Reviews of JR East Hotel Mets Premier Yokohama Sakuragicho 3 stars
231-0062 Kanagawa, Yokohama, 1-1-93 Sakuragi-cho, Naka-ku, Japan
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel is perfect with very convenient access to the train..
Nothing at all
Thank you for staying with us. We look forward to welcoming you back to Yokohama when you visit Japan again. JR East Hotel Mets Premier Yokohama Sakuragicho: Manager
Reviewed: 3 August 2025 · Stayed in July 2025
Verified review1. Very close to the subway station 2. The standard room is medium size but very clean, with dyson dryer and air cleaner 3. The staff is very responsive and kind: I made a mistake and left a shirt in the room when I checked out. I emailed to the hotel few days later and got support within 24 hours. 4. Front desks are fluent in English
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Thank you for staying at JR East Hotel Mets Premier Yokohama Sakuragicho. We are very pleased to receive your compliments regarding the room and the service provided by our front desk staff. All of our staff will continue to strive to meet your expectations. We hope you will stay at JR East Hotel Mets Premier Yokohama Sakuragicho when you visit the Yokohama area. We look forward to seeing you again. Thank you for taking the time to post your review despite your busy schedule. JR-East Hotel Mets Premier Yokohama Sakuragicho Manager
Thank you for staying at JR East Hotel Mets Premier Yokohama Sakuragicho. We are very pleased to receive your compliments regarding the room and the service provided by our front desk staff. All of our staff will continue to strive to meet … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewRoom is clean. Very close to subway station.
There is no parking lot, which is inconvenient for guests who come with car. Western breakfast with only a few varieties. There is no place to store clothes in the room, which is inconvenient for guests staying for more than 3 nights.
Thank you for staying at JR-East Hotel Mets Premier Yokohama Sakuragicho. Thank you for posting about our hotel. Although our hotel is close to the station, it does not have a parking lot reserved for guests. Instead, there is a partner parking lot about a 5-minute walk away. Also we are sorry that you were not satisfied with the breakfast. We hope to improve it together with the restaurant. JR-East Hotel Mets Premier Yokohama Sakuragicho Manager
Thank you for staying at JR-East Hotel Mets Premier Yokohama Sakuragicho. Thank you for posting about our hotel. Although our hotel is close to the station, it does not have a parking lot reserved for guests. Instead, there is a partner par… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewGreat amenities and beverage at 3rd floor. They provide great meals for those who stay at the hotel (breakfast, lunch or dinner). Location is near sightseeing places
They dont have water refill machine
Thank you for staying at JR East Hotel Mets Premier Yokohama Sakuragicho. Our amenity station in the lobby has a wide variety of products, including skin care products and bath salts, which have been well received by many guests. The water vending machine is on the same floor as the front desk, the 3rd floor, but we apologize for the confusion. We will continue to value our customers' feedback and strive to improve our service. We look forward to welcoming you back. JR-East Hotel Mets Premier Yokohama Sakuragicho Manager
Thank you for staying at JR East Hotel Mets Premier Yokohama Sakuragicho. Our amenity station in the lobby has a wide variety of products, including skin care products and bath salts, which have been well received by many guests. The water … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewNear the sakuragichou staion.
Window cannot open, so the smell is not good. The room is small and not cost-effective.
Thank you for staying at JR-East Hotel Mets Premier Yokohama Sakuragicho. The hotel's appeal is located right in front of the New South Exit ticket gate. Sorry about the windows, smell and size of the room. The windows cannot be opened for safety reasons. If you are concerned about the smell in the room, you can change rooms. There are large rooms available, such as double rooms, so please consider them. We are very sorry we couldn't give you a comfortable stay. JR-East Hotel Mets Premier Yokohama Sakuragicho Manager
Thank you for staying at JR-East Hotel Mets Premier Yokohama Sakuragicho. The hotel's appeal is located right in front of the New South Exit ticket gate. Sorry about the windows, smell and size of the room. The windows cannot be open… Show more
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewThe room was very comfortable. It close to the train station and to shopping.
It was a little far from the conference center.
Thank you very much for staying at JR East Hotel Mets Premier Yokohama Sakuragicho. All of our staff look forward to welcoming you when you visit Yokohama. JR East Hotel Mets Premier Yokohama Sakuragicho Manager
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewVery comfortable stay. Great bed and bedding. Great appliances, availability of products for higiene . I think the management did a great job the way it designed the product. Congratulations for that
In my opinion, Breakfast needs improvement. Of available food and of setting. The staff was very nice though!
Thank you very much for staying at JR East Hotel Mets Premier Yokohama Sakuragicho. We are delighted that you liked our beds and amenities. The entire staff looks forward to welcoming you when you visit Yokohama. JR East Hotel Mets Premier Yokohama Sakuragicho Manager
Thank you very much for staying at JR East Hotel Mets Premier Yokohama Sakuragicho. We are delighted that you liked our beds and amenities. The entire staff looks forward to welcoming you when you visit Yokohama. JR East Hotel Mets Premier … Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewEverything
Nothing
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewVery good location, for Japan standard not very small rooms, nice and clean rooms. The breakfast was okay, but on this trip I had hotels in the same price category which did beter
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Reviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 22 January 2025 · Stayed in December 2024
Verified reviewLocation is very strategic and good and it's a really good hotel.
I was only provided 1 free water each clean-up where other hotels provided me with 2. Could be better but it's not bad and would still come back.
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewExcellent place
Reviewed: 14 January 2025 · Stayed in November 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewDid not do breakfast, but restaurant with good breakfast are conveniently close by.
A little more space or a place to hang clothes.
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewThe hotel is right next to the station. It's not as major a station as some others but it's still very active at all hours. Each and every member of the hotel's staff were amazingly kind and considerate and really did whatever they could to make my stay comfortable. The Noge area is right across the street so there are many dining options. There are many amenities to choose from and the free coffee, teas and even hot chocolate at the lobby is an added bonus.
The staff don't speak English or very little English but they have a translator so it's okay. The noise was a slight problem for me. After one night on a lower floor I asked the hotel's staff for a quieter room. This one was much better, but you can still hear some noise from the train even from the 12th floor on the street side of the building and also a little from the street noise as well. It's not so much That I had trouble sleeping though.
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewGreat hotel overall with nice additional touches like the pyjama for sleeping. Loved it!
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