Reviews of JR East Hotel Mets Premier Akihabara 3 stars
101-0021 Tokyo-to, 1-17-4 Sotokanda Chiyoda-ku, Japan
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation and convenience
Breakfast could be better
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat hotel, literally seconds away from Akihabara station. Room was spacious with FANTASTIC views (as seen in photo - that was the view from my room) into Akihabara. I stayed with my Son and we had two single beds and there was more than enough room for two suitcases, and loads of merchandise which we'd collected over the course of our two week trip. Airconditioning in the room was brilliant - took the room temp down to a frosty 17c when it was 35c ++ outside! Free tea & coffee facilities in the lounge. Washing machines and dryers on the third floor (SUICA card or cash. 400 Yen for washing which includes liquid cleaner and 100 Yen per 30 mins for the drier). Convenient for Henada airport too; 3 stops on the "green line" then onto the monorail. Took about 50 mins in total. Will certainly stay there again if I'm lucky enough to visit Japan again.
Nothing - the hotel is spot on
Thank you for taking the time to share your wonderful experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our location to be fantastic and that our proximity to Akihabara station was beneficial for your travels. It is always our aim to provide guests with easy access to the vibrant surroundings of this iconic area. We are thrilled that you enjoyed the spaciousness of your room and the fantastic views it offered. It is heartening to know that you and your son were comfortable and had ample space for your belongings during your stay. Our team takes great pride in maintaining a high standard of comfort, and we are pleased to hear that the air conditioning met your expectations, especially during the hot weather. It is also wonderful to hear that you appreciated our complimentary tea and coffee facilities in the lounge, as well as the convenience of our washing machines and dryers. We strive to provide amenities that enhance our guests' experiences, and your positive feedback reassures us that we are on the right track. We are also glad to know that our location facilitates easy travel to Haneda Airport, making your journey smooth and efficient. Your intention to return to our hotel for future visits is the greatest compliment we could receive, and we look forward to welcoming you back should your travels bring you to Japan again. Thank you once again for your kind words. We wish you safe travels and many more wonderful adventures. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Thank you for taking the time to share your wonderful experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our location to be fantastic and that our proximity to Akihabara station was beneficial for yo… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewJust next to JR Akihabara Station. Very convenient. Cleansing kits, bath salts, and facial care products are available for free. The bathroom size is large and with a deep bathtub so you can have a relaxing SPA after shopping for a whole day.
The room size is quite large compared with other hotels in Tokyo. However there’s not much room to move around with a queen size bed in the middle of the room
Thank you for taking the time to share your positive experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our location convenient, situated right next to JR Akihabara Station, making it easy for our guests to explore the vibrant surroundings. We are particularly pleased that you appreciated the complimentary cleansing kits, bath salts, and facial care products we provide, as we aim to enhance our guests' comfort and relaxation. It is wonderful to know that you enjoyed the spacious bathroom and the deep bathtub, allowing for a soothing spa-like experience after a busy day of shopping. Regarding the room size, we strive to offer comfortable accommodations and understand that space can be at a premium in Tokyo. We appreciate your feedback concerning the arrangement of the queen size bed, as we continuously seek to improve our guests' experiences. We hope to welcome you back soon for another enjoyable stay. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Thank you for taking the time to share your positive experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our location convenient, situated right next to JR Akihabara Station, making it easy for our gu… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe best location right next to Akihabara Station. The room has enough space and just like a modern Japanese studio apartment. While the room says “separated bathroom and shower” may sounds misleading, the room does include one toilet and one bathroom. They are just individually separated and which is a common modern Japanese residential layout. The lobby is on the 2nd floor, and it has access to the Jonathan’s family restaurant next door, which opens until 3am! In conclusion, the hotel is very convenient and modern and worth the price!
The bathroom uses a lot of space. For me it may be an overkill but it is perfect for people who enjoy taking a shower outside the bathtub then soak in the bathtub to relax. The wall of the toilet has minor stains and the design of the wall (textured and with some shiny flakes) makes it difficult to be cleaned and to be noticed. Otherwise, no complaints!
Thank you for taking the time to share your experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our hotel to be conveniently located adjacent to Akihabara Station and that you appreciated the modern Japanese design of our rooms. We are pleased that you found the layout of your room to be spacious and reminiscent of a modern Japanese studio apartment. It is our goal to provide a comfortable environment that reflects the unique aspects of Japanese living. We understand that the configuration of the bathroom and shower may have appeared a bit unconventional, but we are glad to know that it met your needs. Your observations regarding the bathroom space are appreciated; we strive to cater to various preferences, and we appreciate your insight into the design. Regarding your comments on the cleanliness of the toilet wall, we sincerely value your feedback. Cleanliness is a top priority for us, and we will ensure that our maintenance team is made aware of your observations. The aesthetics of our facilities are designed to blend modernity with functionality, and we appreciate your understanding of the challenges that may arise with certain designs. We are thrilled that you enjoyed the convenience of our location, including the access to the family restaurant nearby. Your positive remarks about value are also greatly appreciated, as we strive to provide an experience that meets the expectations of our guests. Thank you once again for your thoughtful review. We hope to welcome you back to our hotel in the near future for another enjoyable stay. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Thank you for taking the time to share your experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our hotel to be conveniently located adjacent to Akihabara Station and that you appreciated the modern J… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat location. Good breakfast.
Thank you for your kind feedback regarding your recent stay at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you appreciated our convenient location and enjoyed our breakfast offerings. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant stay in the future. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Thank you for your kind feedback regarding your recent stay at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you appreciated our convenient location and enjoyed our breakfast offerings. Your satisfaction is our top pri… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified review1 - Location, 2 - Room and amenities , 3 - Staff
Nothing
Thank you for your generous feedback regarding your recent stay at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that our prime location, comfortable accommodations, and attentive staff contributed to making your experience memorable. Your continued patronage is truly appreciated, and we look forward to welcoming you back on your next visit to Japan. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Thank you for your generous feedback regarding your recent stay at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that our prime location, comfortable accommodations, and attentive staff contributed to making your experience… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe staff was very helpful, we had 3 rooms and were able to have them close together, and the rooms were clean. Really like the foaming soap in the bathrooms (we do not like bar soap). Also the dispensers of shampoo, conditioner, and body soap were excellent. The extra dyson fan was great, very nice to have in the room. Super convenient to be next to the train station.
There were no drawers to put our clothes, only a few hangars on a clothes rack. Would be nice to have a few drawers, for example a nightstand could fit between the beds. Also the beds were not that comfortable (especially compared to the beds we just stayed at Hotel Vischio by Granvia in Kyoto were much more comfortable).
Thank you very much for taking the time to share your positive experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our location convenient and appreciated the cleanliness of our facilities. It is always our goal to provide exceptional service, and we are glad our staff was able to assist you during your stay. We are particularly pleased to note your satisfaction with the amenities provided, including the foaming soap and the dispensers for shampoo, conditioner, and body soap. Your feedback regarding the Dyson fan is also appreciated, as we strive to ensure our guests are comfortable during their visits. We understand your concerns about the lack of drawers for clothing storage in the rooms. While we aim to maximize space and functionality, we appreciate your suggestion regarding the inclusion of a nightstand or additional storage options and will take this into consideration for future improvements. As for the comfort of our beds, we apologize if they did not meet your expectations compared to your previous stay at another hotel. Each guest has unique preferences, and we value your feedback as it helps us strive for excellence. Once again, thank you for your kind words and constructive feedback. We hope to have the pleasure of welcoming you back in the future, where we aim to provide an even better experience. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Thank you very much for taking the time to share your positive experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to hear that you found our location convenient and appreciated the cleanliness of our facilities. It is alwa… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewFantastic location located right at the exit of Akihabara’s Electric Town South Exit. Steps away from the mecca of anime and electronics. NewsDay is on 1F, with Famima, Lawson, 7-11 all within walking distance. Separate washing area and bathtub is thoughtful.
Lack of drop-off area may be inconvenient for travellers traveling by car or taxi. Entrance/exit to the hotel is rather narrow and easily missed as it is surrounded by NewsDay and the train station. Layout of rooms is odd, with some rooms’ bathroom windows overlooking at train platform and tracks.
Thank you for taking the time to share your experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to learn that you found our location to be fantastic and conveniently situated near Akihabara’s Electric Town, as well as various amenities like convenience stores and dining options. Your positive remarks about our separate washing area and bathtub are greatly appreciated, as we strive to provide thoughtful accommodations for our guests. We also understand your feedback regarding the drop-off area and entrance of the hotel. While we acknowledge that the narrow entrance may pose a challenge, it is designed to accommodate the bustling environment of the area. Your insights are valuable, and they will be taken into consideration as we continually assess our facilities and services. Regarding the room layout, we aim to offer a variety of configurations to cater to different preferences. We appreciate your understanding of the unique characteristics of our property, including the views from some bathrooms. Please be assured that guest comfort remains our top priority, and your comments will be carefully reviewed. Thank you once again for your kind feedback. We hope to have the pleasure of welcoming you back in the future. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Thank you for taking the time to share your experience at JR-EAST HOTEL METS PREMIER AKIHABARA. We are delighted to learn that you found our location to be fantastic and conveniently situated near Akihabara’s Electric Town, as well as vario… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewGreat location, rooms are small but have everything thing you need. Very clean
The breakfast is a voucher for Starbucks or a connected restaurant, I wish I had known this upfront
Dear Allison, Thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed our location and found the rooms to your satisfaction. We appreciate your feedback about the breakfast voucher and will certainly consider this for future communications to enhance our guests' experience. Your insights are invaluable to us. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Dear Allison, Thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed our location and found the rooms to your satisfaction. We appreciate your feedback about the breakfast voucher and will certainly … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLocation is amazing! And it is very clean
Bed is super rough could not sleep and everything hurt after. Also veeeery small room. I know it is Tokyo but it is insane. Also breakfast is very limited. Not a single fresh fruit.
Dear Irina, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our prime location and found our hotel clean. We appreciate your feedback regarding the comfort of the bed and room size, as well as the breakfast options. Your comments are invaluable for our continuous improvement, and we will certainly take them into consideration for future enhancements. Best regards, JR-EAST HOTEL METS PREMIER AKIHABARA
Dear Irina, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our prime location and found our hotel clean. We appreciate your feedback regarding the comfort of the bed and room size, as well… Show more
Reviewed: 3 May 2024 · Stayed in May 2024
Verified reviewReviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 24 April 2024 · Stayed in April 2024
Verified reviewLocation, great quality room, great view from window
A little noisy but this cannot be helped due to being at the station. Beds did not get made when daily housekeeping took place.
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewVery comfortable beds. Great location and easy to find. You are about 10 steps from the JR station. Great spot to grab breakfast and hop on the train to visit other spots in Tokyo. The night is very lively with many shops closing later.
Although rooms in Japan are usually small, my wife and I felt this room was the smallest. It was harder to pack before our trip back home. Either ask for a double bed room or make sure you are aware that these rooms are pretty small.
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewI really like the upgrades that was being done, there was humidifier, dyson hair dryer and back massage machine. it makes the stay incredible!
Nothing
Reviewed: 30 March 2024 · Stayed in March 2024
Verified reviewLocation couldn’t be better for my hubby and 6 year old. Claw machines and gachapon and konbini within steps of the hotel entrance.
If you are sensitive to noise, you might hear the train station announcements. I quite enjoyed listening to them… I almost miss it now that I have left