Not convenient when the trains stop running so plan ahead; tho if you're adventurous I found it fun to ride a Luup e-bike back to the hotel late at night after I missed the last train. Plenty of docking stations near the hotel (though finding an available bike in Shinjuku at the time was a challenge!) Since it's not a traditional hotel you miss some aspects of having a front desk - they can't help you with Ta-q-bin if you use it, they're not trying to suggest restaurants or make reservations for you (tho to be fair they were super nice and I'm sure if I had asked they would have tried to help, but frankly I wasn't trying to eat fancy in Sasazuka anyway!)

Great room, really nice size; I suspect this was a converted apartment building? Great bath and shower as well. It was insanely HOT (as Tokyo generally is in the summer) but the AC worked great and kept things a comfortable 25-6 degrees. Location was interesting; I never would have found myself in Sasazuka otherwise and it's a cute neighborhood, though a bit remote. A great dumpling restaurant nearby and there's a Saizeriya not too far if you're into that sort of thing. I ate the most delicious yuzu udon at the train station; a delight on a hot day! Thankfully there's a train directly to Shinjuku every 5 minutes or so, and you're very close to Shimokitazawa as well (I walked there - longish walk - but it's a quick train or bus ride too). Obviously from Shinjuku station you can get wherever you want. Staff was super helpful and even though they're never at the front desk you can buzz them with the phone and they show up quickly. There's no coin laundry very close but they will do a bag of your laundry for ¥2500; it was a bit steep but hella convenient and if you're trying to get a lot done like I was, it was worth it. They also have a super cute rooftop area with lots of plants and free coffee and beverages. Too bad it was so damn hot when I was there; another time of year it would be nice to hang out on the rooftop and chill. Did I mention how hot it was...

Stayed in July 2025

We like how friendly and helpful the staff were and the location of the hotel in the small place of sasazuka. Few mins walk to train station. Very quiet environment. 😁

Stayed in June 2025

Location. You need 2 trains to get everywhere in the city.. Couldn't do late check out after 13:00, even though I was willing to pay and the room wasn't booked for the next day

Big room. But I don't liked the carpet floor - It wasn't so clean

Stayed in May 2025

Better way to communicate with staff when needing items like toilet paper, etc.

The location was great. Room was large and clean

Stayed in May 2025

Staff were really friendly and the room was so spacious and had everything I needed. Easy location to move around, close to the subway.

Stayed in April 2025

Nil

Excellent location and great rooms

Stayed in April 2025

The bed was far too firm and we had to buy a mattress pad. The room was clean but did have old stains in the carpet.

The location was good. It’s right down the street from a train station and plenty of places to get food near by. The room was clean and the staff were very nice and accommodating. We were also able to get our laundry done. The free water and drinks were fantastic.

Stayed in April 2025

Room was a bit small and staff at the reception was never there

good location

Stayed in April 2025

Really spacious room and bed - we booked King sized. Nice and quiet despite being by a flyover! Near Shibuya but well out of the hectic centre. Some nice restaurants and cafes close by so even though it doesn’t do breakfast, there are good local options.

Stayed in April 2025

The location was close to 2 metro stops each with bars, restaurants, convenience shops. We were 2 adults 2 kids in one room. The room had 2 twin beds and 2 single fold out beds. We all slept well and beds were comfortable. The bathroom had a separate toilet and shower room. Toiletries were lovely with free items such as toothbrush. Razor. Comb also in reception. I loved the robes and slippers and the towels were soft. Really really clean We had a fridge. Kettle. Hairdryer, handheld steamer in room with plenty of plug sockets Some USB sockets would have been handy.

Stayed in March 2025

Bed was a bit too hard!

Lovely staff and nice big rooms

Stayed in March 2025

The shower was a bit tricky but did the job excellent room and bed and bedding

We liked the size of the room two comfortable chairs and the bedding was really top notch

Stayed in March 2025

Close to the train station. Rooftop terrace and the location.

Stayed in January 2025

The shower handle is placed next to the bathtub not above, so you have to hold it, while you shower. Not so easy.

6 nights. Fine size room. 7th floor. Roof terrasse on 9th. Toilet separated from bathroom. Nice. Two subway stations close by that’ll bring you to center.

Stayed in December 2024

A little dated

The location is fantastic

Stayed in January 2025

This is a really nice property and in a great location. One stop away from Shinjuku station in a residential neighborhood. It was nice to be away from the hustle and bustle a bit. Nice and quiet! The surrounding neigborhood was great, lots of restaurants and shops. The staff was lovely and very helpful. Rooftop terrace was divine!

Stayed in November 2024

Great location. Very close to the station. The room was nice and comfortable. Big bed. Cleaners came each day. They also provided some drinks and snacks which was nice.

Stayed in November 2024

The quick response

Stayed in November 2024

The bed is on the harder side

Great spot to stay with friendly and helpful staff. Close to the station, with clean rooms and great places to eat nearby. The rooftop spot was a great extra.

Stayed in October 2024

The huge room with amazing king bed that was so cushy and divine Beautiful rooftop that had 2 sides to it Netflix access

Stayed in October 2024

None.

It was very clean and the staff was also super nice. From my experience, this hotel had the biggest rooms for Japanese standard, which was a nice surprise, and I enjoyed the stay very much. I would definitely book here again at next biz trip.

Stayed in August 2024

Bed was too hard for my liking but that is something very subjective. We were a family of 4 and it felt a little crammed.

Very good location, clean, quiet, safe. Close to station and bus stop. Eateries and convenience shops very close.

Stayed in August 2024

nothing to say here

Felt like a boutique hotel. The staff was very nice. Had a nice rooftop sitting area.

Stayed in July 2024

The beds are very hard but some people may like this. The hallways are often cluttered and look quite dated.

10 minute walk from 2 different train stations. Staff were lovely and allowed us to have our rooms well before check in time because they were ready which was hugely appreciated after a long flight. Rooms themselves are better than the hallways and communal areas ( which need a bit of attention) although free drinks and snacks are provided in the roof terrace.

Stayed in July 2024