Price

Location and stuff

Stayed in June 2025

He mattresses were too hard for our liking, but everything was very clean.

Great location, plenty of restaurants around, easy walk to the station. Staff were very friendly and helpful

Stayed in May 2025

Mattress was slightly lumpy.

Stayed in June 2025

Went to run the A.C. upon first arriving and noticed what looked like mold inside the vent. I promptly shut it off for health and safety.

Very convenient location with easy access to Nagano Station, local busses and surrounding restaurants. Also having the onsen was a great way to decompress after a long day. Bonus points for the cold tub.

Stayed in April 2025

Bit dated, inside and out - time for a complete revamp? But OK for a night or 2. street noise not a problem cos double glazed windows. but walls surprisingly thin - could hear neighbor if they used taps, placed things against wall.

staff usual professionals. typical business hotel facilities, quite a large room, a nice change from usual hotels. SW facing rooms, good for winter light.

Stayed in February 2025

Closed to railway station. Comfortable, clean.

Stayed in February 2025

Everything was great.

The hotel was a 5 min easy walk from Nagano station, very close to shops and restaurants. The room was a little tired but a good size for two people. It was good value for money. The onsen was a nice treat.

Stayed in February 2025

When booking the room i was asked if I needed parking and I had answered yes. They had parking available for cars, anything larger there was a very few outdoor parking spaces. One space had been taken up but a very small k-truck that could easily fit in their parking garage. I was told I had to find coin parking around the hotel on a very snowy winter night. If you drive anything large this is not the hotel for you. The room was desk looked as if it had seen way batter days. It was pretty beat up.

The location was fine as the hotel was a very short walk to the station. The staff were extremely helpful in the check in process. The bathroom was nice and large.

Stayed in February 2025

Nothing I can think of.

Good value and excellent location close to Nagano railway station and many restaurants and bars. Staff were very helpful and stored our bags.

Stayed in January 2025

Valuable , nice room

Stayed in December 2024

Good location just 10 minutes walk from the station. Easy to catch a bus to tourist attractions from there too. Has a baths but we did not use them. Room was spacious and clean, if it a little dated, but had a great view of the city. Coin op laundry was useful.

Stayed in October 2024

During very warm days the hallways and rooms can become very stuffy. Some of the electrics were rather old and were not working as efficiently. Only 1 washing machine and dryer so you could be waiting awhile.

It was close to the train station and easy access to a variety of food places. The staff were friendly and helpful. The rooms were clean.

Stayed in October 2024

Nothing bad, just a basic hotel, but the price was fair for it. Staff and location are great.

Convenient, a few blocks from train station. The station and area has many good food options.

Stayed in August 2024

It was the biggest room we had in our entire one month trip in Japan and for the same price we'd pay for a tiny, hostel room in Tokyo. We loved the onsen. It's a 5 min walk from the train station.

Stayed in May 2024

Decent business type hotel, a bit run down but clean and staff was very helpful

Stayed in May 2024

Has quite good mix of complimentary snacks for guests at Front desk.

Stayed in April 2024

Nothing.

Twin room was spacious and conveniently located within 10mins from the JR station. Staff are helpful with checking in/out. Good view of city and surrounding

Stayed in April 2024

I cannot adjust temperature in my room because it seems to be controlled by center control. The problem is set temperature is high and it’s very hot at night, and I am not sure can I open the window. Self-solving method may be having a portable fan.

Stayed in December 2023

Onsen facility is great

Stayed in January 2024

Well located, spacious rooms

Stayed in January 2024

Very nice helpful English speaking staff. Good location, close to JR and bus

Stayed in November 2023

I think it is a little pricey considering it is in the country side and it is a older hotel. The laundry was cheap but I had to pay 3 rotations to actually dry my clothes. There are also only one washer and one dryer!

The staff were extremely kind and helpful. They helped store my luggage before my check in window and when I checked in and when to my room, the luggage was already there! It's very close to the station and easy to find. The room is a little bigger than the average hotel rooms in Japan.

Stayed in November 2023

I think - and this is just being petty - I wished there was a genkan so we could leave our shoes next to the door (we did anyways because that‘s how we were taught).

Okay where do I start: incredible location, 5 mins from Nagano station on foot, maybe less even. Incredible staff, able to converse and engage in English. Although when „uncertainties“ arise there‘s also additional staff able to fluently communicate in English. It was impeccably clean, no smells, no stains, clean bathrooms. Amenities provided. There was also an indoor Onsen and our room was on the 10th floor so we had a good view of Nagano city. There was a 7-11 very close-by as well and the Hotel staff was kind enough to keep our luggage after we checked-out while we went to visit the monkeys in Jigokoudani. Overall an incredible expierence. Definitely would recommend this location!

Stayed in November 2023

Convenience store quite far from hotel 5-10 minutes walk from jr station to hotel

Clean and comfort bed

Stayed in October 2023