The only thing I didn't like is the location. This is my first time in Japan. The hotel is way farther than I thought. There's no nearby restaurant to have dinner. The hotel has restaurant but the price is way beyond my budget.

Love the cabin! I didn't expect it to be an entire cabin. Very spacious. Actually too big for the 3 of us but I'm not complaining! The staff, although can speak limited English, are very friendly, helpful and accommodating. They even packed us breakfast since we left very early in the morning. As well, they adjusted the time of their shuttle bus to get us to the airport early. The service I got was amazing!

Stayed in February 2025

Make sure to have a taxi available to be able to get to the hotel when you arrive at CTS, it may be hard to make it to the hotel if you do not have this scheduled

The staff on the property was extremely nice and very accommodating. The chauffeur service was very timely and very helpful with luggage. Highly recommend

Stayed in February 2025

The cabins were all beautiful and the estate was stunning. The level of service by the staff was very high tier and we felt like we were getting the royal treatment. Both the room service and breakfast was delicious.

Stayed in December 2024

The description said there's a shuttle bus to and from the airport, but they don't specify the times they operate. So I had to get a taxi from the airport to the hotel at 9pm as they only run until 5pm

Greenery, forest, cabins, breakfast was amazing and very kind people

Stayed in January 2025

Shuttle timing service communication must improve.

Cottage vibes. One with the nature. View. The cute staff who helped arranged and delivered something we dropped off.

Stayed in December 2024

Room service terrible, orders are wrong, quality poor, kitchens close early, lack of variety of restaurants

Rural peaceful Setting, cottages are lovely, staff very polite

Stayed in September 2024

Everything was fine. No complaints.

Houses in the middle of a forest with no cars around is just amazing. Nice wooden cottages which are spacious and comfortable. Amazingly helpful staff.

Stayed in September 2024

The access from the road where the van drops you off is gravekl. No real way to bring suitcases into your cottage.

Cottage was massive very comfortable and scenic.

Stayed in August 2024

French food so so. Japanese dinner was good ! No onsen and sauna opens only from 2pm.

Peaceful tranquil resort. Next to Nidom Classic Golf course.

Stayed in June 2024

The hotel was located in a beautiful and serene tree-laden environment. Our cottage overlooked the lake and was very comfortable.

Stayed in May 2024

Nil

Beautiful location. Comfortable, quiet. Attentive staff. Relaxing.

Stayed in May 2024

The breakfast was of good quality, but far too much. It would be better if they had more options to choose from and not bring everything to the table at once. The room service (dinner) was ok, but the value for money was not fully convincing.

We got an upgrade and instead of the booked room, we got a whole house. This was simply fantastic, very cozy, clean. The whole complex is impressive. The onsen was great and very relaxing. The staff were extremely friendly, unfortunately only one person could speak English halfway. The distance to the airport was very good.

Stayed in February 2024

Can’t do cooking in the wood cabin, which was slightly inconvenient. Dinner was good but only set menu which was restrictive

Very nice scenic area. Wood cabin overlooks the lake.

Stayed in January 2024

It is a pity that onsen is a bit too small compare to the hotel size.

Beautiful and spacious real wood cottage with relaxing natural surroundings. Fresh air, quiet night, comfortable bed, considerate services.

Stayed in December 2023

My only reason for not rating this property a 10 is due to the limited options of food / dining. Room service had very limited options, there are no nearby restaurants, the set menu for dinner is highly priced and does not provide options for children. We were told not to cook in the kitchen even though there was a kitchen in the cottage! So that left us with very few options.

We stayed at the 2 bedroom river front cottage, it was EXCEPTIONAL. The cottage was beautiful, bedrooms were comfortable, the staff were very helpful and the view was breathtaking. It was a perfect getaway.

Stayed in October 2023

Onsen was disappointing and chalets not up to date. Somewhat small rooms and lacking power points Somewhat pricey for what you get

Beautiful setting in that the resort is stuck in the woods. The chalets are also nice and pretty. Good place to take a walk around nature

Stayed in October 2023

Dirty glass and cup

Good breakfast

Stayed in September 2023

Location a bit remote. Service from staff was cold

The wooden cottage was unique and we love it so much

Stayed in September 2023

No

Beautiful scene and the cottage is very clean. Staff is nice and helpful.

Stayed in July 2023

Ants inside the cabins. Mattresses not comfortable.

Location. Cabins.

Stayed in June 2023

Breakfast variety and quality could be better, was surprised for the additional charge for the breakfast to be sent to the cabin

Our cabin was right next to the lake, very beautiful scenery and peaceful environment, staff was very friendly and helpful

Stayed in May 2025

Amazing staff, all very friendly. A nice peaceful location

Stayed in March 2025

The hotel is on beautiful grounds very near the airport , with very nice staff.

Stayed in March 2025

Beautiful surroundings, very nice cozy cabin. Shame to have had to miss the breakfast because of early flight, am sure that would have been great too

Stayed in March 2025