No hot water in bathhouse (ofuro).

Excellent breakfast and customer service.

Stayed in August 2025

I will sound like Goldilocks … Beds a bit too hard and hot bath a little too hot but that is a matter of preference.

Clean, comfortable, quiet, zen, spacious, offered complimentary local delicacies in the evening, wine, sake, tea. Easy access to sauna and hot bath on the premises. Good breakfast, shuttle access to ski areas although we had a car so it was easier to get around without relying on the shuttle. A few decent restaurants in the vicinity, but had to drive further for more choices. Young staff really attentive, professional and helpful. I would stay here again.

Stayed in February 2025

Pillows were not comfy to me. But my family were fine with them.

The place was really lively. Helpful and friendly staffs. There were some snacks for customer and also free wine and sometimes sake. We liked the hot stone bath and onzen. I like the vibe of this place.

Stayed in February 2025

no curtain on doorway to our 2 bedroom....beds super stiff but the Bedding comforter etc nice

breakfast as expected, coffee and jams and breads really good.... the lounge set-up with free tea and cookies and then free wine later... very conducive to talking with the international crowd of guests...all having their own great stories about skiiing boarding and more! The Hot rock steam area was very relaxing after a day on the slopes and private baths looked great but didnt have time to enjoy ourselves. Friendly staff etc!

Stayed in February 2025

This isn't a criticism of the accomodation or staff but transport links are poor and Ubers almost non-existent. Meeting friends in Happo was difficult and getting home involved over an hour's walk in the cold 3 times during my 5 day stay. Sadly for this reason alone I'd not choose Square8 or even Hakuba again.

Basic but immaculate. Free wine! Good breakfast! Lovely Onsen owned by Hotel only 50 meters down the road. Great atmosphere but most importantly brilliant staff.

Stayed in February 2025

The warm breakfast options were a bit cold sometimes, also if you didn't like egg, sausages were the only other warm option. Not as many restaurants and cafes within walking distance on that side of town compared to the Happo-One side.

Rooms were spacious, cosy and warm. The place had a nice, friendly vibe to it. Breakfast had a good variety of choices. Close to Iwatake and Tsugaike.

Stayed in January 2025

Small shower and toilet

Nice and comfortable, good value for money

Stayed in January 2025

Beds are a bit hard

Staff was fantastic

Stayed in January 2025

Absolutely nothing

I’ve travelled to a lot of places and this was by far one of the most serene experiences I’ve encountered ! Absolutely majestic ! The staff make you feel right at home with a helping hand at any turn ! The facility itself is an absolute treat for relaxation

Stayed in January 2025

While there is shower in each rooms, common bath is in another building. You have to walk in the snow after taking a bath. All breakfast menu were continental and “no Japanese” which we were looking forward to.

Very spacious and clean. Staff are all very friendly and helpful. They serve complimentary snacks frequently and free wines and juices are available anytime. Common space is very relaxing and makes you want to mingle with other guests.

Stayed in December 2024

The location was good to access two ski resorts.

Stayed in December 2024

Having more time booked to stay there would be the only thing I would change

Breakfast was excellent and at a good time. A excellent location just downstairs from the rooms

Stayed in December 2024

The restroom not seperate the dry and wet zone

Good location with free parking not far from the hotel.Cozy bed.Free washing machine.Free Wine.Very friendly staffs.There is a hot stone room that is great.The breakfast is great and healthy.

Stayed in December 2024

Very clean and new. They provide free sake and snack during evening.

Stayed in October 2024

The room fell a few levels below the lounge. The shower was half open and it was really hard up to impossible to use it without flooding the entire bathroom. And there was no mop to wipe it off in the end. The rooms are also not sound proof so we heard every noise in the corridor and the lounge.

The lounge looked really nice and had pleasant music playing. They have free wine all day long and after they serve sake and a snack.

Stayed in November 2024

n/a

Cozy place, great food, coffee, beer, onsen, and the staff super friendly and helpful. The coworking space, free Sake and Wine and great evening snacks are awesome. Mountain shuttle right across from hotel.

Stayed in March 2024

Great amenity location to Iwatake resort was amazing! Friendly helpful staff and the rooms where beautiful and comfortable. As well breakfast was so good!

Stayed in March 2024

It was our first time in Hakuba and we stayed in Square8 HAKUBA RETREAT by UNPLAN. The place is quiet, and was spick and span. The staff was very helpful and accommodating. They serve delicious breakfast. We went there with a toddler, i hope they would also have a space for toddlers where they could play but nonetheless, our over all experience was great and will definitely recommend.

Stayed in February 2024

Getting around was quite difficult being out of the main part of town food options at a night that are close are limited

Breakfast options were very good, room was very spacious

Stayed in January 2024

n/a

The place had a calm energy and was super clean. The staff were so lovely and assisted us with anything we needed. The attention to detail with the services was incredible. The breakfast was so tasty too!

Stayed in February 2024

Slightly pricy during new year period

Can register for onsen/ sauna (very good post-ski activities) and free wine and sake in the common area :) Cozy vibe with nice furniture and super close to Iwatake ski area!

Stayed in January 2024

I really didn't like the deco. Basically no deco. Made the place really cold looking. The temperature of the room couldn't be regulated by us but from reception. Not good.We ordered a hot pot in our room. We found it really tasteless and it was a dissapoint as we were looking forward to it.

Staff was really nice and helpful. Breakfast was good. Facilities were ok. Small details that make things nice were available. Beds were really comfortable.

Stayed in July 2025

The car park was a bit far. Microwave, washing machines are not privately used. No elevator.

Good bed.

Stayed in March 2025

Spotty and slow wifi when it was working. No TVs to play games on. No parking, free community parking 1-200 meters away, first come first serve. Single beds were wobbly.

Nice Atmosphere , great staff. Good for couples, children were restless. Simple and minimalistic decor

Stayed in March 2025