Reviews of Hotel JAL City Toyama 4 stars
930-0007 Toyama, Toyama, 1-4-1 Takaramachi, Japan
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Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewNew, modern, clean, quiet, comfortable
Receptionist should smile at customers.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewlocation and breakfast
n/a
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are also truly pleased to hear that you were satisfied with our convenient location. It brings us great joy to know that you enjoyed our breakfast as well. Our breakfast buffet features an abundance of fresh ingredients sourced locally from Toyama. Among the most popular items are the "local TKG (rice with raw egg)" and deep-fried fish paste from Shinminato Port, both of which have been highly praised by many of our guests. We hope you will have the opportunity to enjoy them again on your next visit. We will continue striving to enhance our services so that we may provide a comfortable and satisfying experience for all our guests. All of our staff look forward to welcoming you again in the near future. Best regards, Hotel JAL City Toyama
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are also truly pleased to hear that you were satisfied with our convenient location. It brings us great joy to know that you enjoyed our breakfast as well. Our breakfast… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery clean bright modern
Nothing
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are truly delighted to learn that you were pleased with the cost performance, the cleanliness of our facilities, and the bright, modern atmosphere of our hotel. Our concept, “Touch Toyama,” is reflected throughout the property with design elements inspired by the local culture, and we have paid careful attention to details so that our guests may enjoy a comfortable stay. In addition, our convenient location—just a three-minute walk from JR Toyama Station—makes us an ideal base for both sightseeing and business. We would be honored to welcome you again should you visit Toyama in the future. All of our staff sincerely look forward to your next stay with us. Best regards, Hotel JAL City Toyama
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are truly delighted to learn that you were pleased with the cost performance, the cleanliness of our facilities, and the bright, modern atmosphere of our hotel. Our conc… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel, wonderful staff members. Great room (the pictures were taken after our stay). It was organized when we arrived, of course. The shower was great 10/10 The laundry machine is wash and dry on the same machine, which is amazing, it's fully automatic, and you do not need to bring detergent. Traditional japanese breakfast, which is a nice experience but can be harsh for a foreigner.
Traditional japanese breakfast, which is a nice experience but can be harsh for a foreigner.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation close to Toyama Station. If you drive there is limited parking and need to reserve. Parking fees is ¥1,500 per day. Bed was comfortable.
The drop off / pick up area is tight. Have to squeeze with people going into the automated parking. Laundry room is on level 1.
Thank you very much for staying at Hotel JAL City Toyama. We are pleased to hear that you were satisfied with our location and the comfort of the bed in your room. In addition, our coin-operated laundry, located on the first floor, is well-received by guests staying for extended periods. We sincerely apologize for any inconvenience caused by the limited space in the parking and drop-off areas. We will continue striving to enhance our services to ensure a more comfortable stay for all our guests. We look forward to welcoming you again. Sincerely yours, Hotel JAL City Toyama
Thank you very much for staying at Hotel JAL City Toyama. We are pleased to hear that you were satisfied with our location and the comfort of the bed in your room. In addition, our coin-operated laundry, located on the first floor, is well-… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location Tasty breakfast
Thank you very much for choosing Hotel JAL City Toyama. We are truly honored to hear that you were satisfied with our location. We are also delighted to know that you enjoyed our breakfast. Our breakfast buffet features a wide variety of ingredients sourced locally from Toyama. Among the most popular items are our “Local TKG - rice with raw egg” and deep-fried fish cakes made with fresh fish from Shinminato Port. We hope you will have the opportunity to enjoy them again during your next stay. We look forward to welcoming you again. Best regards, Hotel JAL City Toyama
Thank you very much for choosing Hotel JAL City Toyama. We are truly honored to hear that you were satisfied with our location. We are also delighted to know that you enjoyed our breakfast. Our breakfast buffet features a wide variety of i… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery helpful and friendly staff. Breakfast was great. Rooms were complete with a shower and separate bathtub.
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are delighted to receive your kind words regarding our staff service and in-room facilities. We are also very pleased to hear that you enjoyed our breakfast. Our breakfast buffet highlights a variety of fresh, locally sourced ingredients from Toyama. Particularly popular among our guests are the “Local Specialty TKG (Rice with Raw Egg)” and the freshly fried fish cakes from Shinminato Port. We hope you will enjoy them again during your next stay. We sincerely look forward to welcoming you back. Best regards, Hotel JAL City Toyama
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are delighted to receive your kind words regarding our staff service and in-room facilities. We are also very pleased to hear that you enjoyed our breakfast. Our breakfa… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel is central to Toyama so good for just walking around in the city and close to the railway station.
A hotel that has 200 rooms only has 18 parking spaces at the hotel. If you miss out on one of these then you have to walk 5 minutes.
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are truly pleased to hear your kind words regarding our location. On the other hand, we sincerely apologize for the inconvenience caused by the parking situation and Wi-Fi connectivity. Due to the limited number of on-site parking spaces, we may guide guests to affiliated parking lots depending on availability. Moving forward, we will strive to improve the clarity of our guidance and enhance our services. Regarding the Wi-Fi environment, we will promptly proceed with inspections and necessary improvements to ensure better connectivity. Thank you once again for sharing your valuable feedback. We sincerely look forward to welcoming you back in the near future. Best regards, Hotel JAL City Toyama
Thank you very much for choosing to stay at Hotel JAL City Toyama. We are truly pleased to hear your kind words regarding our location. On the other hand, we sincerely apologize for the inconvenience caused by the parking situation and Wi-… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGreat comfortable place to stay Close to many restaurants and shops etc. Staff very helpful and pleasant. Rooms very comfortable by Japanese standards.
Nothing
Thank you very much for staying at Hotel JAL City Toyama. We are truly delighted to hear that you were satisfied with our location, guest rooms, and the service provided by our staff. We would be honored to welcome you again should you visit Toyama in the future. All of our staff sincerely look forward to your next stay with us. Best regards, Hotel JAL City Toyama
Thank you very much for staying at Hotel JAL City Toyama. We are truly delighted to hear that you were satisfied with our location, guest rooms, and the service provided by our staff. We would be honored to welcome you again should you vi… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewClean, simple yet luxury, use full amount of local special products. Staffs are very polite and well mannered. Excellent 5 star hotel.
Thank you very much for staying at Hotel JAL City Toyama. We are truly honored to receive your kind words and to know that you were satisfied with your stay. We will continue striving to enhance our services to ensure an even more comfortable experience for all our guests. All of our staff sincerely look forward to welcoming you again in the near future. Best regards, Hotel JAL City Toyama
Thank you very much for staying at Hotel JAL City Toyama. We are truly honored to receive your kind words and to know that you were satisfied with your stay. We will continue striving to enhance our services to ensure an even more comforta… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGood location near a major shopping mall with restaurants.
Everything in the room was very satisfactory except the Wi-Fi. It was nearly not possible to connect to it. However, the Wi-Fi signal is good enough in the lobby. Not so sure if the whole hotel share the same Wi-Fi.
Thank you very much for staying at Hotel JAL City Toyama. We are delighted to hear that you were satisfied with our location and the comfort of your room. However, we sincerely apologize for the inconvenience caused by the Wi-Fi connection. We will promptly investigate the issue and take necessary steps to improve the environment so that all guests may enjoy a more comfortable stay. Thank you once again for sharing your valuable feedback. All of our staff look forward to welcoming you again in the future. Sincerely yours, Hotel JAL City Toyama
Thank you very much for staying at Hotel JAL City Toyama. We are delighted to hear that you were satisfied with our location and the comfort of your room. However, we sincerely apologize for the inconvenience caused by the Wi-Fi connection… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewExcellent comfortable hotel very close to the train station. Room was decent sized and I found the bed really comfortable. Also best shower we have had in 4 weeks of travelling. Staff were very helpful.
Nothing
Thank you very much for choosing Hotel JAL City Toyama. We are truly delighted to hear that you were satisfied with our location, the comfort of our beds and showers, and the service provided by our staff. Our hotel is conveniently located just a three-minute walk from the South Exit of JR Toyama Station. Each of our guest rooms features a separate bathroom with both a bathtub and a rain shower, designed to help you unwind after a long journey. With an average room size of over 25 square meters, we provide spacious and comfortable accommodations that prioritize your relaxation. We will continue striving to offer an even more pleasant and comfortable stay. All of our staff look forward to welcoming you again in the near future. Best regards, Hotel JAL City Toyama
Thank you very much for choosing Hotel JAL City Toyama. We are truly delighted to hear that you were satisfied with our location, the comfort of our beds and showers, and the service provided by our staff. Our hotel is conveniently located… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGreat hotel all round.
Nothing
Thank you very much for staying at Hotel JAL City Toyama. We are truly honored to receive your kind words and to know that you were satisfied with your stay. We will continue striving to enhance our services to ensure an even more comfortable experience for all our guests. All of our staff sincerely look forward to welcoming you again in the near future. Best regards, Hotel JAL City Toyama
Thank you very much for staying at Hotel JAL City Toyama. We are truly honored to receive your kind words and to know that you were satisfied with your stay. We will continue striving to enhance our services to ensure an even more comforta… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified review