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Reviews of HELIO HOSTEL SAPPORO 2 stars

060-0062 Hokkaido, Sapporo, Chuo-ku, Minami 2-jo, Nishi 5-chome 26-4, Japan

#60 of 201 hotels in Sapporo

Guests' Choice

Review score

Based on 471 hostel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 6 September 2025

    7.0
    Ok but wouldn’t go again.
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Could be cleaner, hair was everywhere. Plus the rest rooms are accessible in the same hall as the bunk beds , hence you could hear people going there all night.

    Central location, easy checkin.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    7.0
    Not bad for your money
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    I asked for another pillow because the one provided was like sleeping completely flat, they didn't give me an extra one.

    Good kitchen with amenities and good location. Good space in the room

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    easy
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    location & resonable

    convenient best

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    For solo travelers
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Location. Toiletries included, cotton swabs, sleeping mask, razor, toothbrush, and ear plug

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Amazing! Great value for the price you pay!
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The only cons I can think of is their checkout time is 10am. Earlier than the usual check out time but they allow you to leave your things if you are still going around the city after you checked out

    I love everything about it! From the great room and shower amenities and the great location! It is located at the heart of the city! Just a few meters walk to the major shopping centers and tourist attractions! And the common area is available 24/7! Fave place to stay.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Great value
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    Not the best airflow in the bunks, more luggage/storage space would be nice

    Great location, friendly staff, excellent facilities with lots of hygiene amenities, better than average dorm mattresses

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Great place to stay for a short trip in Sapporo. Premium capsule is worth the upgrade.
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 10 nights

    The area had a lot of clubs and bars. If you stay inside, there isn't any disruption though. Being a solo traveler might feel a bit disarming but the benefits outweighed this. Only had elevators to travel between levels.

    LED lights created a nice vibe and the premium capsules were super spacious. Felt comfortable and clean. It was a good value for your money and it had good privacy.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Could be cleaner

    Had everything I needed and the pods are pretty spacious and comfortable

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish there's dedicated shower floor for women, it's still mixed. Only has one elevator so you may have to wait a bit.

    Location is perfect, near Odori station (but you have to walk farther for exits with escalator/elevator). Near all the food and shopping. Fully functional kitchen. The cabin is larger than most capsule hotels. Bed also thicker than other capsule hotels. Amenities are great. Only thing to pay is slippers. Has a cafe too if that's your thing.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    The Hostel you never knew you needed!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    You cant ask for better location right in the thick of things in Susukino but just a little bit off to the side so its still peaceful. Super clean hostel with EVERYTHING provided including toothbrushes!

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 5 nights

    There are probably better places than this one if you want to be social. But c'mon, you're in Sapporo surrounded by parks and festivals and niche bars (I recommend a place called immix a couple of blocks away: they have open-mic karaoke and are run by hosts who know how to *vibe*). You will not want for new people to meet, trust me.

    Probably the best hostel I've ever stayed in comfort-wise.

    Stayed in July 2025

  • Reviewed: 6 August 2025

    8.0
    Value for money hostel in Sapporo
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Needs some touch up on cleanliness

    Great location. Amazing staff. No frills.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, modern, well designed, hostel. Well located for transport and restaurants.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The location was amazing! The bed area was also very nice, it was extremely spacious.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Wish there were stairs as there's only 1 elevator. Sheets were provided but I had to make the bed myself, and there wasn't even a duvet cover provided which had me a little bit concerned about hygiene.

    Modern and stylish hostel. Fantastic location - right by Tanukikoji and Ōdori Station, with convenience stores nearby. Facilities, spaces and cabins were clean and spacious.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Wonderful find. Brilliant location, friendly staff, superb roomy bunks - best I've slept in for a long time - great facilities. Best hostel I've stayed in for quite a while.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    good location , but room design is a little weird.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    1.though the air conditioner is strong, but the wind cannot go into each room due to the design of the room door. the direction of room door is wrong , so the wing cannot go inside. 2.the place of light is in the deep side of the room , that means you need to go in the dark first and try to find the light switch, it’s really inconvenient.

    1.the location is really great. 2.there is the woman only restroom and shower place.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was huge. Like 20 beds in the dorm. It was very quiet which was good (female dorm) and relatively cool but could get a tiny bit warm at night in the capsules. I'm not a huge fan of the capsule-style bed. There is not really a good common area for people to talk or gather. The showers are on a different floor though I didn't mind too much.

    The amenities were wonderful (body wash, face cleanser, shampoo, conditioner, cotton pads for makeup, q tips, pads and tampons, earplugs and eye masks... Anything you could need honestly, plus towels for free) and the kitchen was pretty nice. Location is convenient though I didn't actually use subway much. But close to all the action within walking distance. Very easy. Bed was pretty comfortable. Separate women only showers on the shower and kitchen floor. Toilet bidets are wonderful.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Highly recommended for solo staying in Sapporo
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Not sure about the blanket cover is available or not

    Excellent location Well equipped with all you need for a staying even cooking place

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and great communication

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Excellent location and a fun place to stay
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights

    I do wish the upper floor lounge was more casual, but that's not a foul by any means!

    This place was great and really landed a strong impression of Sapporo for me. The downstairs cafe charges a bit high, but the working area is very nice, with Wifi and an excellent playlist. The rooms are also much more spacious than typical capsule hostels. It's also the perfect location for a lot of great spots.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The public areas weren't too clean and wasnt well-kempt. They limit the pillows to one per person. No option to pay for extra.

    Great location couldn't be in a more central location

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, good facilities, unique experience.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    None

    Perfect location , right in the center and within walking distance towards spots for a tourist like shops, bus stops, tour pick up points, etc.. Complete amenities for such a value accommodation.

    Stayed in June 2025

Showing 1 – 25

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