Reviews of Hotel WILL BASE 鶴見 2 stars
230-0046 Kanagawa, Yokohama, Tsurumi-ku Ono-machi 37-6, Japan

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Reviewed: 28 April 2025 · Stayed in March 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in October 2024
Verified reviewReviewed: 7 November 2024 · Stayed in October 2024
Verified reviewgreat facility, enormous bathroom - regardless the purpose of your stay, it is great experience
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewThe bed was very big and the breakfast tasted good.
Reviewed: 1 June 2024 · Stayed in March 2024
Verified reviewWas okay, room smelled like cigarettes .
Reviewed: 29 May 2024 · Stayed in March 2024
Verified reviewBathroom was big, slippers in the room, amenity kit, free breakfast delivered, bed was comfortable, staff was friendly.
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewReviewed: 14 May 2024 · Stayed in May 2024
Verified reviewBreakfast was good and was delivered to your room so you don't have to leave your room. Breakfast in bed. Room was spacious and I love the spa tub with tv in the bathroom so you can enjoy
Reviewed: 18 April 2024 · Stayed in March 2024
Verified reviewLarge rooms
Just facing the motorway. But the wîdows were perfectly insulated, it was impossible to hear any noise with the window close.
Reviewed: 7 January 2024 · Stayed in January 2024
Verified reviewReviewed: 4 October 2023 · Stayed in October 2023
Verified reviewThis is not a hotel for holiday makers. This is a Japanese love hotel.
You had to call reception to be let out of your room when you wanted to leave. They locked you in. Weird place to stay.
Reviewed: 24 September 2023 · Stayed in August 2023
Verified reviewGood Value, I like they have a drink bar at the lobby, will come back again if driving, close to Haneda
google map shows their hotel location on the middle of the highway. It was confusing the first time I go. Its actually below the highway bridge.
Reviewed: 8 September 2023 · Stayed in August 2023
Verified reviewReviewed: 25 August 2023 · Stayed in August 2023
Verified reviewReviewed: 21 July 2023 · Stayed in July 2023
Verified reviewIt was very convenient, and there were a lot of amenities.
The smell of the room was a bit smoky.
Reviewed: 27 May 2023 · Stayed in May 2023
Verified reviewLoved the room was spacious and tons of amenities.
The bed was a bit hard, and the location was kinda in the middle of nowhere.
Reviewed: 19 May 2023 · Stayed in April 2023
Verified reviewReviewed: 13 May 2023 · Stayed in May 2023
Verified reviewReviewed: 29 April 2023 · Stayed in April 2023
Verified reviewI loved the spaciousness that this hotel offered. And, all the amenities that one could ask for while traveling. Breakfast was great. In addition, the hotel room had movies for spare time viewing.
The area was a little bit secluded and didn’t allow for late train travel. But, I would come back to this hotel if I were in Yokohama.
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewReviewed: 22 April 2023 · Stayed in April 2023
Verified reviewThe installations are extremely spacious, comfy, have a nice ventilation, have a small Bluetooth speaker and Smart TV you can use, the bathroom has been the best so far in all of my stays, there is free drinks you can take at the lobby, a very nice breakfast in every day of your stay, it's just quite probably one of my top 3 hotels to stay.
This is probably a nitpick for many (for me it isn't) but the hotel is a little further away (a little over 50 minutes to Akihabara and other major Tokyo cities), but that actually isn't an issue for me at least, the locals around are extremely friendly, and because it's a little more over the countryside, the area is very relaxing overall because of it.
Reviewed: 20 April 2023 · Stayed in April 2023
Verified reviewThe facilities
The room smelt like cigarettes a bit.