Reviews of insomnia KYOTO OIKE 3 stars
604-0022 Kyoto, Kyoto, Oikeno-cho 314, Oshikoji-sagaru Muromachi-dori, Nakagyo-ku, Kyoto-shi, Japan
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe snacks and drinks, exceptional well laid out room with every convenience
Could have been more laundry machines, we went to a separate laundry as there was only 1 machine for the hotel.
Thank you so much for your kind words! We're so glad you enjoyed those aspects of your stay. We also sincerely appreciate you bringing the issue with the laundry facilities to our attention. Your feedback is invaluable as it helps us identify areas for improvement. We will use your comments to review our current laundry setup and consider options for adding more machines in the future. We hope to have the opportunity to welcome you back and provide a more seamless and comfortable experience. insomnia KYOTO OIKE front desk Kaneko
Thank you so much for your kind words! We're so glad you enjoyed those aspects of your stay. We also sincerely appreciate you bringing the issue with the laundry facilities to our attention. Your feedback is invaluable as it helps us … Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThis hotel is an absolute hidden gem. the quality of the hotel, the staff, the room, everything was amazing. Of all the things I would recommend to someone visiting Japan, I would say Kyoto has been my favourite city and this hotel has been incredible.
I really struggle to think of anything I didn't like. It really feels like the hotel has been well thought out and considered, down to the elevator automatically selecting your floor when you swipe your card.
Thank you so much for your wonderful review! We’re truly honored by your kind words and thrilled to hear that you had great stay with us. It means world to know that our hotel contributed to making Kyoto your favorite city in Japan. We would be absolutely delighted to welcome you back anytime. Thank you again, and we hope to see you in Kyoto soon! Warmest regards, insomnia KYOTO OIKE guest service Kaneko
Thank you so much for your wonderful review! We’re truly honored by your kind words and thrilled to hear that you had great stay with us. It means world to know that our hotel contributed to making Kyoto your favorite city in Japan. We wo… Show more
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewRooms Games in the lobby
We were 4 days in the hotel. They could have added more variation in the bread and snacks.
Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear that you enjoyed your time at our hotel and appreciated the game area in the lobby — it's great to know it added a bit of fun to your stay. We also sincerely appreciate your comment regarding the bread and snack selection. Your feedback is invaluable, and we will certainly take it into consideration as we look to improve the variety and quality of our offerings. We would be honored to welcome you back on your next visit to Kyoto. Warm regards, insomnia KYOTO OIKE Receptionist YU
Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear that you enjoyed your time at our hotel and appreciated the game area in the lobby — it's great to kn… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRoom size was good, clean, very helpful staff, nice to have the free refreshments
Only one laundry machines
Thank you for staying at insomnia KYOTO OIKE. We are very happy to hear from your post that you had a pleasant stay during your stay with us. We are very pleased to hear your compliments about our staff. We are here to support you anytime. However, we apologize for the inconvenience regarding the laundry. We have one washer and one dryer in our hotel. There is also a laundromat nearby. Please consider using that if you like. Thank you very much for taking time out of your busy schedule to write about our hotel. We all look forward to seeing you again when you come back to Kyoto. insomnia KYOTO OIKE Receptionist Mizuno
Thank you for staying at insomnia KYOTO OIKE. We are very happy to hear from your post that you had a pleasant stay during your stay with us. We are very pleased to hear your compliments about our staff. We are here to support you anytime. … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe room was lovely, it felt huge after staying in a very small Tokyo hotel. Large bed, good sized shower, and the lounge was lovely. We visited for our honeymoon and the staff surprised us with a cute message on the bed. Everyone there was super helpful and nice! We will recommend Insomnia to anyone we know visiting Kyoto :)
Thank you very much for staying with us, and for taking the time to share such a kind review. We’re truly honored that you chose our hotel for such a special occasion as your honeymoon. It’s wonderful to hear that you found the room spacious and comfortable, especially after your stay in Tokyo, and that you enjoyed the large bed, relaxing shower, and our cozy lounge. We’re also delighted that the small honeymoon message prepared by our staff brought a pleasant surprise — your kind words mean a great deal to us. Knowing that our team made a positive impression on you is the best reward we could ask for. Thank you again for recommending Hotel The Celestine Kyoto Gion to others. We would be thrilled to welcome you or your friends back whenever you visit Kyoto again. Warmest regards, insomnia KYOTO OIKE Receptionist Mizuno
Thank you very much for staying with us, and for taking the time to share such a kind review. We’re truly honored that you chose our hotel for such a special occasion as your honeymoon. It’s wonderful to hear that you found the room spacio… Show more
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery welcoming staff! Incredible service, clean, great atmosphere in the lobby with music playing from a record player, clean rooms and free Softdrinks and snacks in the lobby.
Nothing! Everything was perfect!
Thank you so much for staying at our hotel and taking your time to leave here an amazing review. We are pleased that you were satisfied with our hotel's service. If you ever come back to Kyoto, we would love to see you again. Best wishes, insomnia KYOTO OIKE front desk Kaneko
Thank you so much for staying at our hotel and taking your time to leave here an amazing review. We are pleased that you were satisfied with our hotel's service. If you ever come back to Kyoto, we would love to see you again. Best w… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewCleanliness and comfort.
Thank you very much for staying at our hotel. We are delighted that you were satisfied with the cleanliness and comfort of our hotel. We put a lot of effort into our facilities and cleaning to provide a comfortable and pleasant space for our guests, so we are very encouraged that you felt this way. We will continue to strive to improve our services so that you will be even more satisfied in the future. All of our staff look forward to welcoming you back to our hotel. insomnia KYOTO OIKE Receptionist Kako
Thank you very much for staying at our hotel. We are delighted that you were satisfied with the cleanliness and comfort of our hotel. We put a lot of effort into our facilities and cleaning to provide a comfortable and pleasant space for ou… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewOne of the best hotels we have stayed at. The room was spacious and modern, the shower was more than expected from a hotel room. The facilities that the hotel provide with the free bread, cold and hot drinks in the lobby 24/7 is something that sets them aside from other hotels. The staff were exceptional and kind and went out of their way to help us with luggage forwarding ensuring it would get to our next place that day. The location was less than 200m from the train station and easily walkable to the shops, convenience stores and food courts. I will be staying here for future visits and highly recommend it to anyone
Thank you very much for staying at Insomnia Kyoto Oike. We are delighted to hear from your review that you had a comfortable stay with us. We appreciate you taking the time to write a review despite your busy schedule. We look forward to seeing you again when you visit Kyoto. insomnia KYOTO OIKE Receptionist YU
Thank you very much for staying at Insomnia Kyoto Oike. We are delighted to hear from your review that you had a comfortable stay with us. We appreciate you taking the time to write a review despite your busy schedule. We look forward to se… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewIt´s a very nice hotel with a nice vibe. The lounge is cosy, with drinks and bread all day. There is a laundry room which works with coins and rooms are confortable.
I did not have any gluten free options in the lounge.
Thank you for staying at insomnia KYOTO OIKE. We are very happy to hear from your post that you had a pleasant stay during your stay with us. Also, your valuable feedback will be taken into consideration for future hotel management. Thank you very much for taking time out of your busy schedule to write about our hotel. We all look forward to seeing you again when you come back to Kyoto. insomnia KYOTO OIKE Receptionist Mizuno
Thank you for staying at insomnia KYOTO OIKE. We are very happy to hear from your post that you had a pleasant stay during your stay with us. Also, your valuable feedback will be taken into consideration for future hotel management. Thank y… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewThey need more dryers and washing machines !
Thank you for staying at insomnia KYOTO OIKE. We apologize for the inconvenience regarding the laundry. We have one washer and one dryer in our hotel. There is also a laundromat nearby. Please consider using that if you like. Thank you very much for taking time out of your busy schedule to write about our hotel. We all look forward to seeing you again when you come back to Kyoto. insomnia KYOTO OIKE Receptionist Mizuno
Thank you for staying at insomnia KYOTO OIKE. We apologize for the inconvenience regarding the laundry. We have one washer and one dryer in our hotel. There is also a laundromat nearby. Please consider using that if you like. Thank you very… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewFantastic hotel in great location, wish we could have stayed longer. Spacious modern and well equipped rooms. Lovely lounge area with 24h free snacks and drinks as well as games and vinyl music player.
Nothing.
Thank you very much for staying at our hotel. We will do our best to make your stay in Kyoto an even better memory. We look forward to your next visit. insomnia Kyoto Oike Guest Services KANG
Reviewed: 27 July 2025 · Stayed in July 2025
Verified review