I think the carpet in the room and corridors could be deep cleaned to make it feel a tad cleaner when using the space. The bathroom was a little small, but it was manageable.

The variety of options at breakfast was good, including the curry options. Fruits and vegetables were good. The staff at breakfast were very helpful and kept the space clean. The location is very convenient as it is a 5 minute walk to a JR Station that takes you to different stations, including Tokyo station and Shinjuku (from which you can get the Fuji Express train). That station is also one stop away from the Sky Tree station, so there is good access to key places to visit. One can also walk to the Haneda airport bus stop (5 minutes away) and get that bus as opposed to the more costly option of going to Tokyo station or taking a taxi. The staff at the front desk helped at different points when assistance was needed.

Stayed in August 2025

Nothing

Clean, comfortable, good restaurant nearby

Stayed in July 2025

Room size

Cleanliness , access

Stayed in August 2025

Western breakfast can improve

Location - cleanlininess - price -comfort

Stayed in July 2025

None

This is our second time staying here. We stayed in the Deluxe Triple Room this time, and it was amazing! The toilet, sink, and bathtub are all installed separately, so we were able to use them at the same time. It greatly reduced stress during the busy morning and evening hours.

Stayed in July 2025

Excellent location with helpful and friendly front desk.

Stayed in July 2025

It was in a more residential area than touristy, so the views were nothing special; however, you could see the Tokyo Skytree from other areas around the hotel while walking around.

The hotel was in a great location - just a five minute walk to public transportation - subways, trains, and busses - at the Kinshicho Station. Getting to other areas of Tokyo from here was very efficient and easy once we got used to the system! There were tons of restaurants, shopping centers, and convenient stores all around the hotel. Our room was on the smaller size, but if was quiet, comfortable, and most importantly clean! The breakfast provided a wide variety of food types from which to choose and the staff there was so friendly and accommodating. The hostess always greeted us, found us a good table, remembered how many people were in our party, and helped us get the elevator when leaving while letting us know the weather for the day in English. I would definitely stay here again!

Stayed in July 2025

Nothing - we really enjoyed our stay! There were no special views from the room we had, but you could see the Tokyo Skytree from other areas around the hotel while walking around the area.

The hotel was conveniently located a short 5 minute walk to the train line and subway station, so traveling around Tokyo was very easy from this hotel. There were many restaurants, shopping centers, and convenient stores all around as well. This was more of a residential area as opposed to touristy location, which was great because it was less crowed than other areas of Tokyo; however, it was a quick trip (about 10 minutes or so) on the express line to Tokyo station right in the center of Tokyo. Also, each tour we took could pick us up at this hotel, so that made seeing other parts of Japan stress-free. There were very big rooms across the hall, but the room we had was small. Despite being on the small size, it was enough space for what we needed. It was extremely clean and well taken care of, which is very important to me. The bed was very comfortable and we never heard another sound from either the hall or other rooms while we were in the room, so we could relax when coming back from a long day of site-seeing. The breakfast had a wide variety of food to start off each day, and the staff - especially in the breakfast area- was wonderful and very attentive. I would definitely stay here again.

Stayed in July 2025

The location and accomodation

Stayed in July 2025

nice location and neat JR station, very convenient for transportation, food and shopping.

Stayed in June 2025

The shower room door was somewhat translucent. Need to strategize usage of the shower if traveling with friends and family.

Great location and spacious room comfy beds and good pillows. Toilet and shower are separated and there’s a curtain at the sink area to separate the sleeping area and vanity sink.

Stayed in June 2025

Hard to communicate in English. Breakfast would get a B+

Excellent Location . Very very Helpful staff. Well run hotel.

Stayed in June 2025

none

staff was very helpful; relatively spacious room; smooth check in/out

Stayed in June 2025

None.

Overall a very nice Hotel to stay. This was my second stay in this hotel. The location and the facilities are excellent. I love the breakfast.

Stayed in June 2025

Amazing staff, very helpful Several restaurants around the hotel

Stayed in May 2025

Nothing

Not far from the Kinshicho station. Close to shopping mall and many restaurants. The room also clean and surprisingly big enough.

Stayed in June 2025

Room was small.

Friendly personnel, cleanliness, breakfast, comfortable bed.

Stayed in May 2025

The pillows are hard. Maybe they can opt to change to more fluffy ones.

The neighborhood is peaceful. The train and bus stations are about 5 mins walk from the hotel. There are so many restaurants in the area. The room is adequate for Tokyo for a family of 5. The beds are comfortable and I like that the toilet is separate from the shower / bath tub. Buffet breakfast is delicious and the lady at the reception of the dining area is very accommodating and pleasant.

Stayed in May 2025

N/A

Very clean, very helpful staff and rooms bigger than most in japan!

Stayed in May 2025

Near the station, really clean room and great housekeeping. Will definitely be staying again in the fall when I come back!

Stayed in May 2025

The hotel is conveniently located near the train station. It offers spacious rooms and excellent facilities. The reception staff are very helpful and accommodating.

Stayed in April 2025

The Membership Card given to me and temporary password is not working.

Very friendly staff and we love the Baggage storage option to maximize our travel time, will definitely come back soon.

Stayed in April 2025

no

Room nice clean and big

Stayed in March 2025

nothing really, it was just what i expected.

The hotel was in a good location, rooms were standard for japan, a bit small but comfortable and very clean.

Stayed in March 2025