Reviews of Kasuitei Ooya 4 stars
401-0301 Yamanashi, Fujikawaguchiko, Funatsu 4025, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great! Dinner was served in the room. Things were tasty, staff was nice! The facilities were all clean and easy to use. The public bath was great too!
The mattress in the japanese-style room was not as comfortable as I thought. The air-con at night were either too hot or too cold (especially when the wind blew directly at us).
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewGood location just next to the lake. Good food. Staff is friendly. Convenience store within 3 minutes walk. Coin laundry nearby which is a plus.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe western style room has been amazing.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff were very helpful and friendly. The facilities were clean and the private bath was a unique experience. Overall an amazing stay.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewLocation, service, facility
I am not use to sleep on the floor and personally I prefer high bed because it is easier for me to get up and down. However, overall experience with Japanese style bed was a good experience.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExcellent location, super spatious rooms, helpful staff
Nothing - we had to leave early in the morning and couldn’t have breakfast, which we would have loved to try
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBest dinner and breakfast. Onsen is also very beautiful. You don't have to book another meal.
Japanese room is a little bit old and has hard floor
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAuthentic.. good price point for product
Nothing
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe hotel room was comfortable but seemed older than in the pictures Perfect location, right in front of the lake and within 15’ walk from the train station The public and private baths on the top floor, overlooking the lake, were superb The corridor on the top floor has a Mt. Fuji view, which is amazing - especially if you’re lucky enough to see Fuji-san right after taking a bath
The free shuttle from/to the train station wasn’t properly communicated after booking The room service started too early
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewWonderful location near lake, excellent staff, amazing meals & hot springs! Loved the private, in room lake view bath
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewLocation, room, Hot springs are very good as well as food
Price was little bit high
Reviewed: 22 June 2025 · Stayed in March 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewThe dinner chosen together with the room was great
The room price without dinner is rather high. Also breakfast is not to our taste n standard is different from 1 day to another. We prefer buffet breakfast with more variety
Reviewed: 17 June 2025 · Stayed in April 2025
Verified reviewBeautiful location for the lake Onsen was AMAZING
Reviewed: 17 June 2025 · Stayed in May 2025
Verified review