Reviews of HOTEL LiVEMAX Sendai Hirosedori 3 stars

They gave us only one door key, and since we were on a different schedule with my family (me for business, husband with kids for leisure), we had to leave the key at the reception. They refused to give another key. Sometimes reception was empty, so it caused some inconvenience.

The room was a little cramped for two but otherwise comfortable.

Location It was cheap!!

1) The room is clean 2) For the single bedroom, you get enough space

It's a bit far from the Sendai station (still walking distance though), in particular if you don't have a car

Comfy, clean & spacious rooms in a great location. Staff were super friendly, helpful and accommodating

Nil

Near combinis, near to market and Sendai station (less than 10mins).

The employees who at the counter should be more attentive. When we entered the premise, he did not even greet us which quite not Japanese standard (for us)

Good location, close to the station, nice park just behind easy to access

We travelled with the dog. The hotel mentioned it was pet friendly but it wasnt really the case. The hotel room/bed was too small for a couple , had a bad odor and almost no space for the dog

Room was comfortable. I liked the nice touch of the chilled glasses in the fridge and the microwave in the room. Staff was friendly. Location is on a quieter side street but very close to the station and lots of shopping. For that reason, I feel like it's a good value for that neighborhood.

While the room was otherwise clean, the carpet was not. There were a lot of small pieces of plastic and a hairpin on the floor, so I think it wasn't vacuumed well. Also, the place is not super bicycle friendly. I stayed two nights while my bike was being repaired. When I brought it from the shop the second night, I parked it behind a vending machine where I had seen a bike parked the day before. The next morning there was a rather stern note taped to the bike. That was my lesson to ask next time for a place to park my bike.

Nice reasonable place to stay in Sendai city. The staff is friendly and very helpful. I stayed during the Sendai Tanabatta festival and the hotel was very near the festival location!

The air conditioning was kinda of weak so the room felt hot sometimes.

Friendly and helpful staff. The room had both a dehumidifier and AC.

The beds was okay, though a bit hard. The room had a faint aroma of something like massage therapy oil.

Microwave in the room.

I stayed during a time of high humidity weather. This building has serious issues with air conditioning, more specifically humidity and moisture. Initially I was given a room where the AC unit dripped condensation water into the bed. I was given a different room after informing the receptionist. The hallways and the two rooms I saw had air purifiers running constantly and there was an odd smell throughout the building. Signs on the walls (only in Japanese) notified that you should not lower the temperature below 25C because of the condensation. So they are definitely aware of the issues. All this meant that nothing in the room dries properly and all the textiles feel slightly damp all the time. The shower curtain had mold on it. The second room AC also had marks of water in the wall below (picture) The building seems quite new so I am not sure if all the air conditioners are installed wrong or they have not been maintained. There was a noticeable amount of dust on them. Reviews on other sites had reports of similar issues.