make recommendations! We will definitely be staying again when we return to Hakuba!

Stayed in February 2025

Location was a little bit out of the way in echoland. Relatively close to bars/shops

Absolutely lovely and very accommodating staff. Made us feel extremely welcome. Room was very clean and comfortable facilities. Breakfast was good and three train/bus station transfers to choose from each morning

Stayed in February 2025

There is nothing I can report on here.

From the moment we were picked up from the bus station, to the time we were dropped back off our stay was incredible. The family run inn was the perfect mix of a traditional Japanese stay and modern comfort. The other guests mingled well - there were no kids, and was all adult guests. The morning breakfasts were so fresh and delicious. The bus stop to the ski resorts were just a few seconds walk, and about a 8 min walk to restaurant row. I would absolutely stay here again.

Stayed in February 2025

The breakfasts were amazing fresh baked croissants! the staff were so friendly and accomodating and the rooms were a great size with great facilities. location was a short walk into Echoland and it was nice and quiet

Stayed in February 2025

The breakfast was a little different every morning and way amazing!

Family run place and they really care about your comfort and trip - loved it!

Stayed in February 2025

Nothing.

Clean and comfortable. Has a cosy, homely vibe. The staff accommodates to your needs and provides shuttle services on your arrival and departure. Would stay again.

Stayed in February 2025

Clean and comfy. Staff super kind and helpful. Drying room solid. Included breakfast was yummy.

Stayed in February 2025

Was cosy, good Onsen

Stayed in February 2025

Beautiful location. Owners went out of their way to make our and everyone's stay perfect. Pick up from Hakuba bus station. Breakfast was amazing.

Stayed in February 2025

Skala Inn is truly special. The property is gorgeous and cozy and the hosts are so warm and inviting. The hosts do everything possible to help you when you arrive and depart, from collecting you from the train station, collecting your rental gear, and dropping everything off when you leave. The breakfast provided each morning was also delicious. Our stay could not have been more lovely.

Stayed in February 2025

Breakfast was lifesaving, the staff were lovely, the location was excellent, close to many bus stops.

Stayed in February 2025