Reviews of Itoen Hotel New Sakura 3 stars
321-2522 Tochigi, Nikko, 1060 kinugawa, Japan
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe provided breakfast and dinner were good, and the room was very spacious with a traditional aesthetic. It was a 10 minute walk to a major train station and 20 minutes to the ropeway to go up the mountain.
It felt a little overpriced considering the visible wear and tear to the facilities and relatively small spa area. Outdoor areas could use a renovation.
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe cleanliness of the room. I'm also satisfied with the buffet dinner and breakfast the hotel served.
Firstly the price. Upon booking it showed 15,796 yen, but we needed to pay 16,096 yen upon check-out. Secondly, the property structure was so confusing. Lastly, the parking area. We did not park our car in front of the hotel, we needed to park our car near the train station. The staff didn't explain well enough the hotel has a parking area near the station. It was lucky that we drove around the train station and saw the hotel parking area otherwise, we might have parked in the public parking area which we need to pay the parking fee for a night.
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewLike the dinner.
I hate the room that we stayed. It’s in the south building. And we had to go outside before and after soaking in a hot spring. It was cold and my family caught a flu.
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in December 2024
Verified reviewtraditional style room, helpful staff
Bathroom was outdated and had mould in the fan. Heating/cooling system needed servicing because it produced a loud whining sound all night, making it difficult to sleep. Room was very stuffy and needed to be aired out.
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe food is good.
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewthe entrance is very wide and the food is great you can relax very well
none
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewThe price is good at Yen 9.1K including dinner and breakfast
The outdoor onsen was a little small
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewIt was accessible.
The room was not clean specifically the toilet & shower. The room also has a bad smell. Also the staffs (specifically) a thin male was not that friendly to us.
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewFood is nice.
This hotel is not recommended for foreigners.
Reviewed: 3 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewLocation was good. Good Atmosphere. Staff was very helpful
Room was not facing the river side which we were expecting.
Reviewed: 10 May 2024 · Stayed in May 2024
Verified reviewOnsen
Reviewed: 3 May 2024 · Stayed in April 2024
Verified reviewReviewed: 4 April 2024 · Stayed in March 2024
Verified reviewOnsen is great! The room is big and clean. We can see the river from the balcony.
The roof under our room makes the view less beautiful. Some people smoke in their rooms so we can smell it on the hallway. They should provide breakfast in this price(24,000+).
Reviewed: 19 March 2024 · Stayed in March 2024
Verified reviewBreakfast and dinner
Our room annex
Reviewed: 2 January 2024 · Stayed in December 2023
Verified reviewReviewed: 30 December 2023 · Stayed in December 2023
Verified review