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Reviews of Hotel Collective 5 stars

900-0014 Okinawa, Naha, Matsuo 2-5-7, Japan

#2 of 166 hotels in Naha

Guests' Choice

Review score

Based on 280 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room - High Floor -
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely nothing! Hotel Collective was the best place we stayed in Japan!

    The beautiful aesthetic from the moment you walk in the foyer flows on through your whole stay. Our room was incredible! We had a huge bed and large rain shower plus separate bath. Toiletries provided included facial sheet masks and baths salts. You could even watch tv from the bath which was a nice treat. The facilities were amazing including the pool, gym, spa centre and sauna. Make sure have the buffet breakfast as the omelettes and French toast (made in front of you!) were amazing!! We also booked lunch in one of the restaurants and it was incredible! Located right on the main strip!

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Location is fantastic --Heart of Kokusaidori
    • Leisure trip
    • Family with young children
    • Superior Triple Room - High Floor -
    • Stayed 2 nights
    • Submitted via mobile

    It's a Five Stars hotel, they should provide complimentary drinks like Okinawa tea or any cold drinks in the lobby, especially during the summer.

    Stayed here for two nights, the bathroom is spacious and high class ,love their Onsen and gym, never get to try their buffet, as the surrounding area is already so many eateries option--situated in the most prominent location of Naha -Kokusaidori !

    Stayed in May 2025

  • Reviewed: 1 August 2025

    10
    Family one nighter
    • Leisure trip
    • Family with young children
    • Superior Triple Room - High Floor -
    • Stayed 1 night
    • Submitted via mobile

    Great location. Clean. Comfy rooms. Great breakfast. Nice fitness center.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    I like it!
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfort and Clean

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    A great hotel we would stay again
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    We caught the bus from the airport based on instructions but the bus number listed was incorrect and we ended up having to walk a long way in the heat

    The room was very modern and the location couldnt be better . The breakfast buffett had great variety The pool was refreshing after walking around in the heat

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    Overnight stay for a layover - couldn't have been better.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Nothing.

    Great location, very nice and clean. Comfy beds. Awesome breakfast. Nice fitness center. In a great location in Naha.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Nice
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    More English speaking staffs

    Breakfast was excellent

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    The hotel seems very new and thoughtfully designed
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    I would have liked an iron in my room

    Buffet breakfast was delicious

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    See above
    • Leisure trip
    • Couple
    • Superior Twin Room - High Floor -
    • Stayed 7 nights

    Add a rack of free weights to the gym.

    Very stylish and comfortable hotel located on the main shopping street in the restaurant zone. Great buffet breakfast. Excellent service. Small but workable gym. We stayed for a week in June and couldn’t fault this hotel….Highly recommended.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    10
    We booked less than 24hours before check in. We had a great stay and they let us into the pool later than usual
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like

    Great location. None better. Great pool.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    10
    Nice way to relax in luxury in the heart of Naha!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Onsen/Sauna room was a bit small and pool hours are too late. Gym is also a bit under equipped with just 2 treadmill machines

    Centrally located. Wonderful rooms. Great service!

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    Incredible
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything !

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Pleasant stay. Staff managing car parking were excellent.
    • Leisure trip
    • Couple
    • Superior Twin Room - High Floor -
    • Stayed 4 nights
    • Submitted via mobile

    Central location.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    It was such a great holiday, we loved the hotel
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights

    The wifi was spotty, but that was about it. I had a data roaming plan that I can always fall back on, so no biggie there.

    It's a great property, centrally located, in the heart of the international shopping street in naha where all the action is. Everything about the property was just excellent.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Design of the building is outstanding. The breakfast is the best breakfast I’ve had at a hotel, it was truly exceptional. Staff were very helpful. I would be excited to stay here again and would recommend it to anyone in the area.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Would definitely stay there again
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Price location

    Stayed in June 2025

  • Reviewed: 3 June 2025

    10
    Great new hotel!
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There is not much of a view unless you're staying on the 13th floor presidential suites etc. The pool times are only 10-6pm when the sun is still up until 8pm also it has nice moody pool lights for an evening swim so it just felt a little wasted... The front doors of the hotel are so heavy I had to assist a few elderly people open them on occasions because they thought they were locked. Install some automatic doors.

    The hotel is new, rooms are clean and comfy. The location is right in the middle of kokusai dori so much happening on the street. The staff were very attentive. The bath and sauna were superb! Facilities new and sleek. The breakfast buffet restaurant is worth it 🤤 The outdoor pool 👍

    Stayed in June 2025

  • Reviewed: 3 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The price is a bit high for my normal travel but the service was very high quality too

    The hot baths were amazing and the staff was particularly helpful and willing to go the extra mile

    Stayed in April 2025

  • Reviewed: 28 May 2025

    9.0
    3 nights in Naha
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There is an automatic light that comes on whenever you are in the hallway, so it comes on when you visit the bathroom at night, which is annoying. There should be a control to turn it off. I wish oatmeal was available at breakfast.

    Room was very nice and the location is excellent. Even though it is on the main shopping/entertainment street, the room was quiet. Breakfast is very good, with many options.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Everything was great
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    Everything

    Stayed in May 2025

  • Reviewed: 10 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Right at the center of Naha. Comfy and cleanliness.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    This hotel is a perfect 10 for money spent.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    This hotel is perfect from the breakfast to the room. The staff is excellent. I highly recommend this hotel. What value for the cost.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Having to leave😂

    The hotel is central to the main strip in naha city so easy access to shops restaurants markets etc. The facilities are fab and well looked after,sauna/Onsen pool and spa.we stayed in April and had them pretty much to ourselves for 4 days. Breakfasts offer a lot of choice.The rooms are spacious and the pillows are like marshmallows😁

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    The location of the hotel was perfect and the price wasn't so bad
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Amazing hotel. Modern design. It was perfect

    Stayed in April 2025

Showing 1 – 25

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