Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Tokyo-to hotel reviews
  4. Tokyo hotel reviews
  5. Reviews of illi Surp Shiba-Park

Reviews of illi Surp Shiba-Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

105-0012 Tokyo-to, Minato-ku Shibadaimon 1-10-12, Japan

#119 of 1,485 hotels in Tokyo

Guests' Choice

Review Score

Based on 26 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    8.7

  • Value for money

    8.7

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 20, 2025

    10
    It was comfortable, peaceful and quiet. We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing- we liked everything

    It was quite a nice setup and the furniture was nice, especially the beds- they were very comfortable

    Stayed in August 2025

  • Reviewed: August 2, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    All was great.

    Very large and beautiful apartment, in a great location near the metro station. Staff was really kind and flexible with us. Top!!

    Stayed in July 2025

  • Reviewed: July 30, 2025

    10
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    We highly recommend this property. It has Great location, close to underground Dimond Station. Studio itself very clean, new and spacious.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Although Illi Stays continuously reminds guests to respect other guests and asks for no loud music/talking after 10pm and no running or jumping. We did experience an issue with the running/jumping for the floor above us. After a long period of time we did have to complain as it was already past 11pm at night and the running was the whole length of the property not just a single area. This property's accommodations were great. The one issue is the sensor light in the toilet room. It does not stay on long enough and if you're in there for a period of time, the light will shut off and your in the dark. Moving around or waving a hand is not always picked up by the sensor. It's a hit or miss if the light will come back on right away after moving around. It's actually quite a nuisance to have to do that. The sensor light above the front door was more sensitive to motion and stayed on longer than the sensor light in the toilet room.

    The comfortability, cleanliness, privacy, spaciousness and accommodations at the property really helped achieve the purpose of our vacation which was to be able to relax and spend time together as a family while experiencing the beautiful country of Japan. Illi Stays did provide the necessities for daily needs which is a luxury. Dishware and cooking equipment provided in the kitchen. Laundry detergent, shampoo, soap, conditioner, hair dryer etc in the bathroom.

    Stayed in June 2025

  • Reviewed: July 2, 2025

    10
    Great stay and loved the space
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was great

    Great space with plenty of room for 4 adults. Very clean and has everything you need for a comfortable stay. A/C was great as well for summer heat in June. Highly recommend and will stay again when in town.

    Stayed in July 2025

  • Reviewed: April 19, 2025

    9.0
    Perfect Tokyo stay!
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    English instructions for the washing machine and air conditioning would have been good but not a deal breaker.

    We loved our stay! Excellent location, lots of restaurants and convenience stores super close like Familymart, Lawsons, 7/11 etc. Brand new apartment, very spacious for Tokyo. It comfortably fit my family of four. The kids enjoyed Netflix to relax after a big day out. Everything you need is here and it was the perfect base to explore Tokyo. A very quiet neighbourhood at night which is exactly what we wanted. Amazing customer service, we requested an early check-in and late check-out.

    Stayed in April 2025

  • Reviewed: April 15, 2025

    10
    It was amazing!
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect first stop first time in Tokyo. Family loved all the space and amenities. Thank you

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Best
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was great. There was nothing at fault. Really big apartment for tokyo

    Stayed in March 2025

  • Reviewed: January 29, 2025

    9.0
    Perfect stay
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    4pm check in very late but can drop bags

    Great location, perfect for families, loved this place! Would definitely rebook

    Stayed in January 2025

  • Reviewed: January 24, 2025

    9.0
    Great location and amenities
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very inflexible as unmanned with strict 4pm check-in/10am check-out which was unnecessary given property was setup and available much earlier. No storage option given the early checkout. Otherwise would highly recommend.

    Great location, immaculate facilities (brand new). Very comfortable beds / pillows. Lovely bars/restaurants nearby

    Stayed in January 2025

  • Reviewed: November 22, 2024

    10
    Super location and great room for families
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing actually.

    we were a family of 6. 4 different lines nearby allowed us to travel easily around tokyo. Direct trains to tsukiji, harry potter and Disneyland. Many eateries and family marts too. The beds were great and the host was super accommodating with our requests. And a view of tokyo tower from the room :)

    Stayed in November 2024

  • Reviewed: November 13, 2024

    10
    We had an amazing stay at a great place in and even better location. Its so lose to the station!
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    It was really cold sometimes and we couldnt adjust the temperature.

    The room was really nice and clean and they had a lot of amenities and complimentary services like free washing and drying. They also provided tableware!

    Stayed in November 2024

  • Reviewed: November 7, 2024

    10
    Loved staying here so much better than a traditional hotel room. Also the water pressure was amazing!
    • Leisure trip
    • Travelers with friends
    • Superior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The space!

    Stayed in November 2024

  • Reviewed: October 15, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    It would be nice to have some tea and coffee

    Size of the space and cleanliness. Accessibility to the subway station.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    10
    Place was amazing, it had everything we needed. Definitely would book again next time.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Place had everything we needed and looking for.

    Stayed in October 2024

  • Reviewed: August 21, 2025

    7.0
    Overall the place is beautiful, great for a family but for an extended stay they just need to provide a few extra cleani
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    Beds on floors, not being able to open windows, the AC units all dripped water, the sheets on beds were smelly (they smelt like they had been left in the washing machine too long without drying) I had to wash them again myself, no cleaning equipment provided (broom/vaccum), not enough paper towel or even just some tea towels. It’s a lovely place but staying for a week you need some extra things.

    Separate bedroom, and overall facilities were lovely.

    Stayed in August 2025

  • Reviewed: July 7, 2025

    1.0
    Not the greatest
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty linen

    Nice

    Stayed in July 2025

  • Reviewed: August 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: May 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: April 12, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: January 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: December 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: November 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!