Beds in double rooms are too narrow

Great location for shopping, eating and entertainment. Great facilities, you can pick many necessities at reception(even pyjamas)

Stayed in August 2025

Very friendly staff and great location. Walking distance to Mirai Tower and the surrounding park, as well as the science museum. Includes a welcome drink token that can be redeemed at the vending machine in the lobby.

Stayed in August 2025

Room is so small.

Stayed in August 2025

Good location and just distance from the subway station, staff were nice and polite.

Stayed in August 2025

Ordered a room for two people and got a single bedroom with a single bed. Made the stay at night very uncomfortable.

Great location, clean and offered use of facilities.

Stayed in August 2025

No non-smoking rooms - tabacco smell. Small beds against the wall.

Price. Available amenities. Location.

Stayed in July 2025

Pillow is hard

Very close to shopping centers and station. There’s a bus stop for airport bus nearby too

Stayed in July 2025

The room was a bit smaller than I expected. But the hotel personnel were very kind. The hotel is located in the central part of Nagoya, making it ideal for walk and dining at some of the city's excellent restaurants.

Stayed in May 2025

very close to the train station, room is very clean and comfy, we slept very well during the stay

Stayed in June 2025

I stayed two nights. Wished the new towels were delivered at the door on the second night because I had to dry my hair with the floor mat. Everything including towel was at the lobby.

All the amenities are picked at the lobby so that there is no waste.

Stayed in June 2025

Quite far away from metro stations

Very close to FamilyMart, good amount of amenities available in the lobby

Stayed in May 2025

Could be a bit more clean. Bed was really hard.

Very good location and services. Beautiful lobby

Stayed in June 2025

Friendly staff and good location

Stayed in May 2025

Bit too far from Nagoya station. Taking the train is recommended

Clean

Stayed in May 2025

The staff just needs to be more helpful and learn to use google translate. Have the initiative to give directions or assistance. The tatami bed was not that comfortable so we put the other matress together .

The room is huge. A lot of space. Bath tub is nice too. The location is great Amenities were all at the lobby Pajamas, toothbrush, soap, shampoo, conditioner , coffee , tea, slippers, etc.

Stayed in May 2025

Sometimes when we woukd go down for shampoo or extra lotions in the lobby they wouldn't be there.

The hotel was in a good location. The subway entrance was right across the hotel, a nice bonus. Overall a nice place to stay for the price.

Stayed in April 2025

Beds were very hard and uncomfortable 😣

Good location to train station and food district. Staff very helpful

Stayed in May 2025

the bathroom could have used a ventilation fan.

staff was very helpful, including filling out forms to send my luggage to the next hotel. not in the middle of busy areas but within a 15 to 30 min walk to a number of busy areas.

Stayed in May 2025

all good

Stayed in May 2025

First thing I noticed (and perhaps should have checked more beforehand) is the view. I think I'm used to staying in hotels in Japan with windows facing the street/city. So when I opened the curtain and it was facing another wall, I was surprised. Cleanliness could be improved, there is a bag left by previous customer (maybe). I also wished that we were given two key cards because there were two of us and maybe daily bottled water would be nice. Other than that, everything else is as expected from typical hotels in Japan.

The staffs were nice and able to speak English decently. The hotel is located pretty close to two train stations and shopping streets. I like that it is not located in a very busy and crowded area, so it wasn't noisy at night. The amenities were good too, they offered more choices of shampoos and the likes. Value-wise, this hotel is a quite good choice.

Stayed in May 2025

the bed is hard and small .

the onsen is good eventough its absurd that they forbid tattooed person in the onsen as they are many tourists and westerners come to the hotel..the breakfast was decent for Japanese hotels.

Stayed in May 2025

The hallway outside our bedroom was a bit noisy at a certain point in the night, perhaps some sound improvements would help.

The room was bigger than the japanese standard, although a bit outdated. Breakfast was good.

Stayed in May 2025

Booked 2 rooms. One triple sharing with 3 single beds. However the other room that was provided had a double bed only. They should've made it to a two single beds instead for our companions to rest well. And a bit cramped for space especially if you have large luggages. But all in all the experience is good. And the breakfast buffet is good!🙂👍 And when it comes to location, there are conbinis and drugstore nearby. There are malls, Don Quijote that are walking distance from the hotel. It is also near the train station.

Stayed in April 2025

Cleaning is not everyday, but will charge additional if prefer cleaning Bathroom and shower too small

Bus stop in front of hotel, from airport limousine bus Restaurants and shopping near by Subway entrance near

Stayed in April 2025