Reviews of Hotel Comento Yokohama Kannai 3 stars
231-0032 Kanagawa, Yokohama, Naka-ku, Furocho 2-7-2, Japan
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThis is the second time I've stayed here with my family. The first time, the room smelled nice with air freshener. The second time, it didn't smell good. The first time, my 5-year-old child didn't get slippers, a handkerchief, or a toothbrush. But the second time, they did.
This is the second time I've stayed here with my family. The first time, the room smelled nice with air freshener. The second time, it didn't smell good. The first time, my 5-year-old child didn't get slippers, a handkerchief, or a toothbrush. But the second time, they did.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewBeautiful room, clean, friendly staff, love the amenity corner on each floor
Location was decent but not super close to the main transportation lines
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewLocation, staff very helpful, clean rooms and sheets. Breakfast buffet was awesome I'll stay there again and recommend it to friends. Hotel is close to portl.
Recommend concierge staff to speak a little English
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe onsen was beautiful! The linen pajamas were really nice. The location was perfect for us getting on our cruise in the morning. And the price was unbelievably good!
Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewLocation and onsen
Small room
Reviewed: 5 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewBeautiful hotel, walking distance from Kannai Station. The bed was advertised as a queen but actually was a king. Bathroom was very nice and well equipped with toiletries. The Japanese toilet was fun-gotta love them! Breakfast was very good with a lot of selections including western type foods. Did not try the onsen. TV was equipped with technology that allowed mirroring and casting which made watching English shows easy. There were English news programs available. Easy walk to Red Brick Warehouse, Cup Noodles museum and the mall.
Pillows were quite hard. Sunrise in Japan in June is around 4:30 am and despite blackout shades the room was bright. This was a corner unit.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewExtremely clean. The room was very spacious with high ceilings. Beds and pillows were comfortable. Loved that the restroom was separated from the shower area. Having two sinks was convenient.
The breakfast buffet could be better. Didn't like not being able to turn off the hall light without removing the key card. The shower was a bit small.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe place is as cute as the picture depicts. We had a bunk bed and 2 twin beds and they were very comfortable. Bathrooms were a nice size and modern.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewOnsen and sauna available, comfy, clean and a great location
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewEfficient, clean and great location
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewClean rooms, nice staff, great location.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe room was specious and location perfect
Short bath hours
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewThe location to the pier was ideal. It is clean and the breakfast buffet was very nice
The staff wasn’t very accommodating. On the morning of my departure I went to the desk and asked for an extra hour and the clerk said yes that I could leave at 12:00 and no later. At 1145 the manager and another staff member came up to my room and rudely questioned why I hadn’t check out (in Japanese). I did the best I could not speaking Japanese to explain to him and he just wasn’t accepting of it at all. He stood in my doorway glaring at me acting as if I was freeloading or something. I was on my way out the door anyway as he could see all my things were already ready to go. If you do not know Japanese I suggest you find another more friendly place to stay. I am a solo traveler well up in age and I can honestly say that I was never treated so poorly at a hotel ever.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewExtremely helpful staff.