8.3

Reviews of Hotel Keihan Kyoto Grande 4 stars

601-8003 Kyoto, Kyoto, Minami-ku Higashikujyo Nishi-Sanno 31 , Japan

  • Michael

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Great location across from main train station and bus station

    Property response:

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. Our hotel is located right next to Kyoto Station's Hachijo East Exit, and many guests have praised its convenient access. We are very pleased to receive such compliments from our guests about the convenient location. We hope you will use our hotel again when you visit Kyoto. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. Our hotel is located right next to Kyoto Station's Hachijo East Exit, and many guests have praised its convenient access. We are very… Show more

    Hotel Keihan Kyoto Grande
    31 August 2025
  • Tamara

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Joshua

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Great location.

    Property response:

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We also appreciate you taking the time to post a review despite your busy schedule. We are very pleased that you were satisfied with your stay. We will continue to do our utmost every day to provide all our guests with a safe, secure, and comfortable hotel experience. We hope you will stay with us again at the next opportunity. All of our staff look forward to welcoming you back. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We also appreciate you taking the time to post a review despite your busy schedule. We are very pleased that you were satisfied with your stay. We will continue to do our utmost … Show more

    Hotel Keihan Kyoto Grande
    28 August 2025
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  • Atsuko

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    It was opposite the Kyoto station next to Avanti shopping centre and very convenient for taxi, buses and shopping. The rooms were spacious enough and quiet. Bed was firm and comfortable.

    There were no amenities in the room or free newspapers like APA hotel had. I had to make a call to the next hotel but could not phone from the room as my phone is from the UK.

    Property response:

    Thank you very much for choosing Hotel Keihan Kyoto Grande from among the many hotels available. We also thank you for sending us your valuable feedback. Our in-room telephones can only be used to make calls within the hotel. We apologize for the inconvenience, but we ask that you please cooperate by using your own mobile phone. We will also strive to improve our amenities and newspapers. If you have the opportunity to visit Kyoto again, we hope you will stay with us again. We look forward to seeing you again. All the staff at Hotel Keihan Kyoto Grande

    Thank you very much for choosing Hotel Keihan Kyoto Grande from among the many hotels available. We also thank you for sending us your valuable feedback. Our in-room telephones can only be used to make calls within the hotel. We apologize f… Show more

    Hotel Keihan Kyoto Grande
    28 August 2025
  • Jerome

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Great location, just across Kyoto train station and bus stop. The rooms are clean and great breakfast buffet selection. The dining area/restaurant decor is very artistic. All popular convenience stores are next to the hotel, Donki in same building which is open 24hrs!!! Lots of great restaurants and shopping area next to the hotel. Toji temple is walking distance and Kyoto tower.

    Property response:

    Thank you very much for choosing Hotel Keihan Kyoto Grande from among the many hotels available. Your stay was extremely satisfying, and our staff is very happy. Our hotel is easily accessible to many places, and there are commercial facilities and restaurants in the surrounding area, making it a convenient location for you to stay. We will continue to work hard every day to make our hotel even better, so please stay with us again if you have the opportunity. All our staff look forward to welcoming you again. All the staff at Hotel Keihan Kyoto Grande

    Thank you very much for choosing Hotel Keihan Kyoto Grande from among the many hotels available. Your stay was extremely satisfying, and our staff is very happy. Our hotel is easily accessible to many places, and there are commercial facili… Show more

    Hotel Keihan Kyoto Grande
    28 August 2025
  • Glen

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Julie

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location was great and easy access to tours and the kyoto station station. My fave stores were behind it... 7-11, Donki, and Lawson's (nearby). It adjoins to Kyoto Station so even in bad weather it's comfortable to go to Kyoto Station. Kyoto Station has many great shops, eats, and facilities. The tour buses stop in front of hotel so it's an ideal logistical location for visitors. The airport limousine is comfortable and user-friendly. Keihan Grande hotel has very helpful, professional, personable and english-speaking staff also. The variety of toiletries and daily hygiene products are available and included plus water also. The elevators are spacious and fast moving. The rooms are spacious, clean, and wifi service is good also. Great place to stay while in Kyoto... highly recommend. :)

    Bit noisy at night sometimes but not often... to be expected in popular and busy cities.

    Property response:

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. Our hotel is located right next to Kyoto Station's Hachijo East Exit, and many guests have praised its convenient access. We are very pleased to receive such compliments from our guests about the convenient location. We hope you will use our hotel again when you visit Kyoto. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. Our hotel is located right next to Kyoto Station's Hachijo East Exit, and many guests have praised its convenient access. We are very… Show more

    Hotel Keihan Kyoto Grande
    9 August 2025
  • Jay

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Everything.

    There were only 4 washing machines available for the entire hotel. This meant really long wait times for usage.

    Property response:

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. We are very pleased to hear that our review made a significant contribution to your stay. We are very honored to receive your kind words. We hope you will use our hotel again when you visit Kyoto. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. We are very pleased to hear that our review made a significant contribution to your stay. We are very honored to receive your kind words.… Show more

    Hotel Keihan Kyoto Grande
    24 August 2025
  • José

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Reo

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
  • Tak

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The location is ultra convenient. Airport Limousine Bus stops at front door. Kyoto Station is just across the road. And taxi stand is just a few steps away round the corner of the same block. The staff at the front desk is very helpful.

    Property response:

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. Our hotel is located right next to Kyoto Station's Hachijo East Exit, and many guests have praised its convenient access. We are very pleased to receive such compliments from our guests about the convenient location. We hope you will use our hotel again when you visit Kyoto. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at our hotel. We also appreciate your cooperation in posting a review. Our hotel is located right next to Kyoto Station's Hachijo East Exit, and many guests have praised its convenient access. We are very… Show more

    Hotel Keihan Kyoto Grande
    21 August 2025
  • Sarah

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review

    The location for convenience of shinkansen and shopping

    Room was a little on the small side for 3 single beds.

    Property response:

    Thank you very much for staying at Hotel Keihan Kyoto Grande. Thank you also for taking the time to post a review. We appreciate your kind words about our location. We apologize that we were unable to meet your expectations regarding the room. We hope you will use our hotel again when you visit Kyoto. Hotel Keihan Kyoto Grande

    Thank you very much for staying at Hotel Keihan Kyoto Grande. Thank you also for taking the time to post a review. We appreciate your kind words about our location. We apologize that we were unable to meet your expectations regarding the ro… Show more

    Hotel Keihan Kyoto Grande
    14 August 2025
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  • Glen

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Right beside Kyoto station, but quiet and well insulated. Hotel links directly to shopping centre and food court, with plentiful dining options. Breakfast was extensive, with Asian and western selections. Couldn’t fault and will be staying again in 2 weeks.

    Property response:

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We would also like to thank you for taking the time to write a review despite your busy schedule. We are very pleased that you were satisfied with your stay. We will continue to strive to provide a safe, secure, and comfortable stay for as many guests as possible, so we hope you will stay with us again if you have the opportunity. All of our staff look forward to welcoming you. HOTEL KEIHAN KYOTOGRANDE

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We would also like to thank you for taking the time to write a review despite your busy schedule. We are very pleased that you were satisfied with your stay. We will continue to … Show more

    Hotel Keihan Kyoto Grande
    14 August 2025
  • Atsuko

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review

    There were a lot of kinds of things for us to try at breakfast. My mother enjoyed the food very much and that made us happy.

    It was a bit far from the Kyoto station for my mother to walk back and forth. I also didn't like that there was a smoking room on the second floor as I could smell walking by.

    Property response:

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We would also like to thank you for taking the time to write a review despite your busy schedule. We are very pleased that you were satisfied with your stay. However, we sincerely apologize for the unpleasant experience you experienced with the cigarette smell. We will strive to improve based on your feedback. We will continue to strive to be a hotel where as many customers as possible can use our hotel in a safe, secure, and comfortable manner, so we hope you will stay with us again if you have the opportunity. All of our staff look forward to welcoming you back. HOTEL KEIHAN KYOTOGRANDE

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We would also like to thank you for taking the time to write a review despite your busy schedule. We are very pleased that you were satisfied with your stay. However, we sincerel… Show more

    Hotel Keihan Kyoto Grande
    14 August 2025
  • Robert

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    First class hotel. Right next to Kyoto station. Great room. Great restaurants within walking distance. Staff was awesome

    Property response:

    Thank you very much for staying at our hotel. We would also like to thank you for taking the time to post a review. Our hotel is located very close to Kyoto Station and has a commercial facility next to it, so we are very grateful to receive such positive feedback from our guests. We will continue to make the most of our location and strive to provide an even more comfortable stay for our guests. We are very pleased to receive such compliments from our guests about the convenient location. We would also like to thank you for your positive feedback about our hotel and your encouraging words about our staff. We will keep your comments in mind and continue to strive to provide sincere, attentive service. We hope you will use our hotel again when you visit Kyoto. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at our hotel. We would also like to thank you for taking the time to post a review. Our hotel is located very close to Kyoto Station and has a commercial facility next to it, so we are very grateful to receiv… Show more

    Hotel Keihan Kyoto Grande
    12 August 2025
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  • Kevin

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Kathy

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Its location is above the east subway entrance with shops for eating, pharmacy, clothing etc and very near the Itami airport bus stop. You are in Japan.😀

    It’s ok the self serve check in on the computer, but it’s not what I like.

    Property response:

    Thank you very much for staying at HOTEL KEIHAN KYOTO GRANDE.We would also like to thank you for choosing our hotel from among the many hotels available.Our hotel is located across from Kyoto Station. There are commercial facilities and a bus terminal to the airport nearby, so it was very convenient.Check-in and check-out at our hotel is done by yourself.If you have any concerns, please let us know as we will be there to provide support.If you have a chance to come to Kyoto again, we would appreciate it if you could consider our hotel. We are looking forward to seeing you again. HOTEL KEIHAN KYOTO GRANDE All the staff

    Thank you very much for staying at HOTEL KEIHAN KYOTO GRANDE.We would also like to thank you for choosing our hotel from among the many hotels available.Our hotel is located across from Kyoto Station. There are commercial facilities and a b… Show more

    Hotel Keihan Kyoto Grande
    11 August 2025
  • James

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Location is very convenient. It’s right next to Kyoto station. I picked the hotel because the bus tour I chose picks up just on the next building - Avanti. I didn’t have to wake up earlier and travel just to meet with the tour group. Breakfast has a good sampling of continental and Asian dishes. I didn’t know sleepwear is provided in Japanese hotels. I will pack even lighter next time.

    Room space is limited but is expected.

    Property response:

    Thank you very much for staying at our hotel. We would also like to thank you for taking the time to write a review. The bus stop is located in front of the hotel, and has been well received by many guests. We are also very pleased to hear that you were satisfied with our Japanese and Western buffet. We are very pleased to hear that we were able to contribute to your stay. We hope you will use our hotel again when you visit Kyoto. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at our hotel. We would also like to thank you for taking the time to write a review. The bus stop is located in front of the hotel, and has been well received by many guests. We are also very pleased to hear … Show more

    Hotel Keihan Kyoto Grande
    9 August 2025
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  • Jason

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Beautiful property in a great location

    Nothing

    Property response:

    Thank you very much for choosing Hotel Keihan Grande from among the many accommodation options. We are very pleased to hear that you had a pleasant stay. We are also very happy to receive so many compliments. Comments from our guests motivate us every day. We will not rest on our laurels and will continue to strive to further improve our service. All of our staff look forward to welcoming you again.

    Thank you very much for choosing Hotel Keihan Grande from among the many accommodation options. We are very pleased to hear that you had a pleasant stay. We are also very happy to receive so many compliments. Comments from our guests motiva… Show more

    Hotel Keihan Kyoto Grande
    6 August 2025
  • Mohammad

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Great location. Rooms were great. Friendly staff.

    Nothing. It was perfect hotel for our expectation.

    Property response:

    Thank you very much for choosing Hotel Keihan Grande from among the many accommodation options. We are very pleased to hear that you had a pleasant stay. We are also very happy to receive so many compliments. Comments from our guests motivate us every day. We will not rest on our laurels and will continue to strive to further improve our service. All of our staff look forward to welcoming you again.

    Thank you very much for choosing Hotel Keihan Grande from among the many accommodation options. We are very pleased to hear that you had a pleasant stay. We are also very happy to receive so many compliments. Comments from our guests motiva… Show more

    Hotel Keihan Kyoto Grande
    1 August 2025
  • Christina

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Location provided a Lawson, train across the street, mall next door. Restaurants close.

    So far from all attractions. Rooms were old and bathroom needs updating. Felt like I was in a camp ground. Tax was more than the actual cost of the hotel stay.

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  • Kwan

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    We loved this hotel! It is very convenient to get here from the airport especially by bus. It is right next to Avanti shopping mall and across the street from Kyoto Station. The family suite was unexpectedly spacious and very comfortable. The staff was helpful to get us dinner reservations. We will definitely be back.

    Property response:

    Thank you very much for staying at our hotel. Our hotel is located very close to Kyoto Station, with a commercial facility next to the hotel. The Kansai Airport Limousine Bus stop is also in front of the hotel, and we appreciate the positive feedback we have received from many of our guests. All of our staff will continue to strive to improve our operations every day and provide even greater satisfaction. We look forward to welcoming you again. HOTEL KEIHAN KYOTO GRANDE

    Thank you very much for staying at our hotel. Our hotel is located very close to Kyoto Station, with a commercial facility next to the hotel. The Kansai Airport Limousine Bus stop is also in front of the hotel, and we appreciate the positiv… Show more

    Hotel Keihan Kyoto Grande
    31 July 2025
  • 7.0 Good
    Irene

    Reviewed: 30 July 2025 · Stayed in June 2025

    Verified review

    Location was fantastic, basement link to the mall next door, train station is right across the street. Easy access to food, convenience store and restaurants. Mall next door provides some shopping, don don donki and retail outlets.

    Door stopper of one of our connecting room is rusty and broken. The sealant for the bathtub is missing, there's a gap between the tub and the wall.

    Property response:

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We sincerely apologize for any inconvenience caused by the bathroom, door stopper, and other amenities during your stay. We will immediately inspect your room and make any necessary repairs. However, we are relieved to hear that you were very satisfied with the location and surrounding facilities. We hope you will continue to patronize us if you have the opportunity to visit Kyoto again. Thank you for taking the time to write a review despite your busy schedule.

    Thank you very much for staying at Hotel Keihan Kyoto Grande. We sincerely apologize for any inconvenience caused by the bathroom, door stopper, and other amenities during your stay. We will immediately inspect your room and make any necess… Show more

    Hotel Keihan Kyoto Grande
    30 July 2025
  • Trang

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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