We were not informed there was an access to train station/walkway on the lower level! That would have saved so much time as exposure to the hot sun! Please let your guests know, especially those not aware Japan hotels sometimes have this amazing feature!

Everything was wonderful! Staff super helpful for first time tourists in Japan! When it wasn't crowded, I appreciated the breakfast room staff allowing me to sit at a table to lounge (of course, I asked them first if it's ok). Everything was clean and comfortable. Great location near Gion district with easy walk to Nishiki market and shopping. Loved the shade that the awnings provided over all the sidewalks all along our street. And bonus - 7/11 was literally right across street from Hotel Forza! We had no idea how important and convenient this was!

Stayed in July 2025

The dryers. Maybe I got spoiled by American dryers. I washed laundry on one morning around 7AM, hoping to finish by 9. However, the dryers are not powerful at all, and it took me a whole morning and some creative methods to get my laundry kind of dry.

Everything. The location is excellent, right on the main street. The staff is very helpful, and the room I stayed in is the biggest one I had among three hotels in Japan. Everything is clean and top-notched.

Stayed in July 2025

None

Location and value

Stayed in August 2025

The only thing that didn't really work for me was the internet connection in my hotel room. I mostly browsed using my own mobile data when upstairs. To be honest; I didn't really bother to ask because I was out exploring most of the time and/or used my laptop in the lobby/ foyer area.

The hotel seems to be a bit hidden but as soon as you enter the grand foyer downstairs, it feels like entering a hidden gem. The design gives the hotel a luxurious appearance which gets supported by the professional hotel staff. The breakfast was more expensive than at the other places I visited but the service and venue made up for it in price. There is a very stylish lounge where one can sit at all times (except for breakfast time I you didn't book) and they provide free coffee/ hot cocoa and matcha latte (fell in love with the latte(r)) and one free sake shot per night. The hotel room was bigger and lighter than I expected and I slept very comfortably.

Stayed in August 2025

Location

Stayed in August 2025

Excellent location and room, very friendly personnel and very convenient room. Highly recommended!

Stayed in August 2025

Maybe it’s just me and I’m too picky or something but the staff at check in wasn’t very welcoming and looked annoyed when I was trying to figure out the self check in desk.

The location is amazing, walkable distance to main attractions and if you’re exhausted to walk the taxi ride won’t cost you a fortune since everything is nearby (we preferred it over public transport). The size of the room is also good, not huge, but for Japan is more spacious than you would usually get for the same price; two tall adults with 2 suitcases were feeling just fine in there. The rooms and the hotel itself is clean, modern, has all the amenities and looked after.

Stayed in August 2025

Location

Stayed in August 2025

The location was perfect, walking distance to the stores you needed.

Stayed in July 2025

A lot of breakfast was cold, when we would normally serve hot. But this seems common in Japan

Nice size room, great bathroom. Super location. Enjoyable breakfast

Stayed in August 2025

super duper like

best place and service hotel

Stayed in August 2025

Perhaps I didn't find it but it would have been great to have a water refill station. Two water bottles were provided when checking in in your room but with the jot weather that affects Kyoto in August it would be great if there was a water station where guests could refill their bottles. As another very minor negative point, the room as well as the bathroom were sparklingly clean. Therefore it was truly a pity to find hair on bathroom walls and in bathtub. They were clearly left while cleaning, but it was still unpleasant to see

The decent size of the room made my stay very enjoyable. I liked the quality and the variety of the toiletries provided. Breakfast was also very good and there were always new dishes to try each day. The location is perfect and it allows you to reach almost anything worth seeing in Kyoto on foot. The complimentary daily glass of sake is also a nice touch!

Stayed in August 2025

Clean accommodation with good size rooms and bathrooms. Close to Shijo Close to shopping and restaurants

Stayed in June 2025

Few washing machines

Location, price, cleanliness, room size, amenities, common areas, breakfast

Stayed in July 2025

Very central location, close to railway stations. The Gion Matsuri parade was just outside our window. Very enjoyable stay.

Stayed in July 2025

bed was small for 2 people (even 1 adullt + 1 child)

location, facilities, subway stations around

Stayed in July 2025

Great Location

Stayed in June 2025

The room, the lobby, the breakfast, but the location overall

Stayed in July 2025

It was a little small but we were able to store and access our suitcases.

It was good quality, clean and in a great location. Our family loved the use of the coffee machine and I liked the convenience of having a washer/dryer that was easily accessible. The breakfasts were delicious, with lots of variety and freshly cooked.

Stayed in July 2025

Nothing really !!! Only thing would be is could have another coffee machine rather than just the one as there was always a queue ( an machine was a bit slow) But great coffee so probs why always a queue 🤪

The location of the hotel was great, good location for transport both trains and city bus to get to other places we were visiting. Also hotel was central on a Main Street so easily accessible to shops and eateries and places of interest by foot too. Staff were always helpful and pleasant. Breakfast was good with a good selection. Drinks from coffee machine were very good,coffees, macha drinks and hot chocolate. Also 1 complimentary Sake each night ! Hotel areas where always clean or being cleaned 👍🏼

Stayed in July 2025

The rooms were dark

Loved the location of this hotel, we were able to step right out into the middle of the bustling city.

Stayed in July 2025

Mentioned previously, not enough washing machines for the amount of the rooms. Always busy in the morning/ evening. Can't comment on situation during the day as we were out sightseeing. But eventually we managed to get washing done late at night.

Good location, easy access to shopping, Gion, markets, sightseeing, cafes and restaurants. A few metro stops/stations around. Situated in a busy area but hotel was quiet and comfortable and had a nice calming interior. We had a view of the main street. Free coffe/tea/matcha/ sake. Water/ice dispenser, laundry facilities and microwave. Area to relax near reception. Very helpful, friendy and efficient staff. They helped us with check-in and luggage forwarding. Good size room, comfy bed, good water pressure in shower, good wi-fi. Would stay here again. We had a comfortable stay.

Stayed in May 2025

The room was very dark and my room had frosted windows so it did seem even darker. I would have preferred a room with a proper window to let some light in and some sort of outlook

This location was absolutely perfect - you step outside the door and it's the middle of the bustling city but inside, it's incredibly quiet and peaceful. Staff were wonderful and beds (including pillows!) were comfy. If I come back to Kyoto I would absolutely stay here again.

Stayed in July 2025

The only thing I didn’t like was the frosted window, it would’ve been nice to be able to look outside.

It had a huge room, very nice roomy and modern bathroom. It was in the middle of everything, walking distance to train station, bus stop, Nishiki market, Gion etc.

Stayed in July 2025