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Reviews of Hewitt Resort Naha 5 stars

902-0067 Okinawa, Naha, Asato 2-5-16, Japan

#73 of 166 hotels in Naha

Guests' Choice

Review score

Based on 307 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Having to pay for the pool dissapointed me a lot as I chose this hotel based on the fact that it had the infinity pool. Didnt understand why they charged an additional cost to use it per day.

    Staff were very friendly and provided a lot of insight when needed. Breakfast was also very good too.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Very average hotel. Not bad but far from a 5*experience…
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 4 nights
    • Submitted via mobile

    The rooms that are not facing the street but the backyard have their windows tainted, so there is no view 🫤 but this is what we’ve experienced in all Japanese hotels. You need to pay separately for using the pool, that is rather strange… but we knew it in advance. The non-asian breakfast option is dull and very limited. Plus you need to register for a designated breakfast slot in advance and it is limited… pretty complicated way to manage the process in my view. All in all not bad but definitely far from a 5* experience.

    Good location, next to Kokusai dori main shopping street. Close to the airport, and ferry terminal, as well. Good asian breakfast, but the European selection was rather dull and limited…

    Stayed in August 2025

  • Reviewed: 28 July 2025

    9.0
    Nice convenient hotel in Naha
    • Leisure trip
    • Family with young children
    • Quadruple Room (1 Double Bed + 1 Single Bed + 1 Extra Bed)
    • Stayed 3 nights
    • Submitted via mobile

    The room size was quite small.

    Very well located, walking distance to the main shopping street. Very nice breakfast, with lots to choose from. Car parking staff is very kind!

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Good stay, good customer service
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Pool and rooftop bar were great but not big enough for the amount of guests in peak time. Same with the breakfast restaurant, great selection of food, but again really busy and long waits in peak times

    Location was great, close to the Main Street, port and few main attractions. The reception staff were helpful and prompt.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Great stay in Naha at a good price
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 3 nights
    • Submitted via mobile

    Bed very very firm

    Close to Monorail, Kokesai dori, Pool, Breakfast. Service

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Great location for a Naha stay. Close to the monorail and main shopping street.
    • Leisure trip
    • Family with young children
    • Quadruple Room (1 Double Bed + 1 Single Bed + 1 Extra Bed)
    • Stayed 1 night
    • Submitted via mobile

    Nothing to report.

    Infinity pool. Breakfast. Location.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Overall nice hotel, we enjoyed our stay
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Pool was very small, you pay a fee to use and there is a limit of one hour. One shower only

    Very clean, nice hotel

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room (1 Double Bed + 1 Single Bed + 1 Extra Bed)
    • Stayed 4 nights
    • Submitted via mobile

    We didn't like that we had to pay to use the swimming pool.

    Great breakfast and nice building The location was also great.

    Stayed in April 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 5 nights
    • Submitted via mobile

    We liked everything really. The only thing that could be improved is the breakfast which runs until 10:30, but from 10 onwards staff were already pressuring us to finish, and at 10:31 you are asked directly to leave even if you're still having a coffee. That made the breakfast experience quite stressful. It would be a lot nicer if the breakfast food closed at 10:30, but customers could still finish their breakfast at their table while staff start cleaning up. At least that's what I am used to from other hotels. Otherwise, everything was very nice. It's annoying to have to pay for the pool, but we knew about this before coming.

    Great location, we loved the little izakaya alleyways next to the hotel and the proximity to the monorail and gokusaidori. Rooms were extremely comfortable, bedding great, pool with a lovely view. We had an issue with our first room and they solved the situation promptly and professionally. Spacious rooms. Staff were very attentive.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Nice Stay in Naha
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    # you can't open the window for fresh air # you have to pay extra when you want to use the pool

    # big room and comfy bed # nice staff # good location near monorail station # great breakfast

    Stayed in June 2025

  • Reviewed: 19 May 2025

    9.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Pool not included in the price and not allowed to bring own drinks/food to the pool.

    Nice hotel, clean, comfy beds, big breakfast. Very friendly personnel. Good location

    Stayed in May 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows, I just can't get used to them.

    The staff were great, great facilities and the the breakfast menu had everything we needed. The location was right in the middle of International street and Old Naha. We were told by the front desk to go to Old Naha for Okinawan hospitality and they were right. Had a great night out.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    Luxury comforts without the luxury price
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 4 nights
    • Submitted via mobile

    The dining area seating was somewhat crowded and lacked dimensionality. If they did, the capacity would need reducing which was why they couldn’t do it. One morning, the cleaning staff came in without knocking. We didn’t put out the do not clean sign but a notice should be required

    Extremely quiet. My wife said she’s never stayed in a quieter hotel. Breakfast provisions were abundant and tasty

    Stayed in March 2025

  • Reviewed: 21 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room (1 Double Bed + 1 Single Bed + 1 Extra Bed)
    • Stayed 1 night
    • Submitted via mobile

    Room too small for a family of 2A2K

    Location, new, clean facilities. Nice breakfast and view from 13F

    Stayed in April 2025

  • Reviewed: 18 April 2025

    9.0
    Modern Central Naha accomodation.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Modern property 5 minutes from the monorail station. Great place to base yourself to explore Naha using public transport.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Pool just for extra charge, otherwise nice hotel with comfortable rooms

    Stayed in April 2025

  • Reviewed: 5 April 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Crowded in buffet area

    Location

    Stayed in April 2025

  • Reviewed: 15 March 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hallway to the room. It’s very dark and scary.

    The room , roof top pool, and the breakfast

    Stayed in February 2025

  • Reviewed: 3 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 2 nights

    The parking fee a bit higher than others around, and during the peak hours, waiting to pick up your car could be up to 20-30 minutes. They don't do room cleaning, but only pick up trash and change towels which is fine. However, it's better to refill all of amenities while already got into the room than we have to ask the front desk to pickup ourselves.

    The breakfast offers "make your own burger" which is very nice, fun, and delicious. However, it's obviously seeing the hotel is short of staff especially during rush/peak hours for breakfast. However, most of staff especially people works in the front desk are really friendly and helpful. The location of hotel is also great while exploring Naha. Lots of shops, restaurants around. Would recommand!!

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    .The routine for making reservations for breakfast online. Difficult for older guests .....poor bar .... only open outdoor seating which is not suitable in cold weather

    Room clean and fairly good size.... close to shopping street and places to eat... also close to monorail station. All walkable. Hotel personnel very helpful and accomodating.

    Stayed in March 2025

  • Reviewed: 13 February 2025

    8.0
    Good for short stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Open pool was cold even though it said "Heated pool", we were he only ones swimming that day.

    Breakfast time felt flexible Room is comfortable and clean Staff is super responsive Location is convenient and close to main attraction (Naha shopping street etc...)

    Stayed in January 2025

  • Reviewed: 4 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night

    I was travelling with my family and small kids. We had two rooms. We arrived in the morning and left our bags until 3pm (check-in time) I explicitly asked to give us rooms close to each other as we have small kids and common suitcases. When we arrived at 6 pm we got rooms on the opposite sides of the floor. They said there are no rooms available close to each other. However, after some arguments they gave us 2 rooms on another floor next two each other. The problem was finally solved but I spent 45 mins at the reception trying to explain my point.

    Clean hotel, nice roof pool. Good value for money.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    9.0
    Enjoyed our stays in Okinawa due to Hewitt Resort
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast can have more options.

    Good breakfast and great location

    Stayed in January 2025

  • Reviewed: 8 January 2025

    8.0
    Convenient and comfortable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Lights in the room are a bit dim after turning them all on. Everything was clean except bits of chips were found on the ground near the bottom of the bed before our stay. There is no safe in the room.

    Staff are very friendly and helpful. Location is convenient - walking distance to a monorail stop and a 24/7 supermarket. Breakfast is good with a wide variety to choose from. There is a hamburger station.

    Stayed in January 2025

Showing 1 – 25

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