None

Our room was facing the sea, so the sunset view was gorgeous.

Stayed in May 2025

The other guests were pushy and the staff couldn’t manage it I guess idk I felt like a number at check in and that didn’t reflect the price paid. I guess after Covid the hotels unless very very good ones stopped giving out hot tea, hand towels , slippers, flowers etc .. idk I can feel the difference. The yukatas are too small for xl. I would say you Can not wear any of the samue or yukata if you’re xxl. If kyukamura can get big yukatas then so can everyone. I would recommend bigger sizes people to bring their own clean pajamas and clean easy to wear clothes for the onsen. The family room / private onsens are through a wooded area on stairs - and on a first come first grabbed key basis if you get my drift. They don’t work with reservations of time. Thankfully we could get it after waiting a bit.

The view , the family room onsens , the shower and bath in the room

Stayed in May 2025

A few things that was not so pleasant over our short stay - 1. Before and after hot spring you'll need hot showers. However the hot shower in our room was cut off twice during our stay and we had to call the staffs to check. It's probably a known issue so they fixed it pretty fast but still it was cold at this weather when you are ready to take a hot shower. 2. Since you know customers will go in and out of showers and hot springs, providing only 1 set of towels is apparently not enough... So a few times during the stay we had to use wet towels. 3. Before our dinner we were waiting outside the dining area for the staffs to check the rooms and seats etc., It's a bit hard to understand why the reception staff had to hand- wrote the customer name into a piece of paper (rather than easily using the room type to identify) and asked around if you are the person written on the paper. While we were waiting the staff took my name and paper to ask another customer and they obviously did not recognize the name but said "yes" so the staff took them in and took our table. When I immediately informed the staff that it was my name on that paper the staffs were very hands-off and slow-reacting. We were later on taken to a smaller table which was not the best experience...

The location is a ~2 hours' drive from Osaka but still, easy to find. We booked the whole villa for ourselves so it's very spacious, private and cosy. The room is well equipped with all the good stuffs - welcoming snacks, water, coffee machine and tea sets. We recommend to arrive earlier for the check-in and to enjoy some other extra (paid) services like facial treatment and massage and of course, hot spring. I intended to try the facial treatment but unfortunately it was full (we arrived at around 5pm). The private hot spring was the best. There are obviously some cats living in the resort. We saw a cat passing by our villa from the outside. It was spectacular experience. Dinner and breakfast was also great - they were well "designed". Although I actually thought meals in this resort are served in the rooms privately.

Stayed in April 2025

Average service level, bad English level except for the massage, external aspect of the building

Exceptional onsen on the sea, exceptional massage, large room very well equipped, partial sea view

Stayed in April 2025

Very good. This hotel is new and good view

Stayed in April 2025

Excellent.

Stayed in March 2025

Incredible

Stayed in February 2025

The most of staff can’t speak English much. So I can’t mail to hotel directly.

I like location. I happy they have free private parking. It’s beautiful Onsen and I saw the Pacific Ocean. I like free snake in the afternoon.

Stayed in February 2025

Loved everything about this hotel! Room with open-bath, helpful staff, private onsen (with ocean view) and a zen vibe made it a memorable stay

Stayed in January 2025

Lovely design and very comfortable stay.

Stayed in December 2024

There is nothing negative to say about our stay here

Everything about this place is excellent. The staff is extremely friendly and helpful. They went above and beyond all expectations.

Stayed in November 2024

A sofa in the room would've been nice

Spacious room

Stayed in October 2024

I did not like the staff preassumed my nationality, assuming I was a Chinese and therefore assigning a Chinese staff serving us. I was expecting a dedicated bulter serving and taking care of us, however, it didn't.

The location was excellent - very close to the coast and the view was stunning! The property was clean, well-maintened, equipment was all functioning very well..

Stayed in May 2024

Nothing

The dinner is delicious and the girls serving us is so nice.

Stayed in April 2024

Sound proof is not enough. We had a child stay in the upper floor keep running and jumping until 1am during our stay. Dinner time is strict. You can only choose 5:30 or 8pm. And the staffs are just not too friendly and helpful especially the reception girl. The toilet are smelly when we come to our room. Maybe because they make the room too warm.

Onsen is very nice. The hotel is morden newly polished. Dinner provided quality food

Stayed in December 2023

Great location! The view of the ocean from the hotel was amazing and really elevated the sense of relaxation. The staff was courteous and helpful throughout the stay, despite the language barrier. The onsen tubs were very relaxing and completed the experience.

Stayed in November 2023

none

Nice ... nice staff/ nice room/ clean and comfortable/ onsen is good / beautiful view

Stayed in July 2023

The extra mattress in our room (with two regular western beds) was a Japanese futon. When we asked for an additional futon (double futons for the third person, to get some kind of comfort) we had to pay extra for this.

Stayed in May 2023

transportation: only combination shuttle bus,and bus seats are very limited, it’s not reasonable, especially for a good hotel.service level of the employee , almost employee could not speak English very well, could not provide excellent service for customer when they could not understand

Very good view, nice hot spring experience, good dinner & breakfast

Stayed in June 2023

Their ryokin facilities

Stayed in March 2023

the food was not impressive.

Room facilities and the scenic view are amazing.The staff there can barely speak English but also showed gracious hospitality and offered many helps.

Stayed in May 2023

Hotel is bit old. We even saw the mold on the roof in the lobby. There is not clear signs, for example, there is the exit for the car, how to get to the private hot spring bath, etc.

The staffs are very hospitable and helpful. Hot Spring is nice with very good view of the coast. Beds are comfortable. Very clean. There are nice restaurant near the hotel.

Stayed in January 2025

The food there is not good and expensive.

View is awesome

Stayed in June 2024

Really disappointed about the dinner quality

Good scenic view

Stayed in May 2024