Pretty old bathroom and toilet

Beautiful sea view and a very nice breakfast

Stayed in June 2024

Hotel needs urgent renovation. Messy neighborhood.

Good breakfast and onsen close to the ocean.

Stayed in May 2024

The room was a bit dated and the toilet space was so confined, our knees were pushed into the wall when we used it. The shower space in the room was also tiny, but I guess most people use the indoor or outdoor onsen.

The highlights for us were definitely the view and the breakfast experience. It was super peaceful and we loved watching the sunset and the stars come out, all from the comfort of our couch!

Stayed in May 2024

They should let customers know that the restaurant requires reservations well in advance as it is a bit isolated. But the staff was extremely helpful at driving us to a great restaurant and back.

Very pleasant hotel with a nice open air onsen. Super helpful and friendly staff. We had a large room with a great view.

Stayed in March 2024

N/A

Everything

Stayed in June 2023

Blankets too short for a 1.8m guy.

Nearby dolphin/whale shows.

Stayed in June 2023

no hair dryer, inadequate waste baskets, remote location and no evening food services.

Beautiful view. Piano player at breakfast.

Stayed in May 2023

The hotel is a bit dated in some areas. They were also not able to accommodate vegetarian dinner requests. The pool was closed (April) and this should be clearly stated prior to booking. Guests with tattoos are not permitted to use public bath and the pool. This is a cultural sensitivity in Japan and needs to be respected.

This is a clean and comfortable hotel. My room was larger than usual, with a spectacular view. The staff were very attentive and helpful, and the free shuttle from Kii Katsuura station is also handy.

Stayed in April 2023

smell cigarettes in the room, old but well maintained.

outdoor public bath has a nice view, breakfast looks frenchy style, elegance with live piano music.

Stayed in April 2023

The breakfast is too little

The location is near close to Whale/Dolphin museum. My room is Japanese style and I love it, I can drink and see the sea and beach from sofa in room.

Stayed in March 2023

Beside the payment matter, there is nothing to say.

Spacious room with stunning view, I enjoyed the onsen and abundant breakfast.

Stayed in December 2022

Super clean and cute

Stayed in August 2025

員工態度

海景

Stayed in August 2024

Nothing at all

Such a lovely hotel with wonderful staff. The views from the hotel are great, we had a sea view room. We asked for help with a dinner reservation and the hotel found us a fantastic and friendly local restaurant (great tempura!) and also drove us there and back. Also a mention for the outdoor onsen, one of the best we’ve been to. We stayed here 1 night after a day in Hongu and Nachi, it’s a great place to stay close to Nachi. Great value for money too.

Stayed in April 2024

The Whale museum, which captive performing dolphins, are visible from the hotel.

The onsens (one open air) were beautiful. The personal was 100% invested on our wellbeing. The chef, food quality and presentation were above average! Breathtaking view of the Pacific from the room’s windows.”

Stayed in March 2024

For the villa we are paying is very inconvenient toilet and bathroom downstairs . No storage for luggage .The sitting sofa so uncomfortable.The Villa needs a lot of improvement.

The property with beautiful view . Staff very helpful.

Stayed in November 2023

The hotel is isolated from public transport, we spent extra 2000Y on a taxi to Kii-Katsuura more than once. The place mostly services tour bus groups, the restaurant was booked out and we had nowhere to eat after arriving late.

The room was huge, the staff were really helpful.

Stayed in November 2023

Smelt like cigarettes in hallway. Outdated decor. Restaurant breakfast was not good. Coffee and tea was terrible. Over looked a dolphin park, being a western more animal welfare focused mindset it was terrible to see these animals in their tiny enclosures. The place should be shut down...just mind blown these things still exist in the world today. The area didn't have much to do as we were here in autumn so couldn't swim. The old go kart course needs to be cleared away..felt like we were in a zombie acropolis.

The view from windows was good.

Stayed in November 2023

everything. the staff was lovely and the ryokan amazing. and it can also be used if you have a tattoo

Stayed in August 2023

After a long journey to the hotel, we were told that no booking received by the hotel, despite my confirmation that it was paid. Manager / receptionist did not speak much English do for 40 min , my heart was racing worrying where do we go in the middle of the night and then trying to get a refund from booking . I had to show the card I paid for and confirmation. Then after 40 min manager agreed to the room after being unable to get hold of booking.com. Next morning they just told us : sorry was our fault. Did not even offered a drink or dinner or anything to compensate for their error. Breakfast , although , pretending to be posh , was very small and we had saw people looking at the menu as it wasn’t feeling . On top of it , we didn’t do any research about the area beforehand , but it turned out to be a dolphin slaughtering bay. it had a dad feeling . And one more no restaurants nearby … a bit stuck …. wouldn’t come back to this hotel - way to expensive for the service.

Was underwhelmed

Stayed in February 2023

It’s a free Hotel minivan drive to next town to enjoy the Komano Kodo bus then walk but 1st minivan ride is at 9:00am which had me returning from walk very late and by taxi.

Everything. a real large 80s style Japanese weekend retreat Hotel with wonderful Onsen and breathtaking views of sunrise through Rocky Island peaks one side to mountain views bathed in morning sun the other side.

Stayed in December 2022

Renovation in progress

Excellent staff especially the restaurant

Stayed in October 2022

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in March 2023