Reviews of JR-East Hotel Mets Yokohama Tsurumi 3 stars
230-0051 Kanagawa, Yokohama, 1-31-2 Tsurumi Chuo, Tsurumi-ku, Japan
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe didn't need breakfast when we had staid.
None
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEverything was ok
Price
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are delighted to hear that you enjoyed your stay with us. We hope you will stay with us again when you are in the area. Thank you very much for taking the time to write a review despite your busy schedule. JR East Hotel Mets Yokohama Tsurumi Manager
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are delighted to hear that you enjoyed your stay with us. We hope you will stay with us again when you are in the area. Thank you very much for taking the time to wr… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGood location; not much tourist. A good stop if you want to explore Yokohama & Tokyo. Rooms are clean. Located near train station, supermarket and convenient stores. Check in and check out process is a breeze.
The TV angle is weird but we didn’t watch much TV and didn’t really mind.
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We would also like to thank you again for your compliments on our location and cleanliness. However, we apologize for the inconvenience caused by the angle of the television. We will take this as your valuable feedback. All of our staff will continue to make every effort to ensure that our guests have a pleasant stay with us. We hope you will visit us again when you are in the neighborhood. Thank you very much for taking time out of your busy schedule to write this review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We would also like to thank you again for your compliments on our location and cleanliness. However, we apologize for the inconvenience caused by the angle of the telev… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe staff was exceptionally kind and helpful
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are very pleased to read your compliments to our front desk staff. We will continue to strive to improve our services and facilities in order to provide a relaxing hotel experience for our guests. We hope you will visit us again when you come to the neighborhood. Thank you very much for taking time out of your busy schedule to write this review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are very pleased to read your compliments to our front desk staff. We will continue to strive to improve our services and facilities in order to provide a relaxing h… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThe best hotel ever. Everything was just perfect! Very friendly stuff, location just 1 minute from metro, big beautiful room with all the facilities! Blackout curtains, big bath etc. Love it!
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Thank you again for the many compliments. As you have posted in your review, our hotel is conveniently located just a one-minute walk from JR Tsurumi Station and Keikyu Tsurumi Station, and has been well received by many guests for its convenient transportation. We will continue to strive to improve our services every day so that our customers can have a comfortable stay. Thank you very much for taking the time to post a review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Thank you again for the many compliments. As you have posted in your review, our hotel is conveniently located just a one-minute walk from JR Tsurumi Station and Keikyu… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewStaff were so helpful and went out of there way to help. Help your self to so many amenities. From different teas cotton buds razor toothbrush skin care bath salts and so much more.
Room was small and bed was against the wall Would have been fine for 1 person but 2 made getting out of bed without waking the other was difficult
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are very pleased to read your compliments on our staff's service. Thank you for your valuable feedback regarding the size of our rooms. Although we do not have many rooms, we do have spacious rooms with two beds, and we recommend that you reserve a twin room for two guests. We hope you will visit JR East Hotel Mets Yokohama Tsurumi again when you come back to the area. Thank you very much for taking the time to write this review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are very pleased to read your compliments on our staff's service. Thank you for your valuable feedback regarding the size of our rooms. Although we do not have m… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewTheir coin laundry is horrible. Both are very small and don’t work well. Especially the dryer has no power. I spent more than 2000 yen for that. But my jacket still has stains and wet. It’s wasting my money and time.
Thank you very much for staying at JR East Hotel METZ Yokohama Tsurumi. Our hotel is located only a minute walk from JR Tsurumi Station and Keikyu Tsurumi Station, and has been well received by many of our guests. We apologize for not meeting your expectations regarding the laundromat. We will take your comments seriously and strive to improve our services in the future. Thank you very much for taking the time to write this review. Manager Yoshida
Thank you very much for staying at JR East Hotel METZ Yokohama Tsurumi. Our hotel is located only a minute walk from JR Tsurumi Station and Keikyu Tsurumi Station, and has been well received by many of our guests. We apologize for not meeti… Show more
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewComfortable, good price
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. All of us at JR East Mets Yokohama Tsurumi are very pleased to read your words of praise. We hope you will visit our hotel again when you come to the neighborhood. Thank you very much for taking time out of your busy schedule to write this review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. All of us at JR East Mets Yokohama Tsurumi are very pleased to read your words of praise. We hope you will visit our hotel again when you come to the neighborhood. Than… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewLocation
Kettle in room but coffee packets offered so had to get drip coffee from machine. Previous hotels in Sapporo and Haneda provided coffee packets to use with kettle.
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Thank you for your compliments about our location. However, we apologize for the inconvenience caused by the coffee packets. We take your valuable feedback seriously and will continue to strive to improve our services to ensure your continued satisfaction in the future. We hope that you will visit our hotel again when you are in the neighborhood. Thank you very much for taking time out of your busy schedule to write this review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Thank you for your compliments about our location. However, we apologize for the inconvenience caused by the coffee packets. We take your valuable feedback seriously an… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewLocation, room was spacious, bath salt was awesome
Nothing :)
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are very happy to hear that you are satisfied with our hotel's location and room size. We have prepared a variety of scents of bath salts in the amenity corner for your enjoyment. We look forward to serving you again. Thank you very much for taking the time out of your busy schedule to write this message. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are very happy to hear that you are satisfied with our hotel's location and room size. We have prepared a variety of scents of bath salts in the amenity corner f… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewbed - suitable for 2 just! against a wall - so not easy to get out.. cleaned and serviced - - all you need for a short stay..
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Our staff is pleased to read your many compliments on our cleanliness and service. The single room has one bed, but can accommodate up to two guests. We have also provided a full range of amenities for guests who are staying for a short period of time. We hope you will visit JR East Hotel METZ Yokohama Tsurumi when you come to the neighborhood. Thank you very much for taking time out of your busy schedule to write this review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Our staff is pleased to read your many compliments on our cleanliness and service. The single room has one bed, but can accommodate up to two guests. We have also provi… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewMost of all, l liked the location. Just steps from two stations which are excellently connected to Tokyo and Yokohama/Kamakura.
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Thank you again for your compliments regarding our location. Our hotel is conveniently located just 2 minutes walk from JR Tsurumi Station and Keikyu Tsurumi Station, and is surrounded by various commercial facilities and restaurants. We have received favorable reviews from many customers. We will continue to strive to improve our services every day so that you can spend your time comfortably. Thank you very much for taking the time out of your busy schedule to post a review. Manager Yoshida
Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. Thank you again for your compliments regarding our location. Our hotel is conveniently located just 2 minutes walk from JR Tsurumi Station and Keikyu Tsurumi Station, a… Show more
Reviewed: 30 December 2024 · Stayed in November 2024
Verified review