Reviews of Rinn Gion Hanatouro 4 stars
605-0811 Kyoto, Kyoto, Higashiyama-ku Komatsucho 555 , Japan

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything especially the location
Nothing
Thank you very much for staying with us at Rinn Gion Hanatouro. We are truly delighted to hear that you enjoyed your stay, and we sincerely appreciate your kind words about our hotel. We are also glad that you found our location convenient for your time in Kyoto. We hope to welcome you again on your next visit to Kyoto. Rinn Gion Hanatouro Yoshida
Thank you very much for staying with us at Rinn Gion Hanatouro. We are truly delighted to hear that you enjoyed your stay, and we sincerely appreciate your kind words about our hotel. We are also glad that you found our location convenient … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt had everything we needed and was close to everything
Thank you for staying with us at Rinn Gion Hanatouro. We are really glad to see that you were able to enjoy your stay. And thank you for your kind words toword the hotel. We hope to meet you again in your next visit here in Kyoto. Rinn Gion Hanatouro Nam.
Thank you for staying with us at Rinn Gion Hanatouro. We are really glad to see that you were able to enjoy your stay. And thank you for your kind words toword the hotel. We hope to meet you again in your next visit here in Kyoto. Rinn Gion… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe design of the property was very stylish, comfortable and relaxing. It’s in a fab location in Gion - quiet and full of culture and character, and within walking distance of many of the best historic sites in the city. The staff were soooo kind and friendly and helpful. The shower was really hot and powerful. I was also happy to have good coffee-making facilities. We generally fell in love with Kyoto and had a great time in the city.
Our room was a bit small, but we got it for a good price thanks to my Genius discount so can’t really complain!
Thank you for attending Rinn Gion Hanatouro and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the hotel. We look forward to seeing you on the next trip to Kyoto. Rinn Gion Hanatouro Nam
Thank you for attending Rinn Gion Hanatouro and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the hotel. We look forward to seeing y… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewIt is a wonderful small hotel. Very friendly.
Thank you for attending Rinn Gion Hanatouro and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the staff and the hotel. We look forward to seeing you on the next trip to Kyoto. Rinn Gion Hanatouro Nam
Thank you for attending Rinn Gion Hanatouro and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the staff and the hotel. We look forward to… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewClose to public transport options, the Geisha district, lots of options for breakfast, lunch & dinner. Comphy beds and bathrooms and a great A/C
Nothing!
Thank you for attending Rinn Gion Hanatouro and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the location and the hotel. We look forward to seeing you on the next trip to Kyoto. Rinn Gion Hanatouro Nam.
Thank you for attending Rinn Gion Hanatouro and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the location and the hotel. We look forward… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClean and spacious. Close to the train lines to access everywhere around Kyoto and Arashiyama. Amazing staff who were so nice and helpful. Comfortable beds, lovely shower and tub area, with warm toilet seats! We were in the heart of everything, seemed like. Quiet despite tons of people down the block walking the streets. Laundry machine easy to operate that already includes laundry detergent. Keyless entry using codes for both external access and room access.
No complaints
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewExcellent location for walking around the Geisha district and close to the market as well. Several close transportation options and the river is nearby too. The people working there are very helpful and friendly and provided maps and many suggestions for visiting different locations. There is a Nespresso coffee machine in the room as well as one in the lobyy. The room was cleaned daily and fresh towels provided. The bathroom had a lovely, deep cedar tub for soaking.
Thank you for selecting Rinn Gion Hanatouro for your Kyoto journey. We are really happy to see that you had a fantastic time and really enjoying your stay here.We will continue to maintain our good service and continue to bring guests unforgettable memories. We hope to have the opportunity to serve you next time. Rinn Gion Hanatouro Saho
Thank you for selecting Rinn Gion Hanatouro for your Kyoto journey. We are really happy to see that you had a fantastic time and really enjoying your stay here.We will continue to maintain our good service and continue to bring guests unfor… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in May 2025
Verified reviewVery central location and walking distance to a variety of great restaurants
Thank you very much for staying at Rinn Gion Hanatouro and for your valuable review. We are truly honored to hear that you were satisfied with our hotel’s location. Our hotel is located in the center of Gion, with many restaurants, bars, and tourist spots nearby. We look forward to welcoming you back again. Rinn Gion Hanatouro Yoshida
Thank you very much for staying at Rinn Gion Hanatouro and for your valuable review. We are truly honored to hear that you were satisfied with our hotel’s location. Our hotel is located in the center of Gion, with many restaurants, bars, an… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewWe traveled as a family. The hotel graciously placed our grandmother in a single room on the same floor, which was very helpful. The rooms are very spacious, and having a little balcony was a wonderful addition. We had linked up with a friend in the area, and it was nice to have a drink on the balcony instead of crowding into and sitting on the beds in the room. My room was shared with my husband and two teen boys. The western style beds were exceedingly comfortable. The little tatami mat room with futons was perfect for the teens. They loved the traditional style and could close the shoji screen when they wanted privacy. The bathroom was large, and the tub and shower were lovely after a long day of sightseeing. The little kitchenette was a great way to get a quick coffee in the morning before starting the day, and the owner of the hotel was wonderful in assisting with sightseeing plans. The laundry facilities were a welcome bonus.
Nothing!
Thank you for selecting to spend time at Rinn Gion Hanatouro. We are glad that you've had an enjoyable experience when you were staying here. And thank you for the nice words about the large tatami area. We look forward to seeing you on our upcoming trip to Kyoto. Rinn Gion Hanatouro Nam.
Thank you for selecting to spend time at Rinn Gion Hanatouro. We are glad that you've had an enjoyable experience when you were staying here. And thank you for the nice words about the large tatami area. We look forward to seeing you on our… Show more
Reviewed: 23 June 2025 · Stayed in April 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFantastic location - exceptional service and staff!
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewGreat location and fantastic value. Rooms and staff were friendly!
Nothing. Fantastic value
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThis is our second time staying here & we love it! The rooms are large (we got the quadruple with the Japanese tea room), comfy, and amenities are AMAZING. The staff is also extremely friendly and helpful. The location is also great and central in Gion. Highly recommend!
Nothing.
Thank you for staying again with us at Rinn Gion Hanatouro and leaving us your valuable review also. We are happy to hear that you enjoyed all moments of the stay. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Thank you for staying again with us at Rinn Gion Hanatouro and leaving us your valuable review also. We are happy to hear that you enjoyed all moments of the stay. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanato… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewGreat location!! The room was very comfortable, clean and a beautiful bathroom and cedar soaking tub!
No restaurant but was aware so. No issue.
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. Sorry for inconvenience that without restaurants in the hotel. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. Sorry for inconvenience that without restaurants in the hotel. We hope to meet you agai… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewWe absolutely loved our stay at rinn gion. It’s a quaint boutique hotel in the heart of gion near many beautiful shrines, shopping facilities and public transport. The rooms themselves are stunning with lovely little touches and every amenity you could need. Our room had a gorgeous view of a shrine just opposite the hotel and the rooms were spacious and had a little kitchen area and seating area. The hotel staff went above and beyond to make us feel comfortable and accommodated our every need and request. They also gave us tips and recommendations for our itinerary and showed a keen interest in helping us make the most out of our stay in Kyoto! It was my daughters 4th birthday during our stay there and when we got back from a day of exploring the hotel staff had bought her a beautiful tiara and some Disney princess origami paper as a gift which was so kind and generous! She was so happy and excited. We stayed in two more ‘commercial’ hotels in Tokyo and Osaka and nothing compared to the more personalable service recieved in Rinn Gion Kyoto!
My only suggestion would be for there to be a few hooks installed in the bathroom and a large ironing board as an amenity option as ironing dresses on the small one was very tricky!
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewIt was very quaint, quiet and luxurious all for a great price.
Nothing
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewFirst off the staff was excellent. I loved meeting everyone and they were so knowledgeable about places to go and restaurants to eat at since I’m walking 20,000 steps a day the beautiful bathroom and the Eun was such a nice luxury that saved my feet. Additionally, I was able to try different Japanese skin care brands using some of the samples that they offer on site. The hotel stuff were so nice and the rooms are kept clean. I loved it there.
The only thing I wish they had was instructions on how to control the air conditioner and the lights. It’s not on them. I’m just dumb.
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We are sorry that less explanation about control of air conditioner and lights. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We are sorry that less explanation about control of air conditioner and lights. We hope… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe property was so convenient and the rooms are gorgeous and the bathrooms feel so luxurious! The staff were so kind and helpful, will be staying here again and couldn’t recommend more.
Thank you for selecting Rinn Gion Hanatouro for your Kyoto journey. We are really happy to see that you had a fantastic time and really enjoying your stay here.We will continue to maintain our good service and continue to bring guests unforgettable memories. We hope to have the opportunity to serve you next time. Rinn Gion Hanatouro Nam.
Thank you for selecting Rinn Gion Hanatouro for your Kyoto journey. We are really happy to see that you had a fantastic time and really enjoying your stay here.We will continue to maintain our good service and continue to bring guests unfor… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewCleanliness, friendliness of staff, location, quiet
No view and close to the balcony of the next building
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We are sorry that you found our room without view and also close next building. We hope to meet you again on your next visit here in Kyoto. Rinn Gion Hanatouro Suga
Thank you for staying with us at Rinn Gion Hanatouro and leaving us your valuable review. We are happy to hear that you enjoyed all moments of the stay. We are sorry that you found our room without view and also close next building. We hop… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThat was our third time staying at the hotel, and as always, everything was perfect. The location is awesome—just two blocks away from all the fuss and fun, yet it's completely quiet and peaceful.
Thank you very much for staying with us once again at Rinn Gion Hanatouro, and for your valuable feedback. We are truly delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Rinn Gion Hanatouro Yoshida
Thank you very much for staying with us once again at Rinn Gion Hanatouro, and for your valuable feedback. We are truly delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Rinn Gion Hana… Show more
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewThe location was perfect! Easy access to the historical districts and markets, yet on a quiet, safe, side street. The hotel was spotless and smelled wonderful. We used the soaker tub every day, especially after averaging 25K steps a day. Lovely fluffy bathrobe and slippers Staff was helpful and gracious at every turn. This hotel is a gem.
The hotel was very pricey and a few additional amenities would have been nice... a welcome basket or an afternoon tea. More information about excursions or concierge service for cultural tickets.
Thank you for staying at Rinn Gion Hanatouro. We are delighted to see that you enjoyed with our hotel and location near numerous tourist locations, such as Kenninji, Hanamikoji and Yasaka Shrine. Also, thank you for the precious words towared staff. Your feedback is valuable for us and we will continue to make efforts to improve our services to satisfy our guests following your comment. If you have a chance to come back to Kyoto, we are sincerely looking forwared to seeing you again. Rinn Gion Hanatouro Nam
Thank you for staying at Rinn Gion Hanatouro. We are delighted to see that you enjoyed with our hotel and location near numerous tourist locations, such as Kenninji, Hanamikoji and Yasaka Shrine. Also, thank you for the precious words towar… Show more