Reviews of HaoStay河口湖駅前
401-0301 Yamanashi, Fujikawaguchiko, 船津3458−5, Japan

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Reviewed: 7 September 2025 · Stayed in August 2025
Verified reviewClosely located to Kawaguchiko station - about a 5-10 minute walk. Our room on the ground level had views of Mt Fuji. Luggage storage was available before check-in time. If you are wanting to send your luggage to your next hotel, make sure you do it before the reception closes at 8pm.
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewWe only stayed one night, we would have loved to stay longer. The room was beautiful, bright, with a view of Mount Fuji. Everything was very clean and tidy, and the location was excellent, just 2 or 3 blocks from the station. Thank you as well for the keychain you gave us, such a lovely souvenir.
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClose to the city centre
Poor communication with the property , they said we didn’t have a reservation when we did. This took about 2 hours to resolve, after they finally found the reservation.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified review5 minute walk to the train station and view of Mount Fuji
Nothing
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewNice location within walking distance of everything in town. Clean and comfy rooms and possibility to open the window.
Nothing.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation, clean and cozy !
Nil
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewIn a very good location, everywhere was perfectly clean and the staff were so friendly. Also has an amazing view of mt Fuji.
The only negative was how tiny the bathroom facilities were.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewGood clean nice
small bathroom maybe not good for big person
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewVery clean, very friendly staff/host, free coffee and tea. We really liked our stay here.
Rooms are a bit small, but that, you know before.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt is a simple small hotel but very clean and comfy. Good value. Middle of a quiet neigbourhood. Staff is friendly. It has a coinlaundry and they provide free detergent. Location is very convenient; close to station, a lot of bike shops, restaurants and near the lake.
Thin walls. U can hear your neighbours talking.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewPosition of hotel, friendly staff
Very small bathroom but okish
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe room is very clean and comfortable and the staff are also very friendly.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewNear with station, clean and staff friendly
small bathroom
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewThank you ! Everything was clean and just like the pictures, the location was nice I had no struggle to walk from the hotel to the train station even with my big luggage ! The staff were very friendly and helpful.