Not a problem for me, but if onsens aren’t your thing, then there are no other washing facilities.

It was characterful and service was exceptional. Food was superbly presented and varied. We liked the onsen.

Stayed in August 2025

Loved the rooms and the food was amazing. The onsen baths incredible.

Stayed in July 2025

My stay at this ryokan was absolutely stunning. The traditional architecture, serene atmosphere, and impeccable attention to detail made the experience unforgettable. The warm hospitality and exquisite dinner elevated the stay even further. I left feeling both relaxed and inspired, already wishing to return.

Stayed in August 2025

Iwaso is so uniquely Japanese. Such a beautiful place. The staff, service, rooms, and the onsen were all amazing. And the food...Wow!

Stayed in July 2025

Quiet, elegant ryokan where everything was well thought out and beautifully presented. The meals were wonderful.

Stayed in July 2025

Nothing

Everything Staffs / facilities / locations everything was great and better than my expectation. My second time to Miyajima and next time I will stay at Iwaso also

Stayed in July 2025

The food is best suited to adventurous eaters.

Attractive, traditional ryokan hotel. The enjoyed trying a Japanese style room and the traditional dining. Attractive onsen. Staff all super helpful and very kind.

Stayed in July 2025

Room was amazing! So was staff!

Stayed in June 2025

Great location near the Torii gate…natural springs Onsen was great.

Stayed in July 2025

Awesome, really magical place!

Stayed in April 2025

nothing

friendly and helpful staff, and beautiful facility. the dinner and breakfast was exceptional.

Stayed in June 2025

It was a wonderful way to experience a traditional ryokan. We were warmly welcomed with a shuttle pickup, tea service, and a clear explanation of the facilities. The staff was very kind and attentive. The location is perfect, right by the shrine and nature. The onsen was relaxing, and the whole atmosphere was peaceful.

Stayed in June 2025

We had a hard time getting our room cool enough at night to the point that I had trouble sleeping. Also there was a foul smell that I noticed at night while I was awake for the room temperature. Not sure what that was.

Staff and general atmosphere were exceptional, a completely unique experience not to be missed when in Japan.

Stayed in June 2025

Staying at the hotel was truly one of the best experiences I have ever had. I went as a solo traveller and can imagine it would be even better with family and friends. An authentic Japanese Ryokan - when I arrived the hostess first explained how everything worked, and made me feel at ease. They provided a yatuka outfit that I could wear around the hotel which was fun. Dinner was extraordinary, with a huge variety of things to try. The onsen overlooking the river was lovely and I could hear the river sounds as I fell asleep on my futon bed. The best part was waking up at 6am to visit the Tori gate and the shrine (5 mins walk away) when it first opened and it was almost empty. The ropeway station was also nearby so I headed there in the morning and didn’t need to wait in line. Incredible experience and certainly worth treating yourself to a night at Iwaso!

Stayed in June 2025

Whole traditional Japanese experience was amazing. Wonderful food, onsen and room. The location is perfect and just a relaxing, chilled Japanese experience.

Stayed in May 2025

Overpriced. They dont accept contactless payments and they didnt tell in advance.

Dinner was superb and beds (futon) were super comfy. Views from the room were beautiful. A little bit overpriced in my opinion but worth it the experience.

Stayed in May 2025

My stay at Iwaso was magical. It was my first experience in a ryokan and I wasn’t sure about going as a solo traveler but it worked perfectly. The onsen is wonderful - I loved the view over the trees. It was very clean and they provide helpful instructions. The food was excellent. Both dinner and breakfast were generous and well balanced. I wish I had stayed longer. I’d love to return!

Stayed in May 2025

- Costs way too much in respect of what is offered - Artificial onsen

- Comfy futon - Clean facilities - Friendly staff - Authentic Japanese breakfast

Stayed in April 2025

Quite expensive relative to other similar Ryokan we have stayed in, but maybe that is because of its location on the very popular Miyajima.

Beautiful ryokan, set on the hill overlooking the village at Miyajima. Food was an outstanding kaiseki experience and staff couldn't have been nicer or more helpful.

Stayed in April 2025

Fantastic location right next to the Rooney to get up the top of Mt Misen. Very authentic and truely lovely. We stayed for one night and throughly enjoyed the island

Stayed in April 2025

We thought our room attendant could have been more communicative and outgoing. She did not engage in small talk or ask us questions to make us feel at ease, so our interactions felt slightly awkward. She did not explain how to wear the yukata properly (we saw several guests staying at the hotel wearing it incorrectly) or what the bathing etiquette was. Although we eventually found this information in a booklet inside our room, we would have appreciated a verbal explanation from our attendant and for her to tell us to refer to the booklet if we needed more info. We also felt she did not fully explain the supplies and amenities in our room. For example, we saw other guests wearing sandals with their yukata. We didn't know where our sandals were located or if the hotel had forgotten to give them to us. We also had no idea if we were supposed to make the futon beds ourselves, or if we had to request for them to be made when we were ready to sleep. We eventually found the sandals after "exploring" the room and opening several cupboards. And our futon beds were made for us while we were at dinner, so it was a nice surprise after our meal. During dinner and breakfast, our attendant did not explain what the dishes and ingredients were and how/when to eat the food. The provided menu was also vague. For example, we were told by our attendant and the menu that we were eating "appetisers" and "sashimi". It would have been nice to know what exactly the appetisers were and what type of fish was the sashimi. We were also left wondering if we should begin eating or wait for more dishes to be served.

When we arrived at Miyajima Island, we went to the tourist information centre inside the pier terminal and a helpful staff person called the hotel to pick us up with their free shuttle service. We waited less than 5 minutes for the driver to arrive. He was friendly and greeted us nicely. We arrived at the hotel before the check-in time, so the staff arranged for our luggage to be moved into our room when ready. There were no forms to fill out about dietary requirements as all requests had to be received at least a week prior to the check-in date. We returned later in the afternoon to check-in and was shown to our room and offered tea and a momiji manjū snack by our room attendant. Our Japanese-style room was spacious, clean and comfortable. We also had a private toilet and shower/bath. Dinner and breakfast was in a communal dining room with other guests at set meal times. The food was tasty and served promptly. The public onsen/bathing facilities were clean and relaxing.

Stayed in April 2025

This was the perfect ryokan! The bath, the room, the meal, the view, the gardens. Everything was just wonderful!

Stayed in April 2025

The location is awesome. Really beautiful environment, full of nature. The hotel is a mixed between modern and traditional Japanese style. The food was very good, but also with some occidental feeling. In general it is a great place to stay, eat well and enjoy the island. Staff super friendly and I will definitely stay again.

Stayed in April 2025

This is the sort of place I have in mind when I think of a traditional ryokan. No complaints. There were even deer wandering outside below my window during my stay. Plus, it's an ideal starting point for making a sunrise climb of Mt. Misen.

Stayed in March 2025