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Reviews of Hilton Yokohama 5 stars

220-0012 Kanagawa, Yokohama, 6-2-13, Minatomirai, Nishi-ku, Japan

#10 of 146 hotels in Yokohama

Guests' Choice

Review score

Based on 145 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.7

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 24 August 2025

    10
    Very pleasing. I’d always recommend others to come to the Hilton.
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    That it has no swimming pool or sauna.

    Very modern. Clean.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Great location and friendly staff.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    Breakfast closing time should be extended to at least 10 or 11am.

    Breakfast was excellent

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Fantastic stay at the Hilton Yokohama, would definitely book again
    • Leisure trip
    • Couple
    • Premium Twin - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Lovely hotel in an excellent location, within 10-15 minutes walk of Yokohama train station and 5 minutes from a supermarket. Centrally located with easy walking distance K-Arena and Pacfico. Beautiful art deco decor and large rooms. Fitness centre also had a good range of equipment

    Stayed in August 2025

  • Reviewed: 23 July 2025

    10
    Perfect in every way.
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    None

    The entire hotel and its facility are relatively new therefore everything felt modern and proper. Too bad, only stayed one night… Nonetheless, the staffs were all really friendly and helpful, highly recommend.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    The experience we had at Hilton Yokohama was top notch!
    • Leisure trip
    • Couple
    • Premium Execuitve King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Very comfortable
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Modern, exceptionally clean and wonderfully helpful staff!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Very good experience
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 3 nights

    The hotel's entrance isn't very noticeable, so it's easy to drive past it by mistake.

    Warm and thoughtful service. Breakfast with a wide variety of options. The room has enough space.

    Stayed in July 2025

  • Reviewed: 3 June 2025

    8.0
    It’s just okay.
    • Business trip
    • Couple
    • Premium Twin - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was quite disappointing (a large selection, but nothing particularly special or appealing). Also, breakfast staff insisted on talking to me in English, or simply addressing my Japanese partner.

    The hotel is very beautiful, and the reception and bar staff were great.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe King Room - High Floor
    • Stayed 9 nights

    excellent breakfast, very clean and comfortable hotel, perfect service

    Stayed in May 2025

  • Reviewed: 5 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room High Floor
    • Stayed 1 night

    Clean, comfortable hotel with upscale feel. Many Western and Japanese selections for breakfast. Great location, close to shopping plazas and train station as well as many scenic walkable areas along water.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    9.0
    Clean and quiet
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean room and good value for money. Easy to reach from the airport.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    10
    Excellent hotel in an excellent and beautiful location
    • Leisure trip
    • Group
    • Premium Twin Room
    • Stayed 2 nights

    The hotel was very near Minatomirai and in close proximity to Shin-Takayama station. It is a very clean and bright hotel with very nice hotel staff. We were upgraded to a corner room with a stunning view of the beautiful waterway. It was our first view of just how beautiful Yokohama is. Our room was very spacious with room for multiple suitcases. The bathroom was also spacious. The beds and pillows were comfortable giving me my first good night sleep in a while.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    10
    I will be back. I loved my stay there!
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    The breakfast was amazing! The location is great but for those who are not so nimble it may be a 10 minute walk to the train station.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    Just Fabulous
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    A beautiful hotel with marvellous food and excellent staff. It is a little difficult to find, but well worth it. The restaurant is outstanding, and the rooms superb. Highly recommend.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Premium Family Room
    • Stayed 1 night
    • Submitted via mobile

    No swimming pool

    Clean , bed are comfortable

    Stayed in April 2025

  • Reviewed: 10 April 2025

    9.0
    Ideal venue to stay in Yokohama
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Nothing

    Fantastic comfortable hotel was the ideal place to stay ahead of a cruise. Staff were efficient and helpful and the hotel met all of our expectations

    Stayed in April 2025

  • Reviewed: 6 April 2025

    10
    Excellent, highly recommend
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Quality, cleanliness & friendly staff

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Beautiful and cozy for longer stays
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Seemed a bit expensive but at least it met the expectations.

    Beautiful hotel, very nice staff, comfortable rooms and a great location, close to the main train station.

    Stayed in March 2025

  • Reviewed: 29 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I really recommend this hotel .

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast area toooo busy!

    I have to highlight the staff. Third time I stay at Hilton Yokohama. Always great. The lady at the entrance half English and half Japanese, super staff. Also Ms. Bernan, has been great with me. Good people

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King - High Floor
    • Stayed 1 night

    The luggage scale they have for guests is a large spring scale which was very surprising to see and not very comfortable to take up to my room.

    The staff was very helpful and met all expectation that come with the Hilton brand. The room was spacious with a very comfortable large bed and large comfortable bathroom with a full bathtub. The view was pretty amazing through the floor to ceiling window overlooking the river. The main purpose for the choice of this hotel was that we were going to a concert at the adjacent K-Arena so this hotel was incredibly convenient. The breakfast buffet had a very wide variety of food which should meet anyone's cravings. We were also able to leave our luggage after checking out for a few hours while we did some last minute shopping before leaving which made our lives a lot easier.

    Stayed in February 2025

  • Reviewed: 13 March 2025

    10
    A very relaxing and wonderful stay at the hotel.
    • Leisure trip
    • Family with young children
    • Premium Family Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish that there are shuttle bus services from Yokohama station to the hotel and vice versa. There should be more eateries around this area where the hotel is. But I am not complaining about the hotel at all.

    Very spacious room , lovely hotel. Hotel staff are accommodating and friendly.

    Stayed in January 2025

  • Reviewed: 9 March 2025

    9.0
    Simply fantastic!
    • Leisure trip
    • Family with young children
    • Premium Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    - Well equipped room and spacious - Has gym access - Best hospitality from the staffs - Strategic location where it’s walking distance to the train/subway station, there’s a Lawson just around the corner which makes it convenient for snacks shopping

    Stayed in March 2025

  • Reviewed: 29 January 2025

    8.0
    Good experience in a nice hotel, would recommend if staying in Yokohama.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights

    Check process was slow, with awkward queing.

    Comfortable beds. Very clean rooms and a well furnished, with all the amenities you'd need.

    Stayed in January 2025

Showing 1 – 25

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