7.5

Reviews of Island Hotel 3 stars

380-0823 Nagano, Nagano, Minamichitose 2-15-8, Japan

  • Min

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Location and stuff

    Price

  • Lisa

    Reviewed: 11 June 2025 · Stayed in May 2025

    Verified review

    Great location, plenty of restaurants around, easy walk to the station. Staff were very friendly and helpful

    He mattresses were too hard for our liking, but everything was very clean.

  • Lay

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Mattress was slightly lumpy.

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  • Mekael

    Reviewed: 6 May 2025 · Stayed in April 2025

    Verified review

    Very convenient location with easy access to Nagano Station, local busses and surrounding restaurants. Also having the onsen was a great way to decompress after a long day. Bonus points for the cold tub.

    Went to run the A.C. upon first arriving and noticed what looked like mold inside the vent. I promptly shut it off for health and safety.

  • 7.0 Good
    Handi

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
  • Grant

    Reviewed: 16 March 2025 · Stayed in February 2025

    Verified review

    staff usual professionals. typical business hotel facilities, quite a large room, a nice change from usual hotels. SW facing rooms, good for winter light.

    Bit dated, inside and out - time for a complete revamp? But OK for a night or 2. street noise not a problem cos double glazed windows. but walls surprisingly thin - could hear neighbor if they used taps, placed things against wall.

    Property response:

    Thank you very much for staying with us. There are still areas to improve, so we will continue to work on them.

    Island Hotel
    21 March 2025
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  • Cameron

    Reviewed: 12 March 2025 · Stayed in February 2025

    Verified review
    Property response:

    Thank you very much for staying with us.

    Island Hotel
    21 March 2025
  • Rahul

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review
  • Olga

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    Closed to railway station. Comfortable, clean.

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  • Beryl

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    The hotel was a 5 min easy walk from Nagano station, very close to shops and restaurants. The room was a little tired but a good size for two people. It was good value for money. The onsen was a nice treat.

    Everything was great.

  • Mark

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review

    The location was fine as the hotel was a very short walk to the station. The staff were extremely helpful in the check in process. The bathroom was nice and large.

    When booking the room i was asked if I needed parking and I had answered yes. They had parking available for cars, anything larger there was a very few outdoor parking spaces. One space had been taken up but a very small k-truck that could easily fit in their parking garage. I was told I had to find coin parking around the hotel on a very snowy winter night. If you drive anything large this is not the hotel for you. The room was desk looked as if it had seen way batter days. It was pretty beat up.

  • 7.0 Good
    Milind

    Reviewed: 3 February 2025 · Stayed in February 2025

    Verified review
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  • Mk

    Reviewed: 1 February 2025 · Stayed in January 2025

    Verified review
  • Cameron

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review

    Good value and excellent location close to Nagano railway station and many restaurants and bars. Staff were very helpful and stored our bags.

    Nothing I can think of.

    Property response:

    Thank you for staying with us. We will strive to provide you with a better service.

    Island Hotel
    5 February 2025
  • Lucy

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review
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  • Chi

    Reviewed: 25 December 2024 · Stayed in December 2024

    Verified review

    Valuable , nice room

  • Ww12345

    Reviewed: 22 December 2024 · Stayed in December 2024

    Verified review
  • Alfred

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review
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  • Kanittha

    Reviewed: 11 November 2024 · Stayed in November 2024

    Verified review
  • 7.0 Good
    อัญชิษฐา

    Reviewed: 5 November 2024 · Stayed in October 2024

    Verified review
  • Molly

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review

    Good location just 10 minutes walk from the station. Easy to catch a bus to tourist attractions from there too. Has a baths but we did not use them. Room was spacious and clean, if it a little dated, but had a great view of the city. Coin op laundry was useful.

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  • 7.0 Good
    Lisa

    Reviewed: 4 October 2024 · Stayed in October 2024

    Verified review

    It was close to the train station and easy access to a variety of food places. The staff were friendly and helpful. The rooms were clean.

    During very warm days the hallways and rooms can become very stuffy. Some of the electrics were rather old and were not working as efficiently. Only 1 washing machine and dryer so you could be waiting awhile.

  • Mark

    Reviewed: 20 September 2024 · Stayed in September 2024

    Verified review

    It was about a 400mtr walk from the station but easy to find and on the main road outside the station. From the Hotel you can walk either left or right and find shops and little alley ways to explore. I thought it was handy having a Microwave oven outside the lifts on each floor. The room is about AVG size from my experience and had a good size bathroom. The bed felt very comfortable There is also a 7/11 not far away so very handy. The staff are friendly and helpful and there's a hot bath for M and F to relax in after a big day of walking.

  • Bryan

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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