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Reviews of Hakuba Pension & Log Hotel Meteor 2 stars

399-9301 Nagano, Hakuba, Hokujo Misorano 2937-730, Japan

#57 of 116 hotels in Hakuba

Guests' Choice

Review score

Based on 76 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 27 February 2025

    10
    Excellent from time of booking to checkout. Great staff and in an excellent location
    • Leisure trip
    • Solo traveller
    • Quadruple Room with Private Bathroom - No Pets
    • Stayed 3 nights
    • Submitted via mobile

    Staff very helpful and friendly, great communication before the stay, and in an excellent location

    Stayed in February 2025

  • Reviewed: 26 February 2025

    9.0
    Fabulous, proper okd school ski lodge!
    • Leisure trip
    • Group
    • Family Maisonette with Loft and Shared Bathroom - No Pets
    • Stayed 3 nights
    • Submitted via mobile

    Great location, warm, and lovely helpful staff.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    10
    I'll be back
    • Family with young children
    • Twin Room with Shared Bathroom - No Pets
    • Stayed 8 nights
    • Submitted via mobile

    Great lodge close to bus shuttle stops and Jah Jah convenience store. Restaurant attached with very tasty food. Laundry, ski drying room, and even a private (1 person) onsen on-site. Chika and the rest of the staff are excellent (and can speak English). They will also help you out with discounted lift passes.

    Stayed in February 2025

  • Reviewed: 19 February 2025

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom - No Pets
    • Stayed 7 nights
    • Submitted via mobile

    Nothing not to like

    Excellent accommodation. Nothing too much trouble for the staff they are always there to help. My daughter and I had a fabulous time. Dinner in the restaurant was excellent as well. Highly recommend.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    10
    Doesn’t get better than this!
    • Leisure trip
    • Group
    • Deluxe Twin Room with Loft - Log Hotel
    • Stayed 4 nights
    • Submitted via mobile

    I could go on about what I liked during my stay, but I gotta say—the coziness of the upstairs is unbeatable. Access to a large, clean kitchen, a huge living room, and a massage chair that was essential for post-ski relaxation. The location is prime—you’re one street away from Echo Land, surrounded by great restaurants, and perfectly situated for shuttle rides to Happo One and 47. We’re beyond happy with our stay here! Major shoutout to Chika, an awesome host. She picked us up at the bus stop when we arrived and couldn’t have been more kind and helpful. Highly recommend this place without a doubt!

    Stayed in February 2025

  • Reviewed: 15 February 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room with Maisonette and Private Bathroom - Annex - No Pets
    • Stayed 6 nights

    Awesome location very close to Echoland main street and shuttle bus stops, great restaurant, clean rooms and helpful staff.

    Stayed in February 2025

  • Reviewed: 12 February 2025

    9.0
    Great location, awesome staff and cosy rooms
    • Leisure trip
    • Family with young children
    • Family Maisonette with Loft and Shared Bathroom - No Pets
    • Stayed 7 nights

    Communal bathrooms were cold and not cleaned regularly enough. But everything else was great!

    Great spot to stay in Hakuba! Very central location, cosy, comfy rooms and super helpful staff. We loved that there was a small kitchenette to heat up meals or have breakfast. Chika (manager) was amazing! Very helpful and offered suggestions and advice about transport and dining options. The in house restaurant is also great.

    Stayed in January 2025

  • Reviewed: 9 February 2025

    7.0
    Just loved staying in my white winter wonderland ❄️although outside was very cold
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything about this place was excellent. Nearby places to eat with a Udon restaurant on site. Ski buses straight out the front and a short walk into Echoland eating and drinking strip. All staff very helpful and lovely to deal with. Highly recommend this place to stay. Thank you for having me ❤️

    Stayed in February 2025

  • Reviewed: 27 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Twin Room with Loft - Log Hotel
    • Stayed 7 nights
    • Submitted via mobile

    The staff is amazing - super friendly and helpful. Good food in the restaurant and cozy common area with good facilities.

    Stayed in January 2025

  • Reviewed: 23 January 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Family Maisonette with Private Bathroom and Loft - No Pets
    • Stayed 6 nights
    • Submitted via mobile

    Property was a fantastic location with great clean facilities. We stayed as a group of 6 for a ski trip and the room was very comfortable, clean and warm. Chika was fantastic. She helped us with everything from restaurant bookings, to shuttle services, to transport to our next location. Incredibly friendly. Would recommend anybody to stay here for their ski holiday! Great value.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    10
    A Gem
    • Leisure trip
    • People with friends
    • Superior Family Maisonette with Private Bathroom and Loft - No Pets
    • Stayed 8 nights
    • Submitted via mobile

    Broccoli on the 'English' breakfast was a cultural faux-pas. As with all Japanese hotels, toilet paper so diaphanous that you have to peel.offtwo metres to get a decent pad.

    A wonderful hostess; so helpful to we foreigners with no language skills. Very quiet location but only a few .minutes walk to the main street of Echoland, for eateries, if you want a change from the hotels excellent udons. All was there that was necessary for our week of skiing and it is well located for buses to the various centres. A nice building, all timber and well heated.

    Stayed in January 2025

  • Reviewed: 14 January 2025

    7.0
    Quaint and Idelic Hostel
    • Leisure trip
    • Family with young children
    • Quadruple Room with Maisonette and Private Bathroom - Annex - No Pets
    • Stayed 6 nights
    • Submitted via mobile

    Shuttle pick ups to and from bus station and supermarket were not always flexible. Onsen was just a big hot bath that had water circulating around it, water didn’t get changed between people so didn’t really seem hygienic.

    Staff were very helpful. Bought ski passes through them as they provided a discount. Kitchen facilities to heat up own food. Close to shuttle bus stops for ski slopes.

    Stayed in January 2025

  • Reviewed: 14 January 2025

    8.0
    A cozy inn with sufficient ammenities
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom - No Pets
    • Stayed 6 nights
    • Submitted via mobile

    Bathroom size: Very tiny and there were issues getting hot water in our bathroom for hot showers when it's shower peak time at the inn. The communal shower doesn't seem to have that issue though. Soundproofing: The inn has a quiet policy from 10pm onwards, however your peace & quiet time still depend on the other guests. We can hear people walking and talking clearly, as the communal sinks are located right outside our room. I had to tell some guests to keep their noise down when they were still talking and laughing loudly close to midnight. Inn Restaurant: A little pricey for the portion size.

    Location: A short walk to Echoland where the eateries, convenience store and ski shuttle pick ups are. Tsugaike and Happo One shuttle pick up is less than 10 mins walk, Iimori/Goryu/Hakuba47 shuttle pick up is right outside the Inn. Size: The family room has 2 separate bedrooms with an ensuite and is quite large for Japan standard. Cleanliness: Very clean. Staff: Chika was very helpful and friendly. She picked us up and dropped us off from and to the Hakuba train station. Ski passes: Getting passes for Happo One and Iimori/Goryu/Hakuba47 resorts from the Inn is cheaper. Amenities: Laundry is available for small change, hot tubs and drying room. We couldn't get any restaurant reservations, so the kitchen was very useful when we had to heat/cook stuff from the convenience store. Overall: It's a cozy inn with sufficient amenities that you need after a long day on the slopes.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    10
    Great location in Echoland with friendly helpful staff
    • Leisure trip
    • Family with young children
    • Quadruple Room with Maisonette and Private Bathroom - Annex - No Pets
    • Stayed 5 nights
    • Submitted via mobile

    All good

    Location and friendly staff

    Stayed in January 2025

  • Reviewed: 6 January 2025

    10
    We would definitely recommend
    • Leisure trip
    • Family with young children
    • Triple Room - Log Hotel
    • Stayed 2 nights
    • Submitted via mobile

    It was a while away from the lift but that wasn’t so bad, we were grateful not to miss the last shuttle.

    Chika made the stay so great. She looked after us from the moment we arrived and helped with everything from lifts and food to transport. Also, the best French toast I’ve ever had!

    Stayed in January 2025

  • Reviewed: 3 January 2025

    10
    We really enjoyed our stay at Hotel Meteor, everything was very easy and comfortable, couldn’t have asked for much more.
    • Leisure trip
    • Couple
    • Family Maisonette with Loft and Shared Bathroom - No Pets
    • Stayed 6 nights
    • Submitted via mobile

    Hotel Meteor feels very cosy and homely, with a lovely laid back and welcoming vibe. The staff were very friendly and helpful, and gave us lots of recommendations for Hakuba and the various ski resorts. The on site restaurant serves delicious food and is very convenient. The location is great - within walking distance to plenty of cafes/bars/restaurants. Basic but functional cooking facilities.

    Stayed in January 2025

  • Reviewed: 27 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Maisonette with Loft and Shared Bathroom - No Pets
    • Stayed 5 nights
    • Submitted via mobile

    The facilities were just what we needed and great value for money. The host, Chikka is amazing and very helpful. Will definitely be back.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    9.0
    Superb
    • Family with young children
    • Triple Room with Private Bathroom - No Pets
    • Stayed 4 nights
    • Submitted via mobile

    The wifi was not the strongest unfortunately in the 3 bed room.

    Stayed in December 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Maisonette with Private Bathroom and Loft - No Pets
    • Stayed 2 nights
    • Submitted via mobile

    Great vibes, authentic Japanese style family accomodation. Owners were super friendly and looked after us. 100% would book to stay here again!

    Stayed in September 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Twin Room with Shared Bathroom - No Pets
    • Stayed 3 nights
    • Submitted via mobile

    They stopped serving breakfast as we were a day out of season

    The man that runs the place is absolutely lovely ! So helpful and kind! Shuttle bus right outside to hakuba 47. Helpful in the hotel for everything we needed

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Terrific place for skiers/ boarders.
    • Leisure trip
    • Couple
    • Triple Maisonette with Private Bathroom and Loft - No Pets
    • Stayed 5 nights
    • Submitted via mobile

    Everything great. Location 3 minutes walk from dining places and free shuttle stops nearby were especially convenient. Staff were very helpful. Been going there for 10 years.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Great place to stay, close to shuttle buses and fantastic staff.
    • Leisure trip
    • Group
    • Twin Room - Log Hotel
    • Stayed 6 nights
    • Submitted via mobile

    Great location and amazing staff.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Family Maisonette with Loft and Shared Bathroom - No Pets
    • Stayed 5 nights
    • Submitted via mobile

    Smile and hospitality of Chika san and her team!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Great place to stay for a few days of fun in the snow
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom - No Pets
    • Stayed 5 nights
    • Submitted via mobile

    It was all great - no complaints!

    Great location for snow sports Free shuttle buses to all ski areas Fabulous breakfasts Comfortable hotel and super friendly and helpful staff If we return to Hakuba we’d definitely stay here again Thank you 😄

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Enjoyable and pleasant. Would return again.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom - No Pets
    • Stayed 3 nights

    The mattresses weren't that comfortable. As with most Japanese buildings, it was not very sound proof and so we could easily hear other people's conversations in the next room or even from other parts of the building.

    Wonderful staff who were helpful, friendly, and informative. There is a small cozy restaurant attached so that we didn't have to walk elsewhere in the cold to find food after a tiring day on the slopes. The food was delicious.

    Stayed in February 2024

Showing 1 – 25

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