Nothing

Convenient location near the Keihen main line, super friendly staff, clean and spacious rooms and common areas, and a good breakfast

Stayed in August 2025

Window view was soso

Helpfull stuff, overall design, free icecream

Stayed in August 2025

So comfortable, huge room, staff was wonderful.

Stayed in August 2025

The breakfast was on the bland side. The bathroom was a bit too small, it was the first bathtub in Japan that we couldn't fit comfortably.

Walking distance from many touristic spots, but in a calm and peaceful area. One block from the metro. A room that has everything you could need. Great front desk staff: they were able to speak multiple languages, were very accommodating to make us as comfortable as possible, the best hotel staff we met in our Japan's trip.

Stayed in August 2025

Nothing would recommend to all

Super comfortable stay in the heart of Kyoto just outside the Gion district. Couldn’t have asked for better service or a nicer place to stay as was very comfortable for a family of three. As expected hotel rooms are smaller, but not cramped and the service and quality of the facilities was outstanding. I can’t say enough about the front desk, service, and all the associated amenities at the hotel that also come with your stay. A special shout out to the front desk, staff for helping out with money troubles with my bank and all the extra work that they put in around transferring baggage, as well as ensuring our stay was the best one that we could possibly have.

Stayed in August 2025

It was an excellent stay, we liked everything!! They provide clean towels every day if towels left in door bag, and they clean rooms every 3 days.

Close to the bullet train and everything downtown Kyoto, Japan. The staff was super friendly and helpful. The accommodations were clean. There is even a kitchen, and handy washing machine which was great since July had 99° weather and our clothes would get sweaty during excursions. They also offered a delicious fresh hot breakfast daily, and beverage bar from 3 PM until 10 PM after excursions. Fabulous!!

Stayed in August 2025

We had to sit around for a while to get checked in bc no one was at the front desk. Our room had a strange smell. They tried to make it better but we tolerated it.

The property was in a great location - it was close to a station and great restaurants. I loved that we had a washer and a drying mechanism to do our laundry. One of the staff members went above and beyond. He spent over an hour assisting me with buying Shinkansen tickets.

Stayed in August 2025

All good

Comfortable place and close to metro line

Stayed in August 2025

Room was small but still well equipped

The staff was excellent ! Very clean room

Stayed in August 2025

Location could be better, not much to eat nearby.

Extremely helpful staff. My room had a refrigerator with freezer. Hooray! I was even able to wash (in a machine) and dry (on a rack in the shower) my clothes for free in my room. Thanks!!

Stayed in August 2025

Breakfast was good but not exceptional.

Great hotel! Rooms are spacious, clean, well equipped and very comfortable. Staff are very helpful. Well located.

Stayed in August 2025

Beds are too hard for my liking and the breakfast offered was very limited with exceptionally runny scrambled eggs.

Very spacious, clean, well appointed, good location, very nice staff.

Stayed in August 2025

Great apartment close to the centre of Kyoto, quite peaceful and good for walking around to discover the sites and temples.

Stayed in July 2025

As others had noted, the bedroom was kind of small. I don't think a large suitcase would have fit in the closet, and there wasn't much space on either side of the bed; in fact, you had to step over the corner of the bed to stand next to it.

The room was cute and worked well for our family of four. We tucked away the small accessory floor table and chairs in order to spread out the sleeping pads and blankets for the kids but there was still a dining table for use. We took a train from Osaka to Kyoto and didn't have to change trains within Kyoto to get to the hotel. Just a 5 or so minute walk from the station exit. The same station took us easily to the Fushimi Inari Shrine. 10 minute walk to Sanjūsangendō Temple. In theory, a 25-30 minute walk to Nishiki Market, Pontocho Park, Yasaka Shrine, Ninenkaza, or Kiyomizu-dera but because it was above 95F degrees all week, we used taxis for about 1200-1500 yen on average which the front desk helped call for us. The immediate area was very quiet, maybe a 5 minute walk before you hit any real markets or restaurants. The kids enjoyed the free popsicles and beverages from 3-10PM. We didn't do the breakfast add-on so cannot comment on that. The staff there were very friendly and helpful at all times. Free wi-fi worked great, although there was no password on it, so not very secure?

Stayed in July 2025

The room was great. The breakfast was fantastic. There was a nice rooftop area. The guys at the front desk were very attentive and gave us two fantastic restaurant recommendations.

Stayed in June 2025

Do be careful of the window blinds haha! It was completely on our side for not reading the instructions properly. But there were times that we’d accidentally tug on the string and the entire thing would lift up. Nonetheless, nothing really that we ‘didn’t like’, just an overall pleasant experience.

We travelled as three people, me and my two girls, so we were looking into apartment hotels for a more comfortable stay in Kyoto. At first, we expected to get the room with the view of the Kamogawa river. But as we continued to stay in our given room, the view of the mountains was much more welcoming to us. But the room and amenities were all complete and very clean. The kitchen area was the most enjoyable for us as it was very spacious. There was even a welcome note and some confectionery prepared for us, which was super sweet of them to prepare. The surrounding area is already very friendly to have a walk around, as it’s close to the Kamogawa river. Nearby convenience stores are also about a 5-minute walk to get to. And we have to mention about our receptionist, Jeff, who made our stay all the more worthwhile. Upon checking in, he was very patient to deal with us late at night and ensured that we understood everything about the room. When we were checking out, as we waited for our uber, he was being such a great sport entertaining our conversations as we told him about our travels. He went beyond to the extent that when our uber arrived, he helped to translate some details we wanted to relay to the driver and even stood outside the hotel, waving us off, until we couldn’t see him anymore. He was one of the reasons that made our stay in Kyoto feel very welcoming. Thank you Hiyori stay, Jeff and staff for making our stay comfortable. And we can’t wait for a time in the future for us to return back to the hotel in the next Japan trip.

Stayed in July 2025

Location. 5 minute walk to local train station or bus station. 20 minute walk to Nishiki Market or Kyoto Station. Hotel and rooms are clean and well maintained. The rooms were more spacious than the places we've stayed in Osaka and Tokyo. Staff were so very helpful. Knowing that our Japanese was limited to pleasantries, they consistently offered to help us with most everything including making dinner reservations for our large party of 12. I highly recommend staying here.

Stayed in July 2025

Road traffic can be bit noisy but didn’t bother us . Compensated by the great professional hospitality. Highly recommend

Clean, very professional staff. Very helpful and understanding for our needs. Great team at reception especially Joe, Kumar and Vino. Thanks guys

Stayed in July 2025

The staff was very helpful and friendly and spoke perfect English. The room was very clean, fully equipped with everything necessary, including a washing machine and dryer, which was our main reason to book a room here. Our second reason was the location. Close to Gion district and many other temples and shrines. It's located in a quiet residential neighborhood, which we loved, it has supermarkets and various restaurants nearby. The train station is also very close. Both Kyoto main train station and a local one which has a direct train to Fushimi Inari. We really enjoyed our stay and next time we'll stay here as well.

Stayed in April 2025

The staff were incredibly kind, friendly and helpful.

Stayed in June 2025

Beautiful hotel in a quiet location.

Stayed in July 2025

The management and staff are very helpful and friendly. They are easy to talk to and they help you with whatever you need. One of the best hotel staff I’ve dealt with. Joe and the staff are amazing at what they do.

Stayed in July 2025

Nothing, it was great.

Great apartment like stay with breakfast included. Perfect for our family of four. Kids loves the 3 pm popsicles. Walkable neighborhood and friendly staff.

Stayed in June 2025

We loved the location, close to Gion District and various other temples and shrines. Really spacious and clean room with view to the Kamo river. Bathroom was amazing with amenities like stove, microwave, washing machine with detergent. There was a free storage cabinets in the lobby. Joe was great during our stay. Absolutely would recommend.

Stayed in June 2025