This is the second time I've stayed here with my family. The first time, the room smelled nice with air freshener. The second time, it didn't smell good. The first time, my 5-year-old child didn't get slippers, a handkerchief, or a toothbrush. But the second time, they did.

This is the second time I've stayed here with my family. The first time, the room smelled nice with air freshener. The second time, it didn't smell good. The first time, my 5-year-old child didn't get slippers, a handkerchief, or a toothbrush. But the second time, they did.

Stayed in August 2025

Location was decent but not super close to the main transportation lines

Beautiful room, clean, friendly staff, love the amenity corner on each floor

Stayed in July 2025

Recommend concierge staff to speak a little English

Location, staff very helpful, clean rooms and sheets. Breakfast buffet was awesome I'll stay there again and recommend it to friends. Hotel is close to portl.

Stayed in July 2025

The onsen was beautiful! The linen pajamas were really nice. The location was perfect for us getting on our cruise in the morning. And the price was unbelievably good!

Stayed in July 2025

Small room

Location and onsen

Stayed in May 2025

Pillows were quite hard. Sunrise in Japan in June is around 4:30 am and despite blackout shades the room was bright. This was a corner unit.

Beautiful hotel, walking distance from Kannai Station. The bed was advertised as a queen but actually was a king. Bathroom was very nice and well equipped with toiletries. The Japanese toilet was fun-gotta love them! Breakfast was very good with a lot of selections including western type foods. Did not try the onsen. TV was equipped with technology that allowed mirroring and casting which made watching English shows easy. There were English news programs available. Easy walk to Red Brick Warehouse, Cup Noodles museum and the mall.

Stayed in June 2025

The breakfast buffet could be better. Didn't like not being able to turn off the hall light without removing the key card. The shower was a bit small.

Extremely clean. The room was very spacious with high ceilings. Beds and pillows were comfortable. Loved that the restroom was separated from the shower area. Having two sinks was convenient.

Stayed in June 2025

The place is as cute as the picture depicts. We had a bunk bed and 2 twin beds and they were very comfortable. Bathrooms were a nice size and modern.

Stayed in June 2025

Onsen and sauna available, comfy, clean and a great location

Stayed in June 2025

Efficient, clean and great location

Stayed in June 2025

Clean rooms, nice staff, great location.

Stayed in May 2025

Short bath hours

The room was specious and location perfect

Stayed in May 2025

Extremely helpful staff.

Stayed in May 2025

Nothing

Good

Stayed in April 2025

I feel the buffet breakfast could use improvement in the variety of offerings.

The property is located around 5 minutes from Kannai station and in a very walkable location to such sites as Yokohama Stadium and Chinatown. The room is quite large, very clean and beautifully designed. In addition to a nice selection of teas, there are also different flavors of instant soup packets to choose from which was a nice surprise. I do love the pajama set versus using a yukata. The public bath was very nice.

Stayed in April 2025

It was exceptional

Stayed in April 2025

The breakfast buffet could use some variety. It had the same menu every day.

Location was perfect. Train/subway stations were within walking distance and buses were easily accessible. Restaurants and convenience stores close by. Visited many Yokohama attractions. Ride to Central Tokyo and other locations (Ginza, Shinjuku, Shibuya, Setagaya) took some time, but it was manageable. Public spa was a plus.

Stayed in March 2025

My kids liked the room.

Stayed in February 2025

The immediate area surrounding the property is a little quiet with not a lot happening. You need to walk at least 10 minutes to reach areas of interest. The property was a little pricey. In fact, it was the most expensive place we stayed in Japan. That said, it was far more spacious than other properties, so it did represent relatively good value for money.

The property is walking distance to Kannai train station and the metro, as well as bus routes that run past Yokohama Stadium. The staff were welcoming and helpful, and allowed us to check in early when our room was ready. The property was clean, warm, comfortable, and spacious for a hotel in Japan. We loved the public sento. It was meticulously clean and there was lots of room.

Stayed in February 2025

Dustbin in the toilet is too tiny.

Hotel Is relatively new and is a short walking distance from Kannai station . Nearby at least 4 combinis, 1 mac, 1 Mos burger ,cafe,cheesecake shop and various eateries. Coin operated washer with separate dryer available. Microwave available. Generous amenities ( even have soup and wet tissue!) at very floor! Staffs are very friendly. We stayed at the wide four room and the Room is super clean. Toilet are very spacious. Free use of onsen, sauna and delicious drinks like yuzu/ lemon .

Stayed in December 2024

The bedding was rock hard, this is a personal preference but we didn’t enjoy our sleeps at all.

Beautiful hotel. Great location. The breakfast buffet was well priced and delicious, it offered some western options which were great especially for our daughter (coco pops, croissants, muffins etc). Our daughter also received her own toiletries bag on arrival which made her feel so welcome. Definitely the best hotel food we had during our trip to Japan and just a beautiful looking hotel!

Stayed in December 2024

Amazing onsen! Rooms small but clean and super functional.

Stayed in December 2024

The distance for cleaning room and no trash pickup. People eat and stuff in their rooms, they need a public trash can if they don't clean rooms until every three days.

The staff

Stayed in December 2024

We drove, so is easy. Not sure if is near metro.

Quadruple room is spacious, with extra sink and wardrobe space to hang clothes. Double room is small, small round table is unnecessary and can be removed. Have a good amenities corner where they provide many stuff like hair tie, coffee, teas and soup. Nice onsen within the hotel. Coin parking is just across the street. Lawson is by the side.

Stayed in December 2024