Reviews of Hyatt Regency Tokyo 4 stars
160-0023 Tokyo-to, Shinjuku-ku, Nishishinjuku 2-7-2, Japan
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe staff were amazing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location is good, and all the staff is awesome and friendly.
I was talking on the phone with reservation team, she is not friendly.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewView from our room was great. The new renovations look very nice. The renovations were done at night it seems so it wasn't noisy during the day. The taxi in front was very convenient for us to get around daily. Having 7-eleven downstairs was also very handy when we needed things in the middle of the night.
The new cafe in the lobby was closed off since it wasn't finished being built.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewThe porter at the entrance. Staff very willing to help. Breakfast was delicious. Nice Gym
Swimmingpool was not availible but still advertized on the site. Appeared to be more of a family hotel.
Reviewed: 19 August 2025 · Stayed in May 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood location.
The smoking area is very small. Breakfast is exceptionally poor. The price for breakfast does not reflect the quality. There is a very limited selection of breakfast items. There is no menu rotation. The staff speaks only average English.
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewNice hotel. Very big. Breakfast rooms quite awkward with weird logistics for fried eggs.
Overall too expensive for what you get. Very slow response to email request.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewStaff , location , breakfast everything was above the expectation
Price
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewClean and good location
Overpriced
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation. Close to all sports in shinjuku. Subway station right down the building. There is also a bus that takes you directt from haneda airport to the hotel. Very convenient. Breakfast is great too!
Nothing
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewYou couldn’t order food to go
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGrand
Not value for money
Reviewed: 18 July 2025 · Stayed in July 2025
Verified review