Swim cap requirement and rental caught us by surprise; we haven’t seen that before. We decided to not bother and instead just used the sauna and jacuzzi.

Beautiful views from our suite! Zero fault with the room. We really enjoyed utilizing room service and enjoying the space (food was delicious and hot when it arrived). Lounge area had a decent selection available for food and drinks, though it definitely got busy. We were easily able to walk to the Peace Park and Museum from the hotel.

Stayed in August 2025

Location was good but not excellent

Clean, nice large rooms, lovely pool and gym. Highly recommend. Nice view

Stayed in August 2025

Nothing

Loved the spa, had everything we needed. Great location, 10 minute walk to down town. Friendly and helpful staff

Stayed in August 2025

Nothing, everything was exceptional. I wish we had stayed longer. The Hotel really looks after you and everything is just amazing.

What an exceptional place to stay and it definitely exceeded our expectations. The Hotel is not far too far from Hiroshima Train Station so after getting off the bullet train, an easy bus ride or taxi. It is also not too far from the Hiroshima Pease Memorial, so very accessible. The hotel is beautiful, the staff friendly and extremely welcoming. We were located on the 16th floor and had fantastic views across Hiroshima. The room was larger than expected, had everything we could have wanted and was absolutely beautiful. The bar area is amazing with a great selection of cocktails. The buffet breakfast was fantastic, could not have been better nor provided more options (you just want to keep eating). No expense has been spared to make this an amazing world class hotel. We really felt pampered. I do however have a negative.....I wish we had stayed here longer (we only had one night). They do really look after you and I cannot recommend this Hotel enough.

Stayed in August 2025

Limited vegan options.

Spacious room. It was clean. Excellent room service. Friendly staff.

Stayed in August 2025

Lobby, friendliness, cleanliness

Japanese style Hilton excellence

Stayed in August 2025

Our room had a slightly ‘sweaty’ smell - from the second we walked in - so it wasn’t us despite the relentless heat. That said I still wouldn’t hesitate to stay in this exact room again as it was streets ahead of some of the rooms we stayed in on our trip.

From the second we stepped out of our taxi from the train station to the second we departed back to the station after 2 days, we were treated like a king and queen. Every single member of staff was courteous and friendly. The hotel smelt amazing - even the parking garage!! We were offered an upgrade to Executive- well worth the extra expense just to access the dining room on the 22nd floor for a spectacular sunset with complimentary food and drink! Breakfast is also included in the Executive package - so upgrade if you can. Our room was lovely with excellent amenities albeit it had a slightly ‘sweaty’ smell - not sure why as it was kept meticulously clean by the staff. The night views from the 20th floor were incredible. Cannot fault this hotel for anything really - great location, fabulous staff and amenities, wonderful views. Would definitely book again.

Stayed in August 2025

Concierge services needed more knowledgeable staff

The breakfast was excellent-good variety.

Stayed in August 2025

Annoying you had to pay for a swim cap if you wanted to use the pool. location could have been better, as its not near major trams or bus routes

Lovely hotel, everything you would expect from a Hilton. Good facilities and a nice pool area.

Stayed in August 2025

Breakfast was not up to 5 star standard- many dishes cold which were meant to be hot and not replenished regularly.

Great hotel- location , rooms, staff

Stayed in July 2025

Nothing!

Beautiful and modern, comfortable beds, wonderful facilities. The restaurants and breakfasts were exemplary.

Stayed in July 2025

It was comfortable and everything was perfect. Very clean, cozy to sleep, great view, enormous breakfast! Safe neighborhood and many amenities in the hotel!

Stayed in August 2025

The room really did exceed expectations. It was absolutely huge and stunning.

Stayed in July 2025

I have to use a translator because the workers don't speak or understand English,

Good location, nice area

Stayed in August 2025

Patronizing way the staff is asked to operate (must be a Hilton thing), you get asked about your room number at nearly every corner of the hotel and there are a lot of rules to follow. Breakfast in the morning is simply mind boggling, never seen so many people circling the buffet set up. Kudos to the staff for managing this.

Brand new hotel with all the amenities, great rooms and excellent staff. Location cannot be beat, probably the best in Hiroshima.

Stayed in August 2025

Very good international hotel

Stayed in August 2025

Eating solo at the breakfast buffet, I found the staff somewhat over-eager with clearing off my table for another guest while I was getting a drink/pastry. They had a card system that was supposed to act to signal when you had finished breakfast, but it seemed useless. I also would have preferred a self-service laundry, but I understand this isn't ubiquitous in Japanese hotels.

The food services I tried were great (room service and breakfast buffet). Lobby was spacious, as was the room. Great views of the city from the room, and black-out curtain made for a great night's sleep.

Stayed in August 2025

The rooms were lovely and very spacious.

Stayed in August 2025

Check in was a little slow.

Comfortable, clean, spacious accommodation. Nice 2 way bathroom. Beds and pillows very comfortable. Quick lifts even though the hotel was very busy. Staff were excellent! One of the best breakfasts I’ve had. So much choice.

Stayed in August 2025

N/A

All was perfect. The second morning, we had a normal breakfast. It was better than the executive breakfast. Only a more crowded area.

Stayed in August 2025

Nothing!

Simply one of the best locations that we stayed In while in Japan. Beautiful staff, exceptional location and decent value for money for what you get.

Stayed in July 2025

Nothing, it was great

Extremely comfortable

Stayed in August 2025

Location

Stayed in August 2025

Parking was too expensive. Paying to rent a swimming cap was a bit absurd.

Comfortable and luxurious hotel!

Stayed in August 2025