110-0015 Tokyo-to, Taito-ku, Higashi-Ueno 4-12-2, Japan
#1239 of 1,485 hotels in Tokyo
Guests' ChoiceBased on 108 hotel reviews
7.0Cleanliness
7.3
Comfort
7.2
Location
7.6
Facilities
7.3
Staff
7.9
Value for money
7.2
Free Wifi
8.6
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End of dialog contentReviewed: April 7, 2025
Sam
United StatesWith the perspective that this is a barebones hotel, cleanliness was okay and room is small. I wish the hotel had TA-Q-BIN service, figured this out the hard way.
The location was amazing! Close to Ueno's busy markets and the subways. Everything was straightforward and simple. This is a barebones hotel so had to keep that in mind. Staff were very nice!
Stayed in April 2025
Reviewed: January 26, 2025
Giri
JapanGood
Good
Stayed in December 2024
Reviewed: January 4, 2025
Praphawan
ThailandEverything is good, except the japanese man manager at the reception in morning shift.
The japanese man at morning reception is rude. He is not welcoming for customer. He always speak rudely and not helpful at all. but the night shift (2men) is very good a help us a lot. We lost a watch and iphone charger. we back to hotel after that bit they are gone.
Stayed in January 2025
Reviewed: November 4, 2024
Jeremiah
JapanVery tight elevator. Washing machine dryer is too slow to dry.
Good location, not so expensive.
Stayed in November 2024
Reviewed: November 3, 2024
Ryan
Philippinesthe room was a little small
the location was near ueno station and almost every other part of Tokyo is accessible via that station
Stayed in November 2024
Reviewed: October 7, 2024
Mica
MalaysiaThe bed no so comfortable and not clean enough. And the room quite small
The staff are so friendly and helpful. Location is strategic, walking distance to public transport and attractions.
Stayed in October 2024
Reviewed: May 19, 2024
Laurie
CanadaThe room is super small. Smaller than we tought for a couple but it was still a nice stay.
The location is perfect, staff was friendly and hotel is clean.
Stayed in April 2024
Reviewed: April 30, 2024
Oscar
Mexicothere is dust under the bed, which i am allergic to so it made my stay a little bit less special
it is what it is a small room, near Ueno station with a nice bed and bathroom, i loved how near it was from ueno station
Stayed in March 2024
Reviewed: April 27, 2024
Francesca
FranceWe couldn’t open the window so a bit dusty and not able to change air from time to time, the room was so so tiny, if you are claustrophobic this hotel isn’t for you.
Where the hotel was located was perfect.
Stayed in April 2024
Reviewed: April 4, 2024
Hendrik
NetherlandsThe amenities were very basic, which is to be expected of a business hotel. However, the bathtub felt grimy, as if it hadn't been wiped down properly in a while. The room was a bit small, which made opening my suitcase a bit of a challenge at times but not impossible.
The location could almost not have been better, very close to Ueno Station to connect to the larger Tokyo subway and train network, as well as Keisei Ueno Station to connect to Narita Airport. With a nicely functional airco-unit even the hotter few days were very manageable.
Stayed in March 2024
Reviewed: April 3, 2024
Tomoe
CanadaUnfortunately there was a bit of mold in the room I wasn't staying too long but still it didn't like being exposed. I wouldn't mind a retractable clothes line in the room or washroom to hang dry laundry. Bathroom door didn't fit the washroom and wasn't properly closing and left a large opening at the bottom I wasn't sure if that was on purpose or not? That's all.
It's location is perfect for tourists solo travelers and very close to Ueno station.
Stayed in April 2024
Reviewed: February 23, 2024
Aileen
SingaporeClose proximity to the train stations. There were 3 convenience stores around the hotel. The area was also very quiet.
Stayed in January 2024
Reviewed: December 25, 2023
Anna
PhilippinesIt has everything that we need.
Stayed in December 2023
Reviewed: November 27, 2023
This
United KingdomIt's little dated and the bathrooms are small. Also the clothes dryer takes very long to dry clothes. It took almost 3 hours for my clothes which had 4 t shirts, jeans, 4 boxers and socks. Also even though I booked the smoking room as soon as you step off the elevator you are hit with overwhelming odour of smoke. Even as a smoker it was a bit much.
Close to Ueno, has laundry as well as smoking rooms.
Stayed in November 2023
Reviewed: October 30, 2023
Daniel
United StatesFunny smell in the room. By far the smallest room I’ve booked on this trip.
Very close to Ueno Station
Stayed in October 2023
Reviewed: May 5, 2023
Wanida
ThailandNo free drinking water
Location
Stayed in May 2023
Reviewed: April 18, 2023
Linda
ItalyVery little room and toilet.
Nice location, basic accommodation.
Stayed in April 2023
Reviewed: April 10, 2023
Boedi
IndonesiaSmall room, a bit uneasy to put our two mid size luggages.
Proximity to Ueno JR Station within couple minutes walk and quite surroundings.
Stayed in March 2023
Reviewed: April 8, 2023
Maan
Philippinesreceptionist should know basic english
location
Stayed in February 2023
Reviewed: April 5, 2023
Jun
United StatesGood location, small room with everything needed.
Stayed in April 2023
Reviewed: December 25, 2022
Kiks101
PhilippinesThe small room space.
There are lots of essential extras, such as an extension cord for charging our gadgets. We had a comfortable stay except for the very small room space which I know is very common in Japanese hotels.
Stayed in December 2022
Reviewed: May 7, 2025
Amy
AustraliaPerfect overnight stay. Close to station
Stayed in May 2025
Reviewed: December 20, 2024
Vince
United KingdomNothing really. Very happy
Great location five minutes walk from Ueno station, and super value for money. Staff were great and everything needed was there.
Stayed in December 2024
Reviewed: November 24, 2024
Thao
VietnamToo expensive, i had to pay 135.000 yen /1 night for 4 pax. Check in 3pm, check out 10am. NO BREAKFAST INCLUDE. When we arrived the hotel and ask the receiption staff about this price is real, she said maximum offen around 5.000 yen, may be it is a problem from booking. Other guest came to check in and paid around 5-6 000 yen. She asked the manager man again, then the men said that we were be charged extra fee 280% because this day is holiday ( she didnt know which holiday and why other guest was not be charged the same us. I messaged to the hotel on booking before check in and then but no one reply us. However, the room for 4 people is too small with 2 single beds inside under 15 m2. The working talbe to small with iron, microwave, ... Dont have enough space for open our luggage. we could see dust flying in the room when opening the curtains early in the morning because the room too small.
Good location
Stayed in November 2024
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