Room could use more storage space

Very welcoming. Meals are delicious and abundant.

Stayed in August 2025

-

The meals were excellent and generous. The rooms were also spacious, with an in- room onsen.

Stayed in July 2025

We felt exceptionally pampered at this beautiful, serene, detail-oriented stay. The hotel staff were extremely kind and conscientious and ensured that we had a positive experience, and no detail was left unnoticed in making our stay peaceful and luxurious. The food is a particular standout—our meals were fantastic and the dining experience exceptional.

Stayed in July 2025

Given that it was summer and daylight is at 4 am, the room should have shades to prevent light from coming in

Food was good but not exceptional.

Stayed in June 2025

Breakfast and dinner are too early, which made our stay less comfortable. We would prefer to eat one hour or more later than the latest time. It’s not very convenient for us.

Very tranquil place to stay set around Japanese garden in the centre and tatami floors you can walk around barefoot. Service is excellent and they anticipate your needs. Rooms are nicely designed with comfortable beds and lots of space. It’s nice that they have free coffee you can get anytime. Everything is spotlessly clean including the onsen in the hotel. The hotel is very quiet and it’s easy to be feel relaxed and away from the world here. Highly recommend this hotel to stay for a few days. Food is also good, traditional Japanese multi course meal and breakfast of a high quality and beautiful presentation.

Stayed in April 2025

Maybe a little firm in the pricing.

The staff are helpful friendly attentive and smiling. The onsen waters are very therapeutic. The rooms are large. Ours what huge. The location in Tendo is perfect and we loved walking the hilly park behind the property. This is a wonderful Ryokan with a wonderful traditional feel.

Stayed in May 2025

Nothing

Dinner and breakfast were good. Our room is spacious and comfortable and very clean. Love it.

Stayed in April 2025

Not much towel provide , the bath room shower, water too small ,

Has a small beautiful Japanese garden , good goods , friendly staffs

Stayed in April 2025

Nothing

Everything. Facilities and services.

Stayed in April 2025

What a great find in Tendo, Yamagata Prefecture. Not many tourists know of Tendo but it’s served by Shinkansen bullet train so I picked it. Hotel itself is wonderful, offering station pickup/dropoff; the highlight were the meals. I took the half-board plan. Both dinner and breakfast were outstanding; dining in private rooms with excellent service and local ingredients. After dinner I relaxed in the onsen spa and then relaxed in a semi-private sitting area, drinking free matcha tea and enjoying the garden scenery. Must visit!

Stayed in March 2025

good food and friendly and helpful staff, especially thanks for Subaru San who waiting for me at the station to pick me up despite my delayed train, so I could catch my twilight tour to Ginzan Onsen.

Stayed in February 2025

I wished I had spent more time here since it was my favorite hotel in Japan. It is about 3-4 hours away from Tokyo and the Shinkansen did not allow for very large luggage - if you plan to bring it, ship it to the hotel instead.

Gorgeous hotel! The inside had couch chairs to sit in and face the courtyard that I could have stayed all day. The private bath was also fantastic! The hotel recommended Tendo Days tour group to go to Ginzan Onsen, which was super easy to book. We had a great time.

Stayed in January 2025

Room layout is poor. No nice window view. Only partially renovated. All other is old and ageing conditions

Onsen within room

Stayed in February 2025

Nothing

Spectacular accommodation with private onsen, the attention to detail in the room was meticulous.

Stayed in January 2025

Food was amazing

Stayed in January 2025

It should be better if the hotel provided the bottle of drinking water and other drinks in room.

Atmosphere and service

Stayed in December 2024

Since it is in Tendo, there is not as much to do within walking distance.

Beautiful property. The room was spacious! Even for Western standards. The private onsen was very nice. We did not try the public onsen. The staff were courteous and helpful. Although the staff had limited English proficiency, they all used a translation app to help with communication which was incredibly helpful.

Stayed in December 2024

Wonderful room with amazing private Onsen. The Kaiseki dinner was beautifully prepared and a unique experience. The Ryokan team always made sure to accommodate our wishes. We really enjoyed our stay even though our Japanese was very basic.

Stayed in November 2024

Nothing.

Everything, from the food to the room. I booked the smallest room which I did not know that there is a private onsen. My meals were in a separated room which I feel is better than having inside my own room. This hotel is worth staying for the experience. There are guests around but I was surprised to not hear any noises. I felt like I was being served as a royalty. The sake that I had, does not have any alcohol smell, it tasted so good and it had a cherry taste to it. I enjoyed the private outdoor onsen and I regretted not trying the public onsen. Also, breakfast usually starts at 730am but I had a train to catch, the hotel offered to serve breakfast at 7am. I was already awake at 5am to enjoy the onsen for the last time. My dinner was at 6pm which was the earliest timing.

Stayed in November 2024

None

The staffs are very friendly, good service and helpful.

Stayed in June 2024

Wow. What can I say. This location was incredible and one of the greatest regrets is that I could not stay longer. From the way the reception was waiting for me outside upon my arrival, to they way they introduced me to the hotel, to the 5 star treatment I received for all of meals (which were very interesting multi course meals all expertly arranged and served). The room itself was excellent as well. *very* spacious, traditional tatami mats, nice big tub that has an open window to the center garden and skies. Nice cold AC. I could go on and on about this location. If you view this message, and are deciding on this location, just do it. Trust me. Book it, with the meal plan, and go visit Yamadera during the day. Special shout out to Hiroe-san. Thank you for making my meal experience so enjoyable and doing your best to put up with my terrible Japanese!

Stayed in May 2024

Almost nothing!

We were upgraded to a room with a private onsen. The place was clean, staff members were kind, helpful, and very hospitable. Although communication was challenging they tried very hard to answer every question we had, which were many (highly appreciate the guy attending to dinner!) We loved the complimentary roasted green tea and wanted to buy some for souvenir but they didnt sell it. Instead they gave us 5 sachets as souvenir, much appreciated! Would come back if we have a chance.8

Stayed in April 2024

None

Nice stay in the hotel with nice Onsen.

Stayed in February 2024

They are both wonderful.

Stayed in January 2024