Opiniones del Hilo Hostel 3 estrellas

Muchas gracias por su estancia y por compartir sus valiosos comentarios. Nos complace que haya quedado satisfecho con la comodidad de la cama, el servicio del personal y la ubicación. También nos alegra que haya disfrutado de las visitas turísticas en Nara, incluyendo los ciervos. Disculpe las molestias causadas por la luz que entra desde la litera. Buscaremos maneras de mejorar la situación para que pueda disfrutar de una estancia más cómoda en el futuro.

Muchas gracias por su estancia y por compartir sus valiosos comentarios. Nos complace que haya quedado satisfecho con la comodidad de la cama, el servicio del personal y la ubicación. También nos alegra que haya disfrutado de las visitas tu… Mostrar más

Dear Oihane, Thank you for staying at HiloHostel. Also, thank you for your comment. As you can check on our page of booking.com, we don't have elevator here. But we are happy to help you to bring up your luggage. Please let us know when you need any help. Thank you.

Dear Oihane, Thank you for staying at HiloHostel. Also, thank you for your comment. As you can check on our page of booking.com, we don't have elevator here. But we are happy to help you to bring up your luggage. Please let us know whe… Mostrar más

Thank you for staying with us. Also, thank you for your feedback. Regarding garbage in the kitchen, the hotel separates and disposes of it. However, we are also at a loss as some of our guests are unable to cooperate with us in a sensible manner. Regarding towels, there are generally no towels provided in the room. If you wish, you can rent one at the front desk for 100 yen. Luggage storage after check-out is 300 yen per group, not per suitcase. The coin lockers at JR Nara Station, the closest station, cost 600 to 1000 yen. Generally, we provide one hanger per person, but we were able to provide you with two additional pillows if you requested them. You can also check photos of the room in advance on Booking.com, but the private room you stayed in does not have a shelf to store clothes. Unlike our hostel, the APA hotel you mentioned has excellent facilities and clothing storage space. At Hilo Hostel, in exchange for offering rooms at a more reasonable price than other hotels, we provide rooms without amenities and other equipment. However, in order to make your stay more comfortable, we do provide towels, toothbrushes, razors, etc. for a fee if you wish. We do our best to accommodate your requests. However, we may not be able to meet your requests regarding facilities such as costume storage space. We recommend that such customers stay at other hotels. Regarding the notices inside the facility, I think some of the Japanese rules may be confusing for customers coming from overseas, such as how to separate garbage and how to use facility equipment. Of course, if you have any problems, we have posted precautions so that everyone staying at our hotel can have a comfortable stay, regardless of nationality.

Thank you for staying with us. Also, thank you for your feedback. Regarding garbage in the kitchen, the hotel separates and disposes of it. However, we are also at a loss as some of our guests are unable to cooperate with us in a sensible m… Mostrar más

Dear miguel angel, Thank you for your stay. Hiro Hostel provides complimentary tea and Japanese tea for free. Please use it next time you visit us. Laundry service is available for 300 yen for washing and 300 yen for drying, which is cheaper than other facilities. Thank you for your understanding.

Dear miguel angel, Thank you for your stay. Hiro Hostel provides complimentary tea and Japanese tea for free. Please use it next time you visit us. Laundry service is available for 300 yen for washing and 300 yen for drying, which is cheape… Mostrar más