Reviews of illi Tex Aoyama 5 stars
1070062 Tokyo-to, Aoyama Fusion Bldg. 3-4F, 2-14-15 Minami-Aoyama, Japan

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGood value for money, excellent location 300m from the nearest subway station. Very stylish neighborhood, not touristic at all either great restaurants & coffee shops. I would definitely book it again.
No facilities for cleaning ie a vacuum or a mop. And no information regarding the garbage we didn’t know where to throw them.
Thank you very much for choosing illi Tex Aoyama from among the many accommodation facilities available. We would also like to express our sincere gratitude for taking the time to write such a wonderful review. Our hotel is conveniently located near the station and offers excellent accessibility. Cleaning supplies are managed by our cleaning staff and are not provided in the rooms. Additionally, if you request garbage collection, our staff will come to collect it. We apologize for any inconvenience caused by the unclear explanation. illi stays is an unmanned hotel that combines the comfort of home with the hospitality of a hotel. We will continue to make improvements to ensure your satisfaction. We look forward to welcoming you again in the future.
Thank you very much for choosing illi Tex Aoyama from among the many accommodation facilities available. We would also like to express our sincere gratitude for taking the time to write such a wonderful review. Our hotel is conveniently loc… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat flat in a lovely location
All was good
Thank you very much for choosing illi Tex Aoyama from among the many accommodation facilities available. We would also like to express our sincere gratitude for taking the time to write such a wonderful review. Our hotel is conveniently located near the station and boasts an excellent location. The rooms are spacious enough to comfortably accommodate six people, making them ideal for families and groups. We are delighted to hear that you enjoyed your stay with us. illi stays is an unmanned hotel that combines the comfort of home with the hospitality of a hotel. We will continue to make improvements to ensure your satisfaction. We look forward to welcoming you back in the future.
Thank you very much for choosing illi Tex Aoyama from among the many accommodation facilities available. We would also like to express our sincere gratitude for taking the time to write such a wonderful review. Our hotel is conveniently loc… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLocation was great. Close to train station, shopping and dining. Very roomy and comfortable. Bonus was having Lawson right next door.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewGood size for family of 4
unmanned, needed help with luggae transport with Yamato from Osaka
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write this very positive review. Your feedback is an encouragement to us. We are delighted that you were satisfied with your stay. illi Stays is an uninhabited hotel that combines the hospitality of a hotel with the comfort of home. We will continue to make improvements to ensure your satisfaction in the future. illi stays are located in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu, Minami Aoyama, Gotanda and Ebisu. We hope you will find your favourite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write this very positive review. Your feedback is an encouragement to us. We are delighted … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewCentrally located for shopping in the Shibuya district, visiting museums, and visiting parks. Everything went smoothly during check-in. Clean rooms, well-equipped.
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Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewPerfect room size for family, perfect location. our stay was all perfect.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is very encouraging to us. We are very happy to hear that you are satisfied with our services. illi Stays is an unmanned hotel that combines the hospitality of a hotel with the comforts of home. We will continue to make improvements to satisfy our guests. illi stays are located in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu, Minami Aoyama, Gotanda, and Ebisu. We hope you will find your favorite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is very encouraging to us. We are very … Show more
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewHow spacious and nice it was.
The price was rather high for our liking.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is very encouraging to us. We are very happy to hear that you are satisfied with our services. illi Stays is an unmanned hotel that combines the hospitality of a hotel with the comforts of home. We will continue to make improvements to satisfy our guests. illi stays are located in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu, Minami Aoyama, Gotanda, and Ebisu. We hope you will find your favorite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is very encouraging to us. We are very … Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe location is great, close to Gaiemma station with quick access to Shibuya and Shinjuku. The apartment (401) was very clean, the beds were very comfortable. We enjoyed all the space in the apartment with a big table and sofa area. The TV was great too. There are plenty of plug sockets and the wifi was good. A fully equipped kitchen with fridge, microwave a kettle. The shower was great and the washing machine was quick and efficient. Check-in was simple via an ipad near the door and there is a good elevator/lift. The Lawsons convenience store next door was small but had most things you would need and there are plenty of restaurants nearby. Whilst the apartment was quite pricey, the extra space was worth it. I would definitely stay here again if I return to Tokyo.
A very minor thing, but a few more towel hooks in the bathroom would be useful.
Thank you for staying at the illi Tex Aoyama. Also, thank you for taking the time to post good review. We will continue to aim for a hotel where our guests can spend their time comfortably. Our hotels are located in many other places in Tokyo besides Aoyama that are easily accessible. Please stay at the Ili Hotel in other locations as they are also highly recommended. We look forward to seeing you again. illi Tex Aoyama
Thank you for staying at the illi Tex Aoyama. Also, thank you for taking the time to post good review. We will continue to aim for a hotel where our guests can spend their time comfortably. Our hotels are located in many other places in To… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe quiet location on two train lines was perfect for us. It was really nice to slow down at the end of the day. The size was great as well.
We had a small issue figuring out how to get door locked. Staff responded quickly and it resolved.
Thank you for staying at the illi Tex Aoyama. Also, thank you for taking the time to post good review. We are glad you had a pleasant stay at our hotel. However, we apologize for the inconvenience caused by the room key lock. In the future, we will create easy-to-understand guides so that customers will not have problems. We look forward to seeing you again. illi Tex Aoyama
Thank you for staying at the illi Tex Aoyama. Also, thank you for taking the time to post good review. We are glad you had a pleasant stay at our hotel. However, we apologize for the inconvenience caused by the room key lock. In the future… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewLocation was very convenient
Only minor issues. Could use some racks for hanging hand towels etc in the main bathroom sink area. The carpet did not seem vacuumed upon arrival. The room was very humid, so clothing and bedding felt moist. A broom or something to sweep would be useful for longer stays. There was also snot on the walls beside the beds which our family cleaned.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking the time to write such a very positive review. We are very happy to hear that you had a pleasant stay with us. Your feedback is an encouragement to us. We apologize for any discomfort you may have experienced in your room. We will work to improve our cleaning system and be more thorough in the future. We ask for your kind understanding. illi stays is an unmanned hotel that combines the comfort of a home with the hospitality of a hotel. We will continue to make improvements to ensure your satisfaction. We have several illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu, Minami Aoyama, and Gotanda. We hope you will find your favorite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking the time to write such a very positive review. We are very happy to hear that you had a pleasant sta… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewOur family of 4 stayed in apt 301 for 4 nights and everything was just perfect. By the end of our vacation it was even sad to leave our home :( The interior, furniture and equipment were modern, the lights scenarios were very convenient, the bathroom was super comfortable! The location is convenient and the area is very safe, we bought breakfast every morning at Lawson downstairs.
Not a minus, but a hint/positive feedback for further improvement for your guests: - add welcome water, tea and coffee would be a nice gesture, in fact it has nothing to do with potential insects,etc. - add more hangers (as there’s no any closet/shelves to store clothes) - add some hooks in the bathroom (there’s only 1 at the shower!) - for a long stay having an iron and a vacuum cleaner would be nice :)
Thank you very much for choosing illi Amu Shimokitazawa from amongst the many accommodation options available. We would also like to thank you again for taking the time to write this very kind review. We are very happy to hear that you had a pleasant stay with us. Your feedback is an encouragement to us. Thank you very much for your valuable feedback about the furnishings in your room. We will take this into consideration in the future. illi stays is an uninhabited hotel that combines the comfort of a home with the hospitality of a hotel. We will continue to make improvements to ensure your satisfaction. There are several illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu and Minami Aoyama. Please find your favourite place. You can make a reservation at a discount with a coupon that can be used from the next time. We hope you will make use of it. We look forward to welcoming you again.
Thank you very much for choosing illi Amu Shimokitazawa from amongst the many accommodation options available. We would also like to thank you again for taking the time to write this very kind review. We are very happy to hear that you had … Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewEasy check in (did the pre check-in a few days before). Very comfortable beds. Great amenities with a convenience store directly beneath so easy to get supplies. Great location for exploring Shibuya area
Nothing. Everything was great
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write this very kind review. We are very happy to hear that you had a pleasant stay with us. Your feedback is an encouragement to us. illi stays is an uninhabited hotel that combines the comfort of a home with the hospitality of a hotel. We will continue to make improvements to ensure your satisfaction. There are several illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu and Minami Aoyama. We hope you will find your favourite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write this very kind review. We are very happy to hear that you had a pleasant stay with us… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewThe place looks amazing and feels luxurious. Value is amazing. Complete supplies in the kitchen, bathroom, and laundry. Easy access to the train. Lawson's right next door so quick trips for any needs are no problem. I made a mistake with my booking and it was promptly solved by the team from illi. Highly recommended!
Bathroom light can be too bright when turned on while others are sleeping. Maybe add curtain? but it's really not an issue. Some english instructions for the washing machine can help.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is an encouragement to us. Thank you very much for taking the time to comment on the English instructions for the washing machine. We will introduce this in the future. illi stays is an unmanned hotel that combines the comfort of a home with the hospitality of a hotel. We will continue to make improvements to ensure customer satisfaction. There are several illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu and Minami Aoyama. We hope you will find your favourite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is an encouragement to us. Thank you very … Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewthe room was very big and comfy. beds were also very comfortable.
the bees bar didn't server under 12s. floor seemed a little dusty.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is an encouragement to us. We are very sorry to hear that the floors were dusty and not cleaned properly. We will ensure that this does not happen again in the future. illi stays is an unmanned hotel that combines the comfort of a home with the hospitality of a hotel. We will continue to make improvements to ensure customer satisfaction. There are several illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu and Minami Aoyama. We hope you will find your favourite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is an encouragement to us. We are very sor… Show more
Reviewed: 28 March 2025 · Stayed in February 2025
Verified reviewThis place is beautiful and large. 2 large queen bunkbeds, a living room and dining area with a large conference table and a huge bathroom. Looked very modern and had all the amenities you could ever need.
It was a contactless entry. We couldn't get in early or leave our bags there.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is an encouragement to us. Please note that early check-in is subject to cleaning conditions. We thank you for your patience. illi stays is an unmanned hotel that combines the comfort of a home with the hospitality of a hotel. We will continue to make improvements to ensure your satisfaction. There are several illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu and Minami Aoyama. We hope you will find your favourite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama amongst all the accommodation options. We would also like to thank you again for taking the time to write such a very positive review. Your feedback is an encouragement to us. Please note tha… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewVery functional and well designed space. Very quiet and super spacious for Tokyo! Bathroom setup was excellent and we used the washer dryer.
Based on the photos of the unit with the bunk bed it looks like there are four beds. This was my mistake but disappointing for our teens who were squished in a double bed.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking time out of your precious time to give us such a very positive review. Your feedback is an encouragement to us. We apologize for the confusion caused by the confusing bed photo and for any inconvenience caused during your stay. We hope that you had a pleasant stay and we look forward to seeing you again in the near future. We hope you had a pleasant stay. illi stays is an unmanned hotel that combines the comforts of home with the hospitality of a hotel. We will continue to make improvements for your satisfaction. We have several illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu, and Minami Aoyama. We hope you will find your favorite place. We look forward to welcoming you again.
Thank you very much for choosing illi Tex Aoyama among the many lodging options available. We would also like to thank you again for taking time out of your precious time to give us such a very positive review. Your feedback is an encourage… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewSuper close to the subway, literally 3 minutes walk from exit 4a/b of Gaiemmae subway station (on the Ginza line). Apartment is massive, with large dining table, fully equipped kitchen with induction cooker and stovetops, sufficient cutleries. Bed is nice and comfortable and has adequate number of charging ports near the bedside. Toilet is massive with his and hers sink and separate toilet/bath areas. The washing machine/dryer is so thoughtful and really helped with our stay. Location is also superb, super close to the convenience store (Lawson - 24 hrs). Chats via messaging in Booking.com was fantastic.
Check in is unmanned and do-it-yourself, so it can be slightly slow if you don't pre-check in (remember to pre-check in before the day of check in). This place is more like a apartment-hotel so they don't do daily cleaning of the room, you'd have to leave the garbage outside daily and message the hotel to collect the garbage - they did provide sufficient amenities (e.g. 2 towels/person for a 4 night stay). Otherwise, absolutely fantastic.
Thank you for choosing illi Tex Aoyama Thank you very much for choosing illi Tex Aoyama from amongst the many accommodation options available. We would also like to thank you again for taking the time to write a review. We are delighted that you have praised our hotel. Your feedback is an encouragement to us. Please do not hesitate to contact us via message regarding your request for waste collection. Our staff will come and collect it. We thank you for your patience. illi stays is an unmanned hotel that combines the comfort of a home with the hospitality of a hotel. We will continue to make improvements to ensure your satisfaction. There are 10 illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu and Minami Aoyama. We hope you will find your favourite place. We look forward to welcoming you again.
Thank you for choosing illi Tex Aoyama Thank you very much for choosing illi Tex Aoyama from amongst the many accommodation options available. We would also like to thank you again for taking the time to write a review. We are del… Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewEnough beds, stylish apartment, kitchen and washing machine. Quick respond from staff via email/messages through booking.com.
Unfortunately the accommodation staff could not provide a dustpan or broom to loan during our stay (and no vacuum cleaner) when asked. So it was a little bit messy on the floor with our young child eating cookies and leaving crumbs everywhere, so I was eagerly awaiting the one time cleaning included with our 9 nights stay. I like a daily clean floor, but perhaps that is just me.
Thank you very much for choosing illi Tex Aoyama from the many accommodations available. We would also like to thank you again for taking the time to write a review. We are very happy that you praised our hotel so much. Your feedback is an encouragement to us. However We are very sorry that we could not lend you cleaning supplies. In the future, we will improve the lending of these items so that we can be more flexible. We thank you for your patience. illi stays is an unstaffed hotel that combines the comfort of a home with the hospitality of a hotel. We continue to make improvements to ensure your satisfaction. There are illi stays in Shimokitazawa, Nakano, Shibuya, Shinjuku, Yotsuya, Hamamatsucho, Azabu and Minami Aoyama. We hope you will find your favorite place. We look forward to welcoming you again. illi Tex Aoyama
Thank you very much for choosing illi Tex Aoyama from the many accommodations available. We would also like to thank you again for taking the time to write a review. We are very happy that you praised our hotel so much. Your feedback is an … Show more