165-0026 Tokyo-to, Phil Park Nakano Bldg., 1-9-4 Arai, Japan
#82 of 1,485 hotels in Tokyo
Guests' ChoiceBased on 90 hotel reviews
9.4Cleanliness
9.6
Comfort
9.3
Location
9.3
Facilities
9.5
Staff
9.0
Value for money
9.1
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 4, 2025
Paul
AustraliaBrilliant location across the street from Nakano Broadway. Fun decor and great space. Washer/dryer was very useful.
Stayed in September 2025
Reviewed: August 9, 2025
Wai
Hong KongExcellent Location Just a few minutes’ walk from the JR station and directly opposite Nakano Broadway—ideal for shopping and exploring Tokyo. Spacious & Family-Friendly Plenty of beds to comfortably accommodate everyone, thoughtfully separated by curtains for added privacy. Fully Equipped Well-stocked with household essentials to ensure a smooth and convenient stay. Inviting Common Area Features a large sofa and big-screen TV—perfect for relaxing, gathering, and enjoying quality time with family.
Stayed in August 2025
Reviewed: August 4, 2025
Alexandra
United KingdomOur only tiny niggle would be that the curtain didn't extend across the whole sleeping area, so we were awoken by bright sunshine at sunrise eg 4 am. Other than that, a great place to stay.
Fantastic apartment, which was great for two adults and two teenagers. It was our favourite property on our visit to Japan. Lots of room, very well-equipped, great transport connections, and an interesting area with good shopping and fantastic places to eat. A taste of real Tokyo life.
Stayed in July 2025
Reviewed: July 15, 2025
Lyndsie
United StatesStruggled figuring out how to turn off all the lights, had to climb up the latter to turn off ones of the top bunk because everything was on when we got there…but that wasn’t a big deal.There was a slight damp smell the room, and I kinda felt like a dust to the top of the deuvey, it was clean but a little dusty and dated in some ways. Plenty of towels but they were small and dark grey (prefer white when I am hotels because I know they have been bleached)
Huge room, you get an entire floor. Air conditioner was on a blaring when we got there which was great. Very very close to Nanko Broadway, which has everything we needed. Close to train. Although we didn’t use anything, they provide toothbrush, shampoo, conditioner, ear plugs and some snacks. Loved the water bottle filing station, water tasted good, not sure if it was actually filtered. Also had a huge TV which was great. Shower was small but very clean.
Stayed in July 2025
Reviewed: July 7, 2025
Gabriel
ArgentinaI would have been great to have a toaster and dish towels. But it is minor detail, we loved it.
Stayed in July 2025
Reviewed: June 7, 2025
Martin
FinlandNothing
Our room was spacious, enough place for family with 3 kids, well equipped kitchen and with everything we needed for a comfortable stay. Location was excellent,situated in a lively area with plenty shops and restaurants. Very convenient for getting around the city, with easy access to a nearby train station (only 6 min walk from Nakano station)
Stayed in June 2025
Reviewed: May 27, 2025
Julian
United KingdomNothing comes to mind
Huge space, perfect for a family. All the amenities you'd expect and more. Great location. I would definetly stay there again
Stayed in April 2025
Reviewed: May 22, 2025
Khanna
IndiaLift area
Clean
Stayed in May 2025
Reviewed: May 12, 2025
Ori
IsraelEverything. The spacious appartment.
Stayed in May 2025
Reviewed: May 5, 2025
Alejandro
JapanSmelly pipes and toilet.
Convinient location, no noises, good shower, big common space
Stayed in May 2025
Reviewed: April 20, 2025
Lou
United StatesNothing!
Everything was comfortable, well-decorated and clean! It was also very well-situated in the heart of Nakano! We loved it!
Stayed in April 2025
Reviewed: April 11, 2025
Murilo
BrazilThere is some windows that we can't cover so in the morning have light!
Everything was amazing, the room is huge and have all the facilities that we need. It's 5 minutes walking from nakano station but you can go inside the sun mall and the nakano broadway straight to the hotel! The beds are really good and there is everything you need 5 minutes walking from the hotel :) The host was amazing as well.
Stayed in April 2025
Reviewed: March 29, 2025
Michael
AustraliaThe only thing we were worried about was that we tried checking in and were on the wrong floor and got access to another person's room by mistake. Wasn't sure if that could happen to our own room until we worked out lock system.
Stayed in March 2025
Reviewed: March 22, 2025
Derek
AustraliaGreat layout and atmosphere. Loved it.
Stayed in March 2025
Reviewed: March 16, 2025
Syikin
MalaysiaNothing - was perfect
Everything - location, cool setup, very comfortable
Stayed in March 2025
Reviewed: March 8, 2025
Anazeena
AustraliaNothing at all.
Excellent property for families and groups. The location is fantastic and fit out beautiful. Some of the most comfortable beds we stayed in. Would definitely stay again and no hesitation in highly recommending this property. There is a car park 100m away, multiple food options with Nakano Broadway literally across the road and a very easy transit to the Airports by train or direct limousine bus.
Stayed in February 2025
Reviewed: February 20, 2025
Briony
AustraliaWe had issues with the heating. The control panel was temperamental and wasn’t allowing us to reduce the temperature. Once we managed to turn it off it then would not turn on again. Staff were helpful in trying to trouble shoot via messages though. It also had a terrible smell when turned back on.
Perfect for families with everything we needed. Location was brilliant, directly across from shops, restaurants and convenience stores and train station an easy walk through the shopping mall.
Stayed in February 2025
Reviewed: February 11, 2025
Hare
GuamPeople above were loud on a Friday laughing and stomping constantly until 1am. Close to the road so if you’re a light sleeper you’ll hear emergency cars.
Love Nakano city and this apartment, would love to keep coming back with the family.
Stayed in February 2025
Reviewed: February 2, 2025
David
United StatesLadder to bunk bed is not the best and the step up to the bathroom was a suprise in the dark. A small dim led or blue light would be nice.
Great location, restaurants, and amenities of the property. Beds were comfortable, large space and large tv (smart tv) was nice after long day of walking
Stayed in February 2025
Reviewed: January 30, 2025
Daniel
AustraliaLift can be very busy.
Plenty of space, comfortable, washer + dryer. The apartment is nicely styled.
Stayed in January 2025
Reviewed: January 26, 2025
Natalee
New ZealandNo tea or coffee provided or facilities, which is a standard when travelling! A coffee machine would be ideal but no tea or coffee on arrival was disappointing.
This was a well thought out property, very cool, funky apartment style. Great for families with teenagers, kids! Super handy to a major train station with a heap of cheap eateries all with 5 mins walk! The washing machine/dryer was handy, too. I would book this apartment again.
Stayed in January 2025
Reviewed: January 19, 2025
Brad
AustraliaGreat location and value for money with a group of 7
Stayed in January 2025
Reviewed: January 15, 2025
Cass
MalaysiaAn apartment unit right above a noisy commercial shop lot. We had a hard time trying to get into the premise since our luggage bags cant seem to fit in the lift at once, also people coming up and down from the lift stalled us from getting in smoothly when peak hours hit for shops.
Funky creative design space that's very spacious and clean for our luggage bags. Nearby location was amazing since train station, convenience stores, shops and food streets are all within walking distance. We could easily grab dinner late at night and do some last minute shopping at the very end of the day. Overall it really exceeds our expectation during our stay! Its definitely a place for a group of friends who travel together and likes to hang out a lot.
Stayed in January 2025
Reviewed: January 9, 2025
Ashley
AustraliaI wish it had some local information provided “like - train maps or city maps or great eateries to try. Yes we used our own phones to search info but it’s nice when there are already some recommendations or suggestions.
It’s so spacious very comfortable for a family of 5 . Quirky colourful and well thought out apartment, It was clean and neat and tidy. Lots of room for suitcases and luggage which can be space invaders It was self check in by an iPad you log into to enter the apartment and it was no hassle at all. Was a great location- a bit quieter and a few train stations away from all the action - it was nice to come home too after busy streets and packed transport
Stayed in December 2024
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