The hotel is a bit dated and the food selection in buffet is not a lot.

Staff are very friendly and help us a lot as we drive in big snow storm day. The package of hotel is value for money especially the dinner buffet is with free flow of beer and wine

Stayed in December 2024

Wish I was staying longer

The location and traditional extras like sleeping gown and Onsen. Free beer and saki on tap.

Stayed in January 2025

The breakfast and dinner buffets were good. Lots of food and a good variety of choice. The room was large enough and the onsen bath was quite nice. The staff were very helpful.

Stayed in January 2025

The manager didn't want to let me check in early, even though the room was EMPTY!!! I waited at the reception from 10:00 am to 1:00 pm, even though the room was available. Rules...

Dinner is a fantastic experience. Whether you are Japanese or foreign, you will be impressed by the diversity of options and the care with which the food is prepared at the buffet. In addition, the reception staff raises the rating of this hotel much higher than it would be if it weren't for their smiles, especially Mizusawa Eiko, a middle-aged lady who proves that a person's willingness to serve well and life experience make the guest's moment special. The comfort provided at the onsen also exceeds expectations, making the rating excellent despite the location (far from the center of Shibu).

Stayed in January 2025

My group was late to the buffet as we came a little bit past 8 and they were going to close at 9 and told me they were going to start putting away food at 8:30 so I was busy getting as much food on my plate as i could and telling my group the translations from the Japanese staff and one staff was asking me all sorts of questions such as where i came from, what job i do in japan, etc. like he’s interviewing me. I think that was unnecessary when i had less than an hour to take food and eat everything on my plate.

That our room was quite spacious

Stayed in December 2024

Food variety can be more and different every day

Onsen

Stayed in January 2025

The seventies called and want their games room back! Many of the games were broken, it was out of date and a bit boring. The breakfast spread was brief, especially considering how fabulous dinner was. More variety would be great and substance.

The onsen was fabulous. We loved that there were two areas (indoor and outdoor), a sauna and cold plunge small tub. The buffet dinner was also the best! Sushi, tempura, lots of middle, hot pot and pour yourself sake, beer etc.

Stayed in January 2025

The showing area and tub area looks dated. I think they expect most people to use their Onzen.

Breakfast and Onzen

Stayed in December 2024

A bit old fashion

The buffet for dinner and breakfast The size of the bedroom The japanese style of the bedroom

Stayed in December 2024

Bathroom was a little dated.

The hot springs, arcade, karaoke, gift shop. I like the hokata robes and slippers. Local rural area. Friendly mountain town and people.

Stayed in July 2024

The bathroom was very small and stinky. Me and my partner could fit in there but a person with overweight or mobility issues would definitely struggle. Breakfast and dinner options were extensive, however the quality of the food wasn't great.

The ryokan was bit old but was spacious and neat. The indoor and outdoor onsen were great! At the perfect temperature, was really pleasant to soak after a cold day. The bus station is only 3min walk away and there is also a bus stop right next to the hotel where the bus that takes you to the Snow Monkey Park stops.

Stayed in January 2024

The bathroom

The hotspring

Stayed in December 2023

The hotel is older but it adds to the charm.

The property was quite central to Yamanouchi and was very accessible via the yudanaka train station line from Nagano. By far, the hotels onsen was the BEST part of the hotel. It was comfortable and homely and really added to the atmosphere of a small town.

Stayed in January 2024

Loved the games and karaoke room.

Stayed in January 2024

Air conditioner in the room i stay abit noisy, overall is ok

Delicious breakfast & public hot bath. Close to railway station.

Stayed in March 2023

Some food of our buffet meals during our stays were not warm because we stayed in snowy days.

The location is very near Yudanaka station and easy to find. The hotel room is really nice and spacious. The hot spring bath indoor and outdoor is also good. Hotel staff is friendly, helpful and nice.

Stayed in February 2023

Futon bed was a little too firm for me

Good location in easy walking distance to station

Stayed in January 2023

I forget to request high floor, but I don't expect my room face to public toilet exactly, when I book the room, I know occupancy is full, so I don't expect they can room change for me, room rates include breakfast and dinner buffet, but I don't need it if price is lower, I'm totally disappointed with my room, other is fine.

Hot spring is good.

Stayed in February 2025

The beds are uncomfortable. The "dry room" was not functioning to dry our gear AT ALL. My eyes were swollen every morning, maybe allergic to something in the beds/rooms?

The meals were good, even the kids liked that there were so many options, however by day 3 we were hoping for more variety. Staff did not speak English but very friendly and tried their best using a translator app.

Stayed in February 2025

Staff were poor. Gave us the wrong price to send our snowboard to the airport then told us they couldn’t send it.

They tried

Stayed in January 2025

Nothing

Very good hotel and value for money Great location and communication

Stayed in December 2024

Only one downside: Air-con was very loud, so it was difficult to sleep.

Good buffet, spacious room tatami, good outdoor onsen

Stayed in September 2024

Nothing.

Traditional style.

Stayed in April 2024

Sadly I couldn't use the Onsen because it was no tattoo Onsen.

I liked the Ryokan feeling of the room and hotel as a whole.

Stayed in February 2024