8.2

Reviews of HOTEL MYSTAYS Aomori Station 3 stars

030-0801 Aomori, Aomori, Shinmachi 1-8-6 , Japan

  • Anonymous

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review
  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Convenient location. Staff were really helpful and accommodating when I wished to extend my stay.

    Nothing. Met expectations.

    Property response:

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every day to provide services that you will want to use again. We hope that you will use our hotel again when you come to this area. We look forward to welcoming you.

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every da… Show more

    HOTEL MYSTAYS Aomori Station
    31 August 2025
  • T

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Andreea

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Very good location, good breakfast

    Small room

    Property response:

    Thank you for using HOTEL MYSTAYS Aomori Station. We also appreciate your feedback during your stay. We are delighted to hear that you enjoyed our convenient location and breakfast. At the same time, we sincerely regret that the room size did not fully meet your expectations. We will continue working to make our guests’ stay as comfortable as possible, and we hope to welcome you again in the future.

    Thank you for using HOTEL MYSTAYS Aomori Station. We also appreciate your feedback during your stay. We are delighted to hear that you enjoyed our convenient location and breakfast. At the same time, we sincerely regret that the room size d… Show more

    HOTEL MYSTAYS Aomori Station
    28 August 2025
  • Anna

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location, staff polite and attentive

    Property response:

    Thank you for staying at HOTEL MYSTAYS Aomori Station. We also appreciate you taking the time to leave us your feedback. We are delighted to hear that you found our location convenient, the environment quiet and clean, and our staff polite and attentive. Your kind words encourage us to continue providing a pleasant stay for our guests. We look forward to welcoming you again on your next visit to Aomori.

    Thank you for staying at HOTEL MYSTAYS Aomori Station. We also appreciate you taking the time to leave us your feedback. We are delighted to hear that you found our location convenient, the environment quiet and clean, and our staff polite … Show more

    HOTEL MYSTAYS Aomori Station
    20 August 2025
  • Christopher

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
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  • Penelope

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
  • Catherine

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Stefano

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Location

    Nothing relevant

    Property response:

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every day to provide services that you will want to use again. We hope that you will use our hotel again when you come to this area. We look forward to welcoming you.

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every da… Show more

    HOTEL MYSTAYS Aomori Station
    13 August 2025
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  • Charles

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review

    The double room was listed as available for three people. But it wasn’t no way should’ve accepted the room with 2 twin beds for three people because the twin beds were large. Glad they had a laundry room.

    Rooms were small. The carpet in the halls were in horrible condition.

    Property response:

    Thank you for choosing HOTEL MYSTAYS Aomori Station for your recent stay. We appreciate your positive feedback regarding our convenient location and laundry facilities. We acknowledge that your room experience fell short of expectations. The Queen Room you reserved measures 17 square meters, which may feel cramped, especially for multiple guests with luggage. We apologize for the carpet condition in your room. While we perform regular cleaning, some stains cannot be completely removed despite our best efforts. Unfortunately, we are not able to make immediate improvements at this time. We take your feedback seriously and will continue exploring improvement options, though implementing these changes will require some time. We are dedicated to improving our services to ensure that our guests enjoy their stay. Your feedback is important to us. We sincerely appreciate you taking the time to share your experience. Sincerely, Mizoe, Manager, HOTEL MYSTAYS Aomori Station.

    Thank you for choosing HOTEL MYSTAYS Aomori Station for your recent stay. We appreciate your positive feedback regarding our convenient location and laundry facilities. We acknowledge that your room experience fell short of expectations. T… Show more

    HOTEL MYSTAYS Aomori Station
    23 August 2025
  • David

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Tear in the seat and on the wall. Very small room.

    Property response:

    Thank you for using HOTEL MYSTAYS Aomori Station. Also, we also appreciate your feedback during your stay. However, we sincerely apologize for the inconvenience. Regarding size of room, it is difficult to improve immediately, but we would like to use it as a material for future service improvement. We also have slightly larger rooms, such as twin rooms, which we hope you will consider next time you stay. We sincerely appreciate your valuable feedback, and we will continue to strive to further improve our services and offer attractive accommodation plans, and look forward to welcoming you again.

    Thank you for using HOTEL MYSTAYS Aomori Station. Also, we also appreciate your feedback during your stay. However, we sincerely apologize for the inconvenience. Regarding size of room, it is difficult to improve immediately, but we would l… Show more

    HOTEL MYSTAYS Aomori Station
    13 August 2025
  • Hui

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The location

    The water temperature keeps changing when you shower; the room is not very big

    Property response:

    Thank you very much for staying with us. We are glad to hear that you were satisfied with our location. However, we sincerely apologize for the inconvenience caused by the unstable shower water temperature. We will investigate the matter and work to improve our facilities. Regarding the room size, we understand it may have felt compact, and we will continue to look for ways to enhance comfort within the available space. We truly appreciate your valuable feedback.

    Thank you very much for staying with us. We are glad to hear that you were satisfied with our location. However, we sincerely apologize for the inconvenience caused by the unstable shower water temperature. We will investigate the matter an… Show more

    HOTEL MYSTAYS Aomori Station
    5 August 2025
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  • Jiri

    Reviewed: 3 August 2025 · Stayed in June 2025

    Verified review

    Great location along a major street, without have any issues of noise. Very close to the station and within walking distance to several touristic attractions. Great breakfast options.

    N/A

    Property response:

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every day to provide services that you will want to use again. We hope that you will use our hotel again when you come to this area. We look forward to welcoming you.

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every da… Show more

    HOTEL MYSTAYS Aomori Station
    5 August 2025
  • John

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    The hotel was very well situated near the train station and right along the Nebuta festival route. The rooms were a little small but very clean and very neat. And you get pajamas to wear!

    Property response:

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every day to provide services that you will want to use again. We hope that you will use our hotel again when you come to this area. We look forward to welcoming you.

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. Your compliments are our greatest encouragement. We will continue to work hard every da… Show more

    HOTEL MYSTAYS Aomori Station
    5 August 2025
  • Kirk

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Numata

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    I did not take breakfast in the hotel. There are many restaurants nearby. I like to eat Aomori foods, because I was born near the Aomori city.

    Property response:

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. We’re happy to hear that you enjoyed the local food around Aomori — it must be even more special since you’re originally from nearby. We hope your stay brought back some good memories! We hope that you will use our hotel again when you come to this area. We look forward to welcoming you.

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. We’re happy to hear that you enjoyed the local food around Aomori — it must be even mo… Show more

    HOTEL MYSTAYS Aomori Station
    2 August 2025
  • Harrison

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • Jpl

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Breakfast is great...6~8 minutes walk from Aomori station.

    1. Unstable showroom water temperature 2. Noisy refrigerator 3. Giant beam right above room bed 4. Front desk staff not helping much.

    Property response:

    Thank you for staying at HOTEL MYSTAYS Aomori Ekimae. We also appreciate you taking the time to leave us your feedback despite your busy schedule. We apologize that your stay was not to your satisfaction. We take your feedback very seriously and will do our best to ensure that we are able to welcome our guests in the best possible way. Thank you very much for taking the time to leave us a review.

    Thank you for staying at HOTEL MYSTAYS Aomori Ekimae. We also appreciate you taking the time to leave us your feedback despite your busy schedule. We apologize that your stay was not to your satisfaction. We take your feedback very seriousl… Show more

    HOTEL MYSTAYS Aomori Station
    20 July 2025
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  • Leonardo

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    The staff were very helpful

    The bed was small

    Property response:

    Thank you for staying at HOTEL MYSTAYS Aomori Ekimae. We also appreciate you taking the time to leave us your feedback. We sincerely appreciate your kind words about our room. We will use your feedback to further improve our services. We look forward to welcoming you again.

    Thank you for staying at HOTEL MYSTAYS Aomori Ekimae. We also appreciate you taking the time to leave us your feedback. We sincerely appreciate your kind words about our room. We will use your feedback to further improve our services. We lo… Show more

    HOTEL MYSTAYS Aomori Station
    20 July 2025
  • Grace

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    1) Decently close to Aomori station 2) Clean and comfortable 3) The hotel provided water dispensers on the floor

    1) Room was quite small. But at least we could still open our suitcases just fine

    Property response:

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. We’re glad to hear that you enjoyed our convenient location, clean and comfortable rooms, and the water dispensers on each floor. We understand that the room may have felt a bit compact — thank you for your understanding and for mentioning that you were still able to open your suitcases without issue. We hope that you will use our hotel again when you come to this area. We look forward to welcoming you.

    Thank you very much for using HOTEL MYSTAYS Aomori Station. We also appreciate your evaluation during your stay and your kind words regarding our hotel. We’re glad to hear that you enjoyed our convenient location, clean and comfortable roo… Show more

    HOTEL MYSTAYS Aomori Station
    19 July 2025
  • Carolyn

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    The staff were very helpful and friendly. The room was clean and comfortable.

    The bathing area is still under construction so unavailable.

    Property response:

    Thank you very much for your stay and for sharing your feedback. However, we regret to inform you that we believe you may have chosen the wrong hotel. We hope that you will choose our hotel again in the future.

    HOTEL MYSTAYS Aomori Station
    18 July 2025
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  • Jamshidbek

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Poh

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Good location and amenities provided.

    The shower wasn't working properly. And I could hear the sound of water coming from the fridge area. I borrowed an iron from the front desk but was asked to carry the iron board and iron by myself even though the staff saw my hands were full. It would be nice if they could send it to my room.

    Property response:

    Thank you for staying at HOTEL MYSTAYS Aomori Station. We also appreciate you taking the time to leave us your feedback. We will use your feedback to further improve our services. We look forward to welcoming you again.

    HOTEL MYSTAYS Aomori Station
    17 July 2025
  • Alex

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Justin

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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