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Reviews of Guest house HiDE This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

049-5721 Hokkaido, Lake Toya, Tokako Onsen 4-24, Japan

#3 of 5 B&Bs and inns in Lake Toya

Guests' Choice

Review Score

Based on 28 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.5

  • Value for money

    8.5

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted from a mobile device

    Bit smelly. Glad we occupied the whole place, would not recommend to share.

    Great location, close to fire works, lake and restaurant. Received a voucher for nearby Onsen. Amazing Sushi restaurant just next to it.

    Stayed in June 2025

  • Reviewed: March 4, 2025

    9.0
    Amazing
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is great, the owner is very friendly only thing to note is that in the room it gets very cold especially in the morning.

    Stayed in March 2025

  • Reviewed: January 29, 2025

    10
    I will definitely come back if I go to Lake Toya. The host was very kind and came to give me fruit and chocolate. He als
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted from a mobile device

    None

    The facilities complete. Fridge, microwave, heater, plate, mug, dish soap (have sink)

    Stayed in January 2025

  • Reviewed: January 4, 2025

    8.0
    Cute little guest house with nice rooms and staff, but a bit untidy in some areas
    • Leisure trip
    • Solo traveler
    • Three-Bedroom House
    • Stayed 1 night

    Unfortunately there is a strong 'black-mold' smell in the common area. I must be from the shower or some other water-damaged area. I hope the owners have the abilty to investigate it at some point.

    The owner (husband) was very friendly and seemed genuinely interested in ensuring I have a good stay. He gave good advice for palces to go and personally met me around the check-in time. The individual rooms with locks was good.

    Stayed in December 2024

  • Reviewed: October 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted from a mobile device

    Shower

    Locaion, Owner, Bed, Service

    Stayed in October 2024

  • Reviewed: October 29, 2024

    9.0
    Great host, clean facilities and good location.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was excellent but the best part was the kind owner who made us feel very welcome and even gave us a lift back to the station. we were lucky in the sense that we were the only guests staying there during our stay.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    9.0
    The stay was very clean, comfortable and enough space for 5 pax. Owner was very kind as we were welcomed with some gifts
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted from a mobile device

    Not so accessible if you have many big luggages because of the narrow steps but you have to be smart on how to manage it.

    Parking available right in front of the property

    Stayed in October 2024

  • Reviewed: September 25, 2024

    9.0
    Nice no frills guesthouse.
    • Leisure trip
    • Family with young children
    • Japanese-Style Triple Room with Bunk Bed & Shared Bathroom "Room A/B"
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower door was a little wonky. We were the only ones there, but the upper floor can house up to 9. Keep in mind that when it is full, it will be a bit crowded.

    Location was good. Beds were good. Very clean. Owner was very nice and accomodating.

    Stayed in September 2024

  • Reviewed: August 1, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Room with Shared Bathroom "Room C"
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom very small

    The host very nice to pick up in the station and introduce around

    Stayed in July 2024

  • Reviewed: June 18, 2024

    9.0
    Clean cozy little flat
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Shared Bathroom "Room C"
    • Stayed 2 nights
    • Submitted from a mobile device

    Separate bathroom and toilet were small but then again I guess japanese houses are like that, five of us we made do, no problem. We have luggages to carry upstairs, no problem the children helped with them.

    The place is enough for our family of 5. Owner was very friendly, he came to meet us, gave us some snacks and drinks, and recommended some nice eating place which we went and enjoyed the food very much. It's a short walk to the lakeside which is good for morning walk. Thank you host.

    Stayed in June 2024

  • Reviewed: May 11, 2024

    8.0
    A nice guesthouse with a kind and responsive owner
    • Leisure trip
    • Couple
    • Japanese-Style Triple Room with Bunk Bed & Shared Bathroom "Room A/B"
    • Stayed 3 nights
    • Submitted from a mobile device

    For a fairly small investment, this guesthouse could be improved significantly: Install hooks in the room and bathroom to hang clothes Install some shelves or cupboards to store personal things in the room Provide basic utensils such as plates, cups, glasses, cutlery

    The owner was very kind and helpful. He did his best in accommodating our requests for laundry (easy, washing mashines just next door), kitchen (not so easy, there was a microwave, a fridge, and a water heater, but no proper kitchen with utensils), and local transportation options. The level of hygene was very high. Beds were comfortable too. The location is great, just one minute walk to the lake shore and 10 minute walk to the bus terminal with connections to Sapporo. We were also given 500 yen tickets for a hotel onsen that normally costs 1500 yen.

    Stayed in May 2024

  • Reviewed: October 29, 2023

    9.0
    Comfortable affordable guesthouse with a kind owner
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Room with Shared Bathroom "Room C"
    • Stayed 1 night
    • Submitted from a mobile device

    The bedroom is heated and very cozy but the shared space isn’t heated, so prepare some socks if you’re visiting in the fall or winter

    Good location. Comfortable room with shared amenities and a discount coupon for a gorgeous onsen across the street. Heater provided in the room. Kind owner left us a little Halloween goody bag.

    Stayed in October 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Shared Bathroom "Room C"
    • Stayed 2 nights
    • Submitted from a mobile device

    There were sound out of the window at night that woke me up at night.

    The extra toothbrashes, the room itself with all its sleeping facilities ready for both cold and warm nights. It was great.

    Stayed in August 2023

  • Reviewed: February 7, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Japanese-Style Triple Room with Bunk Bed & Shared Bathroom "Room A/B"
    • Stayed 1 night

    Small guesthouse run by a very friendly landlady. The premises were well heated so I wasn't cold at all even though it was a cold winter night. The landlady also provided discount coupons to the onsen at the hotel next to the guesthouse, which was fantastic. There're also many restaurants nearby.

    Stayed in February 2023

  • Reviewed: January 18, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Japanese-Style Triple Room with Bunk Bed & Shared Bathroom "Room A/B"
    • Stayed 1 night

    Very very friendly and helpful host! I just loved how friendly and kind the lady of the house was! Great location too!

    Stayed in January 2023

  • Reviewed: October 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Japanese-Style Triple Room with Bunk Bed & Shared Bathroom "Room A/B"
    • Stayed 1 night
    • Submitted from a mobile device

    Its a little out of the way and the bathroom facilities and rooms are small.

    The lady who runs the hotel was very friendly and helpful. The facilities are basic but clean and comfortable. You can use the beautiful onsen at a nearby hotel at a cheap price.

    Stayed in October 2022

  • Reviewed: June 10, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Single Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The owner appeared to have forgotten we were coming despite my sending two updates. They did appear and quickly sorted it out, giving us the whole property. There was no cutlery or crockery, although there were paper cups. The owner assured us that the voucher scheme meant we were entitled to a discount on the property which would be refunded, that hasn't happened.

    We had the property to ourselves which was a great help. The owner gave us vouchers for a discounted onsen and because one of us was resident in Japan they were able to include us in the Hokkaido voucher scheme to encourage internal tourism

    Stayed in June 2023

  • Reviewed: March 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Three-Bedroom House
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: October 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Shared Bathroom "Room C"
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: September 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: September 8, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Japanese-Style Triple Room with Bunk Bed & Shared Bathroom "Room A/B"
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Triple Room with Bunk Bed & Shared Bathroom "Room A/B"
    • Stayed 1 night

    There are no comments available for this review

    Stayed in August 2023

Showing 1 - 25

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