Nothing

The dinner served was excellent. Property is small but cosy

Stayed in July 2025

I got a mosquito bite

Great quiet place

Stayed in June 2025

- we booked a Japanese room with garden view, the photos looked like the room should be on the first floor with direct views of the garden. When we arrived we were taken to the room on the second floor, that looked completely different from the photos, even the furniture was different. I was disappointed but wasn’t able to bring it up as soon as possible and then just accepted the fact. The garden view was partial, we enjoyed nice maple views though. - There are only two baths, only one is outdoor and has golden Arima water. The other is indoor and has normal water. They swap outdoor between men and women at 8 PM. So assuming you stay for one night and check in at 3 pm, men get to visit outdoor bath twice, before 8 pm and in the morning. And women only get the chance after 8 pm. Indoor wasn’t that bad either, but outdoor is definitely better. - no private bath on the territory, they can take you by car to another place that has it, it costs 5000 yen and it’s indoor

The staff Kaiseki dinner was amazing! It’s a small old ryokan, very quiet with only sounds of nature There weren’t many other guests so we were always alone when visiting onsen baths

Stayed in May 2025

The uphill walk to get there with our particularly heavy luggage was not fun but it was worth it, especially with the empty onsen waiting for us upon our arrival.

We truly had a wonderful stay here. The staff were incredibly accommodating and they were able to prepare completely vegetarian meals for me, which were excellent. My friend, who had the regular meals, said the dinner was the best meal he ever had! It's nestled away outside the town center which provided a really peaceful atmosphere. It's worth the uphill walk to get there. You can fall asleep to the sounds of flowing water from the nearby stream. The bathing facilities were small but excellent. It's a small ryokan so there aren't many guests using the facilities at any given time. I had the baths to myself all morning. Definitely recommended! Staying here was a highlight of our trip.

Stayed in April 2025

I can't think of anything!

The staff were wonderful and so helpful; and the meals (both dinner and breakfast were excellent. We also enjoyed the hot springs!

Stayed in March 2025

There was no heat in the toilet or shower, though they did provide a portable heater for shower, but toilet area was cold. If you are not used to sleeping on a tatami, or have mobility issues, you might have trouble with the sleeping arrangement. We were comfortable enough.

Was a very beautiful and old Japanese style property, with a beautiful garden and a traditional room. The Japanese kaiseki meal was excellent, the staff were excellent and the outdoor pool was very nice.

Stayed in March 2025

The food was excellent and service from the staff was very attentive and kind. The hot spring was really peaceful and tranquil.

Stayed in January 2025

The bath is kind of small and since it's in a corner, coming via car may be anxiety inducing for inexperienced drivers.

The room was great with a nice garden view especially in autumn. The meals and the staff are great with details as well as quality.

Stayed in November 2024

The hotel is quite small, so it lacks the facilities of big hotels. The onsen area is also small. Not really an issue if you enjoy the peace and quite.

Lovely little hotel in Arima onsen. We chose the hotel because of the view from the room, and it did not disappoint. The fall foliage view from the room was breathtaking. The food was also great, both dinner and breakfast. The staffs were also incredibly nice and helpful. Since it's a small hotel, they treated us with great care and attention.

Stayed in November 2024

Everything was perfect.

The staff was absolutely amazing! Loved everything about it! It was so clean and beautiful, and 100% authentic. Food was amazing and the onsen was lovely.

Stayed in November 2024

Some of the furniture and carpet, although well maintained, can tell that it is getting up there in terms of age. Cracks in the leather in the couches as well as stains due to the age of the carpet can be seen. Aside from these two things, everything else was excellent.

The inn was very well kept and maintained. Although the inn itself is on the older side, the furniture and decor is very traditional and is cared after. The inn is very cozy and comfortable, along with the onsen being in incredible shape. This is a very nice stay for a night as the onsen is essentially private with very few other guests sharing at once. The dinner and breakfast service was incredible. With a traditional japanese breakfast and dinner, we were very well taken care of in terms of food. Sleeping arrangements were excellent as well, with service to lay down and put away the futons. Staff was beyond excellent and although we did not speak a lot of japanese, they still understood us and provided excellent service. In addition to our stay, we forgot some clothes in the closet and the inn offered to send them back to us before we leave japan. Excellent service.

Stayed in November 2024

The onsen kept changing from male to female as one side was nicer than the other. Missus missed out.... but that was minor compared to experience

This was a taste of old school japanese luxury. We were treated like royalty and the food was amazing. I never expected to have a multi course tasting menu served to us privately in our room. Same for breakfast. The staff were excellent and picked us up and dropped us off at the station. Great place.

Stayed in November 2024

The onsen could have been better equipped with basic amenities like lotion and hairdryers, which were missing. Also, the entrance to the parking lot was quite narrow and tricky to navigate.

My stay was exceptional, with luxurious amenities, a serene onsen, and a kaiseki meal that was an unforgettable culinary journey. The kaiseki dinner was the highlight, with each dish masterfully crafted to showcase seasonal ingredients. The outdoor onsen was also a wonderful experience, especially in the cool evening air. The location was peaceful and scenic, perfect for a relaxing stay.

Stayed in November 2024

Very cozy little Ryokan in the mountains. The room had a lovely garden view. Luckily we were the only ones in the ryokan, so we could use the onsen - we have tattoos and the onsen is not private :-) The food was delicious and served in the room, and the staff was super kind.

Stayed in November 2024

No dislikes

Very nice location. Really nice Onsen hot springs. The room was big. private bathroom was perfect. Kaiseki dinner excellent. Service was great. Only concern the futon not as cushioned as I would have liked.

Stayed in November 2024

Not Close to the Station, but the owner picked us up at the station when we arrived and bring us back there when we left. Excellent dinner and breakfast. Very nice onsen on site.

Stayed in October 2024

Nothing.

Super good in room service breakfast and dinner. Considerate staff in every detail.

Stayed in October 2024

The ryokan is small, it has only a few rooms, so you can feel private there. The food was beyond great, tasty and the portions were large. The onsen was clean, with a great outdoor pool. Since the hotel is small, you had complete privacy in the onsen. The service was top notch. The ladies took care of us like their own members of the family. I recommend this place.

Stayed in July 2024

n/a

The location is perfect. We stayed in the huge room with inner garden and listened to the water and bugs whispering during the night. It was so cozy and countryside-like experience. The dinner and breakfast were delicious and fine-served. Private onsen was very nice and tattoo friendly. Love this place!

Stayed in July 2024

Nothing, all was perfect

The staff were very kind and allowed even an earlier check in. The onsen itself was excellent and soothing. The room was stylish and had a nice Japanese taste to everything in it.

Stayed in June 2024

the wifi signal is really weak, we did not get any reception in our room.

food was delicious.

Stayed in May 2024

Everything was perfect!!! We have no complaints.

The best experience my husband and I had. We recommend Hashinoya Bekkan Ransui as a place to get away from the city and relax. The space was breathtaking, they had amazing service, the onsen was gorgeous, and the food was oishii! 10/10

Stayed in April 2024

As a foreigner make sure you brush up on ryokan expectations because there was a language barrier we were left in the dark a bit on when/where to wear the slippers they provide. What and how to do the onsen process. We had researched ahead of time so we were okay but for other foreigners make sure you do your research ahead of time. They have the traditional Tanani mats to sleep on at night. The futon is thin so be prepared to not have the best nights sleep but such a cool experience

All the staff is so kind even with the language barrier (I would make sure you have service to use your translator as well) There are onsens on property. Man and women rotate for the actual outside onsen (it’s the one on the left). They also have a private onsen that they’ll drive you to ( we requested it ahead of time) it was $20 a person that was charged at the end of the stay. It’s a small hotel so there was only one other woman in the onsen when my friend and I went in.

Stayed in March 2024

Staff speak limited English. Not a dislike but rather inconvenience.

Onsen for family private use. Amazing fresh and refined Japanese meals.

Stayed in March 2023