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Reviews of illi Esu Nakano This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

165-0026 Tokyo-to, Phil Park Nakano Bldg., 1-9-4 Arai, Japan

#82 of 1,485 hotels in Tokyo

Guests' Choice

Review Score

Based on 90 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.0

  • Value for money

    9.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 4, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Brilliant location across the street from Nakano Broadway. Fun decor and great space. Washer/dryer was very useful.

    Stayed in September 2025

  • Reviewed: August 9, 2025

    9.0
    The hotel offers a spacious, well-equipped room for our family stay in Tokyo, conveniently located just minutes from the
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent Location Just a few minutes’ walk from the JR station and directly opposite Nakano Broadway—ideal for shopping and exploring Tokyo. Spacious & Family-Friendly Plenty of beds to comfortably accommodate everyone, thoughtfully separated by curtains for added privacy. Fully Equipped Well-stocked with household essentials to ensure a smooth and convenient stay. Inviting Common Area Features a large sofa and big-screen TV—perfect for relaxing, gathering, and enjoying quality time with family.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Fantastic and vibrant place to stay which gives you a taste of real Tokyo life.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights

    Our only tiny niggle would be that the curtain didn't extend across the whole sleeping area, so we were awoken by bright sunshine at sunrise eg 4 am. Other than that, a great place to stay.

    Fantastic apartment, which was great for two adults and two teenagers. It was our favourite property on our visit to Japan. Lots of room, very well-equipped, great transport connections, and an interesting area with good shopping and fantastic places to eat. A taste of real Tokyo life.

    Stayed in July 2025

  • Reviewed: July 15, 2025

    10
    I would stay here again
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Struggled figuring out how to turn off all the lights, had to climb up the latter to turn off ones of the top bunk because everything was on when we got there…but that wasn’t a big deal.There was a slight damp smell the room, and I kinda felt like a dust to the top of the deuvey, it was clean but a little dusty and dated in some ways. Plenty of towels but they were small and dark grey (prefer white when I am hotels because I know they have been bleached)

    Huge room, you get an entire floor. Air conditioner was on a blaring when we got there which was great. Very very close to Nanko Broadway, which has everything we needed. Close to train. Although we didn’t use anything, they provide toothbrush, shampoo, conditioner, ear plugs and some snacks. Loved the water bottle filing station, water tasted good, not sure if it was actually filtered. Also had a huge TV which was great. Shower was small but very clean.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    9.0
    Super comfortable, a great place to come to after a day of adventures in Tokyo and relax
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    I would have been great to have a toaster and dish towels. But it is minor detail, we loved it.

    Stayed in July 2025

  • Reviewed: June 7, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Our room was spacious, enough place for family with 3 kids, well equipped kitchen and with everything we needed for a comfortable stay. Location was excellent,situated in a lively area with plenty shops and restaurants. Very convenient for getting around the city, with easy access to a nearby train station (only 6 min walk from Nakano station)

    Stayed in June 2025

  • Reviewed: May 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights

    Nothing comes to mind

    Huge space, perfect for a family. All the amenities you'd expect and more. Great location. I would definetly stay there again

    Stayed in April 2025

  • Reviewed: May 22, 2025

    10
    Clean place with good location
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Lift area

    Clean

    Stayed in May 2025

  • Reviewed: May 12, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything. The spacious appartment.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Smelly pipes and toilet.

    Convinient location, no noises, good shower, big common space

    Stayed in May 2025

  • Reviewed: April 20, 2025

    10
    Very nice apartment, we definitely recommend it!
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Everything was comfortable, well-decorated and clean! It was also very well-situated in the heart of Nakano! We loved it!

    Stayed in April 2025

  • Reviewed: April 11, 2025

    10
    Amazing stay 15 min from shinjuku!
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 5 nights

    There is some windows that we can't cover so in the morning have light!

    Everything was amazing, the room is huge and have all the facilities that we need. It's 5 minutes walking from nakano station but you can go inside the sun mall and the nakano broadway straight to the hotel! The beds are really good and there is everything you need 5 minutes walking from the hotel :) The host was amazing as well.

    Stayed in April 2025

  • Reviewed: March 29, 2025

    9.0
    Hidden Gem
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing we were worried about was that we tried checking in and were on the wrong floor and got access to another person's room by mistake. Wasn't sure if that could happen to our own room until we worked out lock system.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Great layout and atmosphere. Loved it.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    9.0
    Perfect for groups in lively Nakano
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing - was perfect

    Everything - location, cool setup, very comfortable

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing at all.

    Excellent property for families and groups. The location is fantastic and fit out beautiful. Some of the most comfortable beds we stayed in. Would definitely stay again and no hesitation in highly recommending this property. There is a car park 100m away, multiple food options with Nakano Broadway literally across the road and a very easy transit to the Airports by train or direct limousine bus.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    So good that we rebooked immediately for when we return to Tokyo at the end of our Japan trip.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We had issues with the heating. The control panel was temperamental and wasn’t allowing us to reduce the temperature. Once we managed to turn it off it then would not turn on again. Staff were helpful in trying to trouble shoot via messages though. It also had a terrible smell when turned back on.

    Perfect for families with everything we needed. Location was brilliant, directly across from shops, restaurants and convenience stores and train station an easy walk through the shopping mall.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    Beautiful place! Love it!
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    People above were loud on a Friday laughing and stomping constantly until 1am. Close to the road so if you’re a light sleeper you’ll hear emergency cars.

    Love Nakano city and this apartment, would love to keep coming back with the family.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    9.0
    We loved our stay and will return again.
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Ladder to bunk bed is not the best and the step up to the bathroom was a suprise in the dark. A small dim led or blue light would be nice.

    Great location, restaurants, and amenities of the property. Beds were comfortable, large space and large tv (smart tv) was nice after long day of walking

    Stayed in February 2025

  • Reviewed: January 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 4 nights

    Lift can be very busy.

    Plenty of space, comfortable, washer + dryer. The apartment is nicely styled.

    Stayed in January 2025

  • Reviewed: January 26, 2025

    9.0
    Great location, awesome stylish apartment, great with teenager kids
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    No tea or coffee provided or facilities, which is a standard when travelling! A coffee machine would be ideal but no tea or coffee on arrival was disappointing.

    This was a well thought out property, very cool, funky apartment style. Great for families with teenagers, kids! Super handy to a major train station with a heap of cheap eateries all with 5 mins walk! The washing machine/dryer was handy, too. I would book this apartment again.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Comfy beds with modern facilities, beats staying in a boring hotel 😁
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and value for money with a group of 7

    Stayed in January 2025

  • Reviewed: January 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights

    An apartment unit right above a noisy commercial shop lot. We had a hard time trying to get into the premise since our luggage bags cant seem to fit in the lift at once, also people coming up and down from the lift stalled us from getting in smoothly when peak hours hit for shops.

    Funky creative design space that's very spacious and clean for our luggage bags. Nearby location was amazing since train station, convenience stores, shops and food streets are all within walking distance. We could easily grab dinner late at night and do some last minute shopping at the very end of the day. Overall it really exceeds our expectation during our stay! Its definitely a place for a group of friends who travel together and likes to hang out a lot.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    10
    Fantastic spacious appartment in a quieter suburb which is lovely to com home too after a busy day.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    I wish it had some local information provided “like - train maps or city maps or great eateries to try. Yes we used our own phones to search info but it’s nice when there are already some recommendations or suggestions.

    It’s so spacious very comfortable for a family of 5 . Quirky colourful and well thought out apartment, It was clean and neat and tidy. Lots of room for suitcases and luggage which can be space invaders It was self check in by an iPad you log into to enter the apartment and it was no hassle at all. Was a great location- a bit quieter and a few train stations away from all the action - it was nice to come home too after busy streets and packed transport

    Stayed in December 2024

Showing 1 - 25

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