Reviews of Hotel GrandBach Sendai 4 stars
983-0852 Miyagi, Sendai, Miyagino-ku Tsutsujigaoka 3-7-33, Japan

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewMore choice would be better. It is a set menu.
View of car park and condominium
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewDue to heat wave, the rooms had pre switch on air con. Thx for the courtesy. Yet, Suggest no need in order to save energy for environmental protection sake, also to slow down heat wave.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewNice and modern hotel near Sendai JR station. The hotel is very new and it's very well kept. The team was very nice and competent, they were really helpful during the check-in process. Bed was very comfortable. Location is very good: just a short and easy walk from the train station. It has a nice breakout area in the entrance where you have breakfast (I did not try it but looked very good), enjoy afternoon tea and even do some work.
Only very minor thing was the layout of the room: found it difficult to work with the laptop!
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available. Your high rating is a great encouragement to all of our staff. Our hotel is approximately a 5-10 minute walk from the east exit of Sendai Station. Simply walk straight along Miyagino-dori Street to arrive, making it extremely convenient. We are also very pleased to receive your kind words of praise regarding our hotel facilities and the staff's service at check-in. Our hotel opened on July 7, 2021, so our facilities are relatively new and well-maintained. We will continue to work hard to improve our facilities and cleanliness, and strive to provide personalized service to ensure our guests' comfort. There is a lounge located right next to the lobby on the 7th floor, where we offer complimentary drinks and snacks from 3:00 PM to 11:00 PM. Our breakfast venue is open from 7:00 AM to 10:00 AM, where you can enjoy a Japanese set meal featuring ingredients from the six Tohoku prefectures, as well as Western and curry dishes. The 16 small side dishes in our Japanese set meal are particularly popular with many guests, as they are both beautiful to look at and delicious to enjoy. We hope you will give them a try. We apologize for any inconvenience caused by the room layout. We regret to inform you that your room this time was a double room, but a twin room would have a desk, which would be more suitable for working on a computer. We apologize for the inconvenience, but we hope you will consider this option the next time you stay with us. Finally, thank you for taking the time to post a review. We look forward to welcoming you back soon.
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available. Your high rating is a great encouragement to all of our staff. Our hotel is approximately a 5-10 minute walk from the east exit of Sendai Stati… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewCommunal ohu bath was excellent. Little speaker in bedroom nice idea. Also water, tea and coffee in room. And furniture was quite tasteful. Pipe organ in reception was kind of wonderful.
I was unable to have breakfast on either morning I was there as it was fully booked, even though I asked the day before. Air con in bathroom was quite noisy and didn’t go off. I was woken very early by neighbouring rooms child shouting and playing some sort of loud, discordant toy piano. Had wanted to sleep more.
Thank you very much for staying at Hotel Grand Bach Sendai. We sincerely appreciate you taking the time out of your busy schedule to leave a review. We are very pleased to receive such compliments about our staff's service. We are also pleased to hear that you were satisfied with our large public bath. Our large public bath is located on the top floor (16th floor) and is open from 6:00 AM to 10:00 AM and from 3:00 PM to 1:00 AM. It is open until relatively late in the evening, so you can relax and unwind after checking in. Our hotel's theme is "Bach and Music," and Bach's music is always playing throughout the building. In addition to the lobby and lounge, we have provided Bluetooth speakers in each guest room so that you can enjoy music in your room. We hope you will make use of them. Our lounge service offers a welcome drink, sweets, and late-night snacks from 3:00 PM to 11:00 PM. In addition to water, coffee, and iced tea, we also have a tea bar where you can enjoy detox water and a wide variety of teas, so we hope you will enjoy them with snacks and Miyagi Prefecture's famous sweets. The hotel's interior and decoration are inspired by Miyagi Prefecture's Zelkova, the prefectural tree, so that guests can feel the warmth of wood. Combined with a modern touch, we have created a classic atmosphere. In addition, the lobby is decorated with numerous sculptures of Bach and musical note motifs so that guests can enjoy Bach and music visually. We have a pipe organ at the front desk, and live musicians can be enjoyed during breakfast and in the lounge. We hope you will enjoy it again in the future. However, we sincerely apologize for any inconvenience and trouble caused by breakfast and noise in your room. We regret to inform you that breakfast at our hotel requires a reservation. While it is possible to add breakfast on the day, this may not be possible depending on the number of reservations and other circumstances on the day. We apologize for the inconvenience, but if you would like to add breakfast, please contact us or inquire as soon as possible. Regarding the noise and air conditioning in the room, we would like to once again deeply apologize for any inconvenience caused to you and for the fact that our front desk was unable to respond adequately. We have taken your feedback seriously and will use it as a reference for the future, as we strive to improve our service. Despite this, we sincerely apologize for any inconvenience this may cause and look forward to your next visit.
Thank you very much for staying at Hotel Grand Bach Sendai. We sincerely appreciate you taking the time out of your busy schedule to leave a review. We are very pleased to receive such compliments about our staff's service. We are als… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewAround 10-15mins on walk from the train station.
Thank you very much for staying at Hotel Grand Bach Sendai. Our hotel is conveniently located just a 5-10 minute walk from the east exit of Sendai Station. Simply walk straight down Miyagino-dori Street to reach the hotel, and it should be very easy to find. Thank you for taking the time to post a review. We look forward to welcoming you back soon.
Thank you very much for staying at Hotel Grand Bach Sendai. Our hotel is conveniently located just a 5-10 minute walk from the east exit of Sendai Station. Simply walk straight down Miyagino-dori Street to reach the hotel, and it should be … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe lounge and customer services are excellent
The location is a bit not close to the sendai station
Thank you very much for staying at Hotel Grand Bach Sendai. All of our staff are very pleased that you have left such a positive review. In the lounge, we offer complimentary welcome sweets, drinks, and late-night snacks from 3:00 PM to 11:00 PM. Our welcome sweets include Miyagi Prefecture's famous confections, Kikufuku, Sennichimochi, and Date Emaki. We hope you will take this opportunity to savor the flavors unique to Miyagi Prefecture. We also offer live piano music every weekend, which we hope you will enjoy in conjunction with our lounge service. However, we apologize for any inconvenience caused by the location. We will take your feedback into consideration and use it to improve our service in the future. Thank you for taking the time to review our hotel. We look forward to welcoming you again.
Thank you very much for staying at Hotel Grand Bach Sendai. All of our staff are very pleased that you have left such a positive review. In the lounge, we offer complimentary welcome sweets, drinks, and late-night snacks from 3:00 PM to 11:… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewClose to train station, clean and well equipped
The room was smaller than in other places which made it harder to sccomodate an infant in the room
Thank you very much for staying at Hotel Grand Bach Sendai. We also appreciate you taking the time to write a review. Our hotel is located about a 10-minute walk from the east exit of Sendai Station. We are very pleased to hear that you had a comfortable stay. Thank you for your valuable feedback regarding the room. In addition to the double room you reserved, we also have twin rooms and larger superior twin rooms, so please consider them. If you have any questions regarding the room size, please feel free to contact us. All of our staff look forward to welcoming you again.
Thank you very much for staying at Hotel Grand Bach Sendai. We also appreciate you taking the time to write a review. Our hotel is located about a 10-minute walk from the east exit of Sendai Station. We are very pleased to hear that you had… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewA few mins of walk from the train station, very large room, large bathroom, good WiFi, a sofa in the room, 7/11 on the 1F.
Nothing
Thank you very much for staying at Hotel Grand Bach Sendai. Our hotel is about a 10-minute walk from the east exit of Sendai Station. It faces Miyagino-dori Street and can be reached by walking straight along Miyagino-dori Street, so it is in a very convenient location. We are very pleased to hear that you were satisfied with your room. The beds are Grand Bach original beds, and we have pillows of different heights and softness. As for Wi-Fi, it is available not only in the guest rooms but also in the lounge and lobby, so we believe that you will find it very convenient. There is a 7-Eleven on the first floor of the same building, which is open 24 hours a day, so you can use it for a little shopping. Thank you very much for your post despite your busy schedule. We look forward to seeing you again.
Thank you very much for staying at Hotel Grand Bach Sendai. Our hotel is about a 10-minute walk from the east exit of Sendai Station. It faces Miyagino-dori Street and can be reached by walking straight along Miyagino-dori Street, so it is … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery good location and room are very comfortable
Bar and lounge should have another atmosphere
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available. All of our staff are very encouraged by your high evaluation. Our hotel is located about a 10-minute walk from the east exit of Sendai Station. It faces Miyagino-dori Street and is very conveniently located, as you can reach the hotel by walking straight along Miyagino-dori Street. We are very happy to hear that you were satisfied with your room. We will continue to strive to thoroughly clean and maintain the hotel so that our guests can have a comfortable stay. However, we apologize for any inconvenience caused by the placement of the bar and lounge. We will take your feedback into consideration and use it to improve our service. Thank you for taking the time to post your review. We look forward to welcoming you back.
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available. All of our staff are very encouraged by your high evaluation. Our hotel is located about a 10-minute walk from the east exit of Sendai Station. I… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewEverything about this hotel was excellent. Location. Rooms. Amenities. Staff. I would definitely stay here again.
Thank you very much for staying at Hotel Grand Bach Sendai. We are very honored to receive your kind words and that you would like to stay again. Thank you once again. We will continue to strive to provide our guests with a relaxing space and a wonderful time. All of our staff look forward to seeing you again.
Thank you very much for staying at Hotel Grand Bach Sendai. We are very honored to receive your kind words and that you would like to stay again. Thank you once again. We will continue to strive to provide our guests with a relaxing space a… Show more
Reviewed: 7 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe smell walking into the doors and overall cleanliness.
Tiny rooms and beds were uncomfortable.
Thank you for choosing Hotel Grand Bach Sendai from among the many hotels available. Hotel Grand Bach is named after the famous German musician J.S. Bach, and the hotel is designed with a "music" motif. The hotel entrance fragrance uses red spruce, which is often used for piano soundboards and violin decks, and has been very well received by many guests. We are very sorry that we were unable to meet your expectations regarding the room. We will do our best to accommodate you as much as possible so that you can stay comfortably in the room. We would also appreciate it if you could let us know your room preferences when making your reservation. We will continue to make efforts to provide our guests with a wonderful time. Thank you for taking the time to share your valuable feedback. We understand that there may be some shortcomings, but we look forward to seeing you again.
Thank you for choosing Hotel Grand Bach Sendai from among the many hotels available. Hotel Grand Bach is named after the famous German musician J.S. Bach, and the hotel is designed with a "music" motif. The hotel entrance fragranc… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewGreat location. Rooms were clean and well appointed. Staff was very helpful. Sento on top floor. They have musicians in the lobby and multiple times a day.
The breakfast was of very good quality, but I think more people would prefer a buffet style.
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available. First of all, we are very honored to receive your compliments regarding our staff's service. We are also very pleased to hear that you enjoyed our hotel's breakfast. Our hotel's breakfast is a Japanese meal that makes generous use of ingredients from the six Tohoku prefectures, and we change the menu and ingredients according to the season. Our chef is proud of our breakfast, which is not only delicious but also beautiful to look at. We will continue to strive to improve our service so that we can satisfy even more customers in the future. All of our staff look forward to seeing you again.
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available. First of all, we are very honored to receive your compliments regarding our staff's service. We are also very pleased to hear that you enjoye… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewVery nice staff and I was able to book last minute when there was an issue with my train
A little expensive
Thank you very much for staying at Hotel Grand Bach Sendai. All of our staff are very encouraged by your high evaluation. Free WiFi is available throughout the hotel, so you can use it comfortably anywhere, including the rooms and lounges. The beds are Grand Bach original beds. We are very happy to hear that you enjoyed your stay. We are very happy to receive words of praise regarding the service of our staff. We will continue to do our best to provide you with a service that satisfies you. However, we apologize for the inconvenience caused by the pricing. We will use your feedback this time as a reference for the future and use it to improve our services. Thank you very much for your post despite your busy schedule. We look forward to seeing you again.
Thank you very much for staying at Hotel Grand Bach Sendai. All of our staff are very encouraged by your high evaluation. Free WiFi is available throughout the hotel, so you can use it comfortably anywhere, including the rooms and lounges.… Show more