Reviews of Japanese Traditional Inn Kamakura Rakuan 1 stars

Location, size of the house and earlier check-in

Very dirty, uncomfortable sleeping, strange reaction from host and mainly from Booking.com (without trying to resolve the situation)

Really cute traditional Japanese house, 6 mins walk from the nearest station and 15 mins away from Hasedera. Room was super clean with modern facilities, despite quite antique vibes. The host was super friendly, there is the option to do a full Japanese breakfast and dessert making course for very affordable fees. We went as a big group and really enjoy our stay :)

Lovely house very cute and comfortable

A little dirty

Very good stay

Spacious, traditional Japanese house. Two separate large bedrooms, with comfortable futons and small well equipped kitchen. Good walking distance to Hase train station and accommodating hosts. It was a great experience to live in a traditional house even if only overnight.

Clean, cozy, spacious and elegantly decorated. Unlike other authentic Japanese house that we stayed before (very old), Rakuan has been decorated in a stylish way yet the traditional elements are maintained, so it has not lost its authenticity. Location is superp - public carpark is less than 2mins walk and Hase station can be reached in a few minutes with beautiful cafe, train track and shop along the way.

There is no handrail at the staircase, so we had to press on the wall. Also, there is no bathtub, only showers.

The excellent interior design and surroundings. Perfectly close to Hase station and the beach.

None.

Very authentic Japanese in a quiet location but close to town!

Our host was an excellent communicator - friendly, welcoming, and responsive when we sought guidance or support - he went out of his way on two occasions to assist in events where we were under time pressure - nothing seemed to be a problem. Very graciois 🙏

Loved everything about this wonderful place! It’s a spacious tastefully decorated and fully stocked traditional Japanese home near the Hase train station. We used the owner’s bicycles to visit all the temples and shrines in the Kamakura area, making touring easy.

Such a nice host, easily located, centrally-located, clean & very comfortable!

Well located near to Hase station and the main attractions of the area. The checkin process was easy and we got an explanation of how everything works, together with some very good recommendations of places to eat around the area. In addition, we got provided with everything we needed for our stay (toiletries, coffee, etc) and the house was just stunning!

Everything was so beautiful and lots of detail. I love that there was bikes and surfboards included.

The check out time states 10am in the booking site however 11am in the welcome booklet so there was a bit of confusion there. Otherwise everything perfect.

Typical Japanese style house in a very calm neighborhood. It is close to a small shrine, calm and not crowded. At 5 min walking distance from the tram and from the sea. Several restaurants in the area, boulangeries… Possible to have a calm evening at home with self made food thanks to a fully equipped kitchen. Two shower and laundry facilities was also a plus!

The guest was very helpful and responding to all my questions/messages. His English was perfect and it was very easy to communicate with him. Also the style of the house giving us the possibility to experience a typical Japanese style house during our trip.

Very helpful guide and super kind service from the staff. The house is very beautiful and comfortable with amazing location. Went there with my parents and we loved it! We walk to the house with big luggages from Hase Station with ease. And it takes only few minutes to walk to Lawson, the sea, and other cute cafes(Paso coffee shop is a MUST for those who love filter coffee). Recommended!👍🏻✅

We had a fabulous time at the property. The host was attentive and the place was spotless. It's a bit like a hidden gem. We should have stayed longer.

The host was very kind, friendly and helpful.

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