Nothing

No complaints at all. We enjoyed our stay @ Jinya Fujikawaguchiko. If we visit Kawaguchiko, if available, we will stay there again. Big room with 3 twin beds, some kitchen facilities, dining table, separate shower & toilet, sandals, pajamas, kettle, umbrellas -- everything was there.

Stayed in August 2025

Nothing

Great staff, really helpful. Location also great, just a short walk from the bus/train station, the lake, cafes and restaurants. You can see Fujisan from the front door. Everything was clean and the room had all we needed and more.

Stayed in August 2025

Nothing.

Nice location, very kind and patient Host, highly recommended!

Stayed in July 2025

N/A

The location was right down the street from the transit station and very close to great restaurants and shops.

Stayed in August 2025

could have provided luggage service which would be useful and much appreciated, im glad my room was downstairs with no floors

EXCELLENT STAY, BVERY SPACIOUS, EXCELLENT LOCATION TO SPOT MOUNT FUJI, very comfy beds and amenities, lovely shower/tub. had excellent time

Stayed in July 2025

Everything was perfect!

This hotel was wonderful! The staff was incredibly helpful, and went above and beyond to help us when we left some important items behind. The rooms were sparkling clean and spacious and the apartment style provided everything we could need. The laundry facility was wonderful and easy to use and complimentary. The location is fantastic, a short walk from Kawaguchiko station and the lake, with a Family Mart next door and two supermarkets within a 10 min walk. We spent half our stay at a nearby fancy 'traditional' hotel and wished we had spent our entire stay at Jinya. We could not have been happier with this hotel- we highly recommend it!

Stayed in July 2025

Nothing.

It is a niche botquie hotel. Amazing space - very clean, welcoming, spacious, had a small kitchen and lot of amenities and supplies. The host on site was very responsive and accomodative. The place was easy to find and 5mins walk from main train and bus station with lot of resturant and convenience store options. Best value for money with comfort and easy access. This added to our mount fuji experience. Thanks!

Stayed in July 2025

Nothing — it was great

Wonderful room with small kitchenette (sink, microwave, and fridge). Great location in the heart of the town.

Stayed in June 2025

Nothing at all.

Jinya is located very closed to the Kawaguchiku bus station which makes going there from Tokyo and also sightseeing in the area very convenient. Host sent an earlier text before arrival before noon that room was ready for check-in & when we arrived host (excellent host) & room were well ready. The sight of Mt Fuji could be viewed just outside the entrance of the hotel. Room is spacious, comfortable & super clean. Complimentary storage of our luggages after checkout was an added bonus 😀👍. Thoroughly enjoyed our stay in Jinya and Kawaguchiku very much. Highly recommended to stay there!

Stayed in June 2025

The hospitality at JINYA was exceptional! Everything was great. The room was clean, spacious, and stocked with amenities. Additionally, the location was great, approximately 2 minutes from the nearest convenience store and a short walk to Kawaguchiko station. I would highly recommend this stay.

Stayed in June 2025

Clean and comfortable, the staff is very welcoming and gave explanation about the facilities. Room size is big enough for a 1yo baby to walk around.

Stayed in June 2025

Okay for what we needed

Clean comfortable room. We were three sharing. Room spacious enough with nice seating area. Good for one night stay. Only about 10 min walk to bus station. Small building with our room on ground floor immediately inside front door. No common amenities. Good for one night stay.

Stayed in May 2025

n/a

Quiet location away from the crowds but yet walkable <10mins to the Kawaguchi train station. There is a Family Mart nearby, and a Lawson and 7-11 on the way to the train station. I am very appreciative of the reception staff who helped process the application form to forward my luggage to the next hotel which went very smoothly.

Stayed in May 2025

Nothing

Clean and tidy . lots of special touches , beds very comfortable

Stayed in May 2025

Nothing

Very comfortable and affordable

Stayed in April 2025

Central location

Stayed in May 2025

Nice clean room

Stayed in April 2025

The smell of room at check in was bad but after switching on the a/c it improves.

Spacious room conveniently located, all the amenities you can think of for the weekend are already provided in the room. Great for weekend stays.

Stayed in February 2025

From perfect location right next to the station with immaculate view and really well spaced room, beautiful, neat and has all ammenities. Additionally the host was extremely friendly and made the entire stay even more memorable. Perfect for 4 adults

Stayed in April 2025

Wonderful place to stay . Boss is very friendly and helpful . Comfortable and beautiful house to stay

Stayed in April 2025

Wonderful location with a great view of Mount Fuji from the street outside. Host was very nice!

Stayed in February 2025

location was great, staff were very friendly and room was very clean

Stayed in February 2025

No elevator

The staffs. Location, facilities

Stayed in February 2025

The room was very cosy and comfortable. The staff who received us during the check-in immediately made us felt welcomed. 4 sets of pyjamas were nicely presented on the beds which was an additional nice surprise for us. The location was great as we could walk to restaurants and the train station.

Stayed in November 2024