Room was a bit small

Nice location and restaurant

Stayed in June 2025

Looked cool, free tea and coffee available downstairs, friendly staff, free parking

Stayed in May 2025

Our stay at Longing House was a wonderful mix of comfort and charm. Staying in the new Annex felt like sleeping in a cozy log cabin, with warm wooden interiors, traditional tatami floors, and the most heavenly futon beds—we slept so well! One of the highlights was the private open-air bath. While not an onsen, it was still a lovely experience, offering a peaceful soak under the sky. Each room gets to book a time slot per day, with late-night and early-morning slots available on a first-come, first-served basis—so plan accordingly! Instead of dining at the hotel, we preferred to explore Karuizawa’s vibrant food scene. We loved wandering through the neighborhood, discovering charming bakeries and local eateries. The mix of modern design and traditional Japanese architecture made exploring the town even more enjoyable. Overall, Longing House provided a cozy, relaxing stay, perfect for unwinding after a day of exploring. Would highly recommend it for those looking for a peaceful retreat with easy access to great food and beautiful surroundings!

Stayed in April 2025

We went to stay your hotel with my family coming from the States and they booked the oldest room whereas I booked a newer one. For my room, everything is ok but my relative one is too old and the lock in room 208 was broken. Dinner and breakfast is nice and tasty.

Stayed in March 2025

The mostly vegetarian breakfast was a great surprise.

Stayed in February 2025

Wish that they had room service menu. Would have been very helpful.

Stayed in February 2025

The floor makes lots of noises and also the other rooms doors.

Charming with characters and love the toiletries and spring water/bath facilities

Stayed in December 2024

nice room and onset. The only drawback is that it is not close to the downtown or JR Station.

Stayed in January 2025

-

Thank you for give us the best experience in Karuizawa

Stayed in January 2025

The room is not as big as I thought 😓 The location is not very convenient without a car

The room is new and clean. There’s a big window that we could watch snow fall outside. But the bed was nice and comfortable. Kept us warm during winter.

Stayed in December 2024

No elevator, need to request ground floor in advance.

There have 8 private onsen, perfect!

Stayed in December 2024

A charming historic inn with a wonderful restaurant with fresh local food, plainly marked for vegans and vegetarians. They upgraded us for free to a lovely room with a sauna, and large sunken tub. It was a beautiful space with clean and easily reserved private onsen.

Stayed in November 2024

Service was friendly and polite, but felt it could be abit warmer. Room decor felt a tad dated but overall it didn't affect our experience of the stay.

The breakfast, private hot baths, garden and the free drinks at the lounge. I didn't expect to like this place so much but it's extremely charming. It's got a gothic feel to it. We booked the Superior and Standard twin room and the difference in size is massive. Suggest to go with Superior if u can. There's a computer to make reservations for your private baths, be sure to book early as slots filled up fast in the afternoon. The breakfast food has a wide variety, was fresh, healthy and absolutely delicious! There are also bikes for rent available, lots of parking space and a huge garden front and back (behind restaurant) for you to roam about. The private open air baths is a real treat. One of the best surprisingly and we've stayed in a a few ryokans. The bath salts in the room was a nice touch too (for those who rather soaked in the room) We had a wonderful stay!

Stayed in October 2024

Nothing special to report.

This room was reserved for my daughter and her partner so did not experience it myself but it looked alright and the hotel although not new seems in good order. The staff at the front desk seems to be well trained and efficient. The structure of the hotel is quite charming with its British wooden style decoration and large stuffed bears spread out in the lobby...As we live in Karuizawa ourselves, our daughter and her partner did not experience the hotel meal options.

Stayed in August 2024

You have to call taxi or drive wherever you go. However, waiting time for taxi is long on weekends.

The private bath is awesome. The breakfast is tasty. The wine bar offers delicious food.

Stayed in August 2024

The price is a little steep, but it’s probably because we booked quite late and it was also peak season.

We absolutely love the size of the room. It was huge and the bed was very comfortable too. Decorations of the hotel were tastily done and it just gave us a very comfortable feeling. The restaurant breakfast is a must to try because the ingredients, the bread are just fantastic. They individually made the bun and the ambience was so comfortable. We stayed for 2 nights and we went for their breakfast for two morning. They do also have nice dinner bar also and feel free to try them too. But the breakfast was the highlight.

Stayed in May 2024

Shower head

Dinner

Stayed in April 2024

Rooms were smaller than expected. But manageable.

The hotel was really pretty. Not too far from the station but we took a cab to get there, having missed the shuttle. Given the proximity to the train station, it wasn't expensive. We got a nice welcome with a fireplace in the lobby. Our room was nice, although smaller than we expected. We did manage. It also had a nice small balcony with a nice view of the courtyard behind the hotel as it snowed. The restaurant was the highlight. The setting was romantic, the food top-notch and we did have a nice time. They also have a shuttle at checkout time that took us back to the train / Shinkansen station. It's a free shuttle that leaves at set times and I would highly recommend it, particularly if it is raining or snowing.

Stayed in March 2024

Room big and clean

Stayed in February 2024

decoration, breakfast is so good

Stayed in January 2024

We had 2 meals...dinner at the Wine Tavern and the breakfast buffet. The dinner was horrible...tasteless and overpriced. The "healthy breakfast buffet" was enjoyable because I personally like vegetables and healthier options. The homemade milk bread was FABULOUS!!! The public baths were an interesting concept. You had to use a computer near the front desk to book a reservation for the many baths scattered throughout the property. My husband is a furo freak and normally will soak 3x per a 1 night stay but he only went once because he said it wasn't very hot or enjoyable.

Property felt like a Swiss Chalet in Karuizawa but the rooms felt like "Glamping". An interesting concept. Rooms were clean but dated. The website advertises newly renovated rooms but we obviously didn't pay the premium for these rooms so I understand you get what you pay for.

Stayed in December 2023

A far from services for example restaurant or groceries, for folks who don’t drive.

Quaint and homely. The private bath was fantastic and an exceptional experience!

Stayed in December 2023

Nothing

Beautiful yard and well maintained facilities. It is close to drug store, supermarket and convenient store. The shuttle bus is good as well. Staffs are very friendly.

Stayed in December 2023

At their wine bar, the quantity of food was very small, especially the chocolate dessert was not worthy.

We really enjoyed their private onsen. The lobby was warm and cosy with a fire place. The rooms were clean and spacious. The outside of the hotel looks cute and nice for photos.

Stayed in November 2023