Would be nice if the breakfast could be slightly improved.

Hotel room and facilities were clean with helpful and friendly staff.

Stayed in August 2025

I thought it was one of those "simpler" hotels, but it turns out it was so (unusually) well staffed. Service was also much more attentive than I anticipated. While they said they provide a "simple" breakfast, it was again more than I thought. In addition to bread, there was a simple salad bar, with a selection of egg and sausage. You get the point. There are not many hotels in Karuizawa, and they are not cheap either. Given that, the price point of Hotel Rosso is relatively a bargain. Despite that, it greatly exceeded my expectations!

Stayed in July 2025

Breakfast can be better.

The location is near Karuizawa JR station. Strongly recommended bigger room. It's spacious.

Stayed in June 2025

No

Convenient location , good breakfast , attentive staff

Stayed in June 2025

Room is small, price is high

Breakfast is good

Stayed in May 2025

Nothing

Close to the station Wry nice room and the staff was no and help

Stayed in June 2025

Clean, well equipped rooms & great water shower pressure !

Stayed in June 2025

Nothing

Very clean, comfy bed, great shower pressure, well equipped

Stayed in June 2025

breakfast was very limited with choices

Overall convenient, cleaniness, friendliness of staff, laundry facility, and easy to park.

Stayed in May 2025

Friendly staff

Stayed in May 2025

The staff didnt help with the luggage when we arrived and it was raining. This place requires a car as its not near any food establishment

It has coin operated laundry and parking facility. Breakfast is ok

Stayed in April 2025

Nothing at all

We had a wonderful stay! The location was incredibly convenient—just a short walk from the station and right near 2 convenience stores, which made everything so accessible. The room was big and spacious, providing a comfortable space to relax after a long day. Breakfast, though simple, was surprisingly delicious and offered a nice variety each morning. A special highlight was the day soba was served—it was such a treat! One feature we really appreciated was the ability to rent bicycles directly from the hotel. It gave us the freedom to explore during the day and conveniently return the bikes at night. The staff provided impeccable service. Despite language barriers, they made a great effort to understand our needs and always responded with warmth and attentiveness. Overall, a fantastic experience—we’d definitely stay here again!

Stayed in May 2025

Options on the (free!) breakfast are a little limited maybe but it is very nice that there is a breakfast served, so not really a negative

Clean, spacious room, friendly personnel, parking space in front, good beds, coin laundry available

Stayed in April 2025

We appreciate the free breakfast. Perhaps, there can be a little more variety and some day to day variations for those who stay more than 1 night.

For a 3 star hotel, room is of a good size, with sufficient space for luggage and to move around. Toilets are big. It has a good location, within a short walking distance of Karuizawa Station and also the Prince shopping outlets. Hotel reception staff were friendly and readily recommended local yakiniku restaurants to us.

Stayed in May 2025

Nothing that came to mind.

Good location close to the train and bus station. Staff was extremely friendly, They gave good recommendation on how bus tracks and other points of interest nearby. We got a perfectly cleaned room and there were perfect white sheets and a pretty good breakfast. The Welcome Drink and the afternoon game room setup in the cafeteria was a nice surprise which my son enjoyed. Also the fact that we were always welcomed by the staff at the hotel door when we came back from our walks was a great touch.

Stayed in April 2025

None

Even though it's small, the staff were excellent and breakfast was good enough. My kid was having fun finding Rosso Kun.

Stayed in April 2025

Nothing

The hotel location is just an easy flat 6 min walk from the JR shinkansrn station. It's a lovely little hotel with new facilities, and the hot water pressure through the rain shower is excellent. I had the family toom, which was very spacious. The free breakfast was nasic, but very sufficient. And on top of it all, the staff eas ALWAYS courteous and helpful, ftom having our room key ready when we returned before we even asked, and providing color prints of nus schedules and recommendations. I can't recommend Hotel Rosso enough for a stay in Karuizawa.

Stayed in April 2025

Very friendly and helpful staff. Clean, comfortable room. Excellent location.

Stayed in April 2025

Nothing!

Beds were extremely comfortable. Room was fantastic in size. There were drinks for most of the day to help yourself to. There were games in the evening for anyone to play. Chess, reversi, Go, etc. Washing machine and dryer was a plus and breakfast had a reasonable spread. Staff were extremely attentive and friendly. Location is walking distance to the train station and walking distance to the outlet mall. Also possible to walk to the old town. Parking was easy. There was a Lawson right next door and a huge Family Mart 3 mins away. 100% recommend.

Stayed in April 2025

Nothing that must be noted

Very comfy. Nice staff super friendly and helpful

Stayed in March 2025

Generally speaking everything was very nice, convenient, its literally next to a lawson, laundry was very easy, if i had to pick 1 thing to improve it might have been breakfast? The miso soup was a bit bitter (but maybe it was supposed to be like that?), salad was nice but i missed the sesame dressing, lots of meat but i'm vegetarian :')

Staff was really nice and helpfull! Also they provide welcome drinks and cookies which is so kind and friendly!

Stayed in April 2025

Staff were very friendly and helpful.

Stayed in March 2025

There’s nothing I dislike about the hotel. It is a really nice place to stay while in Karuizawa.

I love how conducive the place, and how friendly and welcoming the staff were. Furthermore, when we were planning to head to Karuizawa Station, we were told that the next shuttle service would be heading to the ski area. As there were no passengers taking the shuttle to the ski area, the driver volunteered to take us to the station, and I deeply appreciate that.

Stayed in March 2025

None

Cozy small hotel with great service.

Stayed in March 2025