604-0943 Kyoto, Kyoto, Nakagyo-ku Fuyachodori Oikeagaru Kamihakusancho 249, Japan
#296 of 699 hotels in Kyoto
Guests' ChoiceBased on 2245 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.3
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 2 September 2025
Fausto
ItalyUnfortunately, the baths were closed for renovation, but I knew it beforehand, so no problem. The experience would be perfect if the lounge was larger, with more room to chill out without having to sit in the cafe (which is worth trying, by the way).
The room was spotless clean and very well designed, very comfortable and elegant. The hotel is very tasteful, refined, comfortable and well located in a quiet room near a boulevard in a nice, well-connected area of the city.
Stayed in August 2025
Reviewed: 1 September 2025
Orli
United KingdomBeautiful hotel exactly what we wanted on our honeymoon the view from our room was outstanding and the activities were very good aswell. Very central to everything aswell!
Stayed in August 2025
Reviewed: 1 September 2025
Lay
SingaporeWe were staying right opposite the laundry room which makes it easy for us to check if the washers were occupied, and truly the only time they weren't was at 6am! The dryer doesn't quite work - we had our clothes go through two cycles in the dryer then gave up and used the hair dryer on them. The laundry room is probably the only negative aspect of the property. Do your laundry before your stay here or do it after, and you should be good to go!
This is my fav property to stay in during my 2-week Japan trip! While the location maybe just slightly too far in the hot summer heat, the stay itself makes me look forward to going back to rest at night. The room was clean and amenities thoughtfully provided for, Onsen bath was good as well! Will definitely book from this chain when I visit in the future!
Stayed in August 2025
Reviewed: 31 August 2025
Rica
PhilippinesExcellent facilities, staff very good
Stayed in August 2025
Reviewed: 31 August 2025
Berlin
United StatesResol was very comfortable and had stylish rooms rooms which were quite large for Japanese standards. The staff was very courteous and the check in process was smooth. Breakfast had many options but I think they were understaffed for the amount of guests there were eating breakfast as some items at the buffet sat empty for a bit. Overall pleasant stay.
Stayed in August 2025
Reviewed: 29 August 2025
Mayong
United StatesBreakfast didn't have that much variety. The rooms had a window but no view.
Great location close to a lot of the attractions like Niishi Fish Market, the river, and shops. The staff spoke English very well and was very polite and helpful. The hotel was clean and the rooms were nice and spacious. The breakfast was ok.
Stayed in August 2025
Reviewed: 29 August 2025
Marianne
FinlandClean and very good location. Spa was also nice and room was very spacious.
Stayed in August 2025
Reviewed: 29 August 2025
Sitong
FranceClean, great location, comfortable beds, excellent service. Onsite restaurant is great value for money, staff is kind and professional. All is excellent.
Stayed in August 2025
Reviewed: 29 August 2025
Ludmilla
GabonI loved everything and would gladly come back.
This hotel was just amazing. A luxury scent with a perfect price. Hotel staff were incredible, and even gave us perfect recommandation when their bath was under repair. It was unforgettable.
Stayed in August 2025
Reviewed: 28 August 2025
Vlada
RussiaOne point was regarding charging electronic devices, the power was rather small.
Everything was great!
Stayed in August 2025
Reviewed: 28 August 2025
Tan
SingaporeAll good
Hotel ambience, location and staff
Stayed in August 2025
Reviewed: 27 August 2025
Mark
SwitzerlandBeautiful rooms and exceptionally well managed property
Stayed in July 2025
Reviewed: 26 August 2025
Christopher
AustraliaBreakfast was a bit monotonous after 6 nights. Scrambled eggs were not particularly nice. Overcooked and dry.
Stylish and well thought out. Having an onsen and laundry facilities is a plus. Rooms are tight but comfortable. Staff were all very helpful.
Stayed in August 2025
Reviewed: 24 August 2025
Susan
United KingdomI just wished that the window opened slightly
Lovely hotel. Spotlessly clean. Interesting things to see.
Stayed in August 2025
Reviewed: 23 August 2025
Daria
CanadaThe ambiance was fantastic, having maiko performance included in the stay was a great bonus. The vibe of the room and amenities was spectacular .
Stayed in August 2025
Reviewed: 23 August 2025
Malinie
AustraliaThe room was spacious for two people. It was great having the extra space for luggage. The breakfast had plenty of options and great value. The women's onsen was a lovely addition to our stay. The washing machines and dryers were easy to use with the app.
Stayed in August 2025
Reviewed: 21 August 2025
Tammy
United StatesJust a bit outside of main areas so a bit of walking, but I also liked being out of the business.
Good location and comfortable rooms.
Stayed in August 2025
Reviewed: 20 August 2025
Demir
TurkeySometimes the cards that opens the room doors wont work right
Location and the easy access to cafe
Stayed in August 2025
Reviewed: 12 August 2025
Soeker
South AfricaThey didn’t have almond milk for me. I’m lactose intolerant and can’t drink cows milk.
Almost everything but most of all the property had a washing machine and tumble dryer. That was really helpful because by this time of our trip my son and I had quite a bit of dirty laundry.
Stayed in June 2025
Reviewed: 12 August 2025
Ankur
SpainRooms a bit cluttered. Too much unnecessary furniture.
Location is perfect. Feeling of a Ryokan. Evening shows in the reception were an added plus.
Stayed in June 2025
Reviewed: 11 August 2025
Lisa
United KingdomNothing
Very comfortable beds, clean,well appointed rooms, excellent communal areas. Excellent location and delightful staff.
Stayed in July 2025
Reviewed: 11 August 2025
Emanuele
SwitzerlandOnsen wasn’t as new as I’m use to but was clean and functional and not to busy.
We arrived while there was a traditional Japanese show which was really nice. Staff were amazing and room was pretty big compared to the usual Japanese standard..
Stayed in August 2025
Reviewed: 11 August 2025
Ros
United KingdomBar staff seemed inexperienced
Beautiful
Stayed in May 2025
Reviewed: 10 August 2025
Farshid
United StatesVery clean and nice location
Excellent location, very friendly staff and helpful. Very clean and nice rooms
Stayed in August 2025
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